4549 Cross Road, Livermore, CA 94550, United States
#5 of 17 hotels in Livermore
Guests' ChoiceBased on 22 hotel reviews
9.2Cleanliness
9.5
Comfort
9.2
Location
9.6
Facilities
9.1
Staff
9.6
Value for money
8.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 22
Reviewed: 9 April 2024
Linda
United Stateslovely resort spa
Stayed in March 2024
Reviewed: 1 February 2024
Cynthia
United StatesNo gym, but this is total relaxation
Food, ambiance, staff, quiet,
Stayed in January 2024
Reviewed: 16 August 2023
Jennifer
United StatesA refrigerator in the room would be nice
Beautiful and delicious breakfast.
Stayed in August 2023
Reviewed: 20 April 2023
Cheri
United StatesHad a rather strange experience w one of the spa practitioners.
Surroundings were lovely. When I was there, it was quiet and beautiful starry nights.
Stayed in April 2023
Reviewed: 31 March 2023
Ann
United StatesThe soaking bath in my room
Breakfast, location
Stayed in March 2023
Reviewed: 4 August 2022
Aimee
IsraelThe service was excellent.attention to detail and it was very important to them to make sure that all our needs were met
Stayed in August 2022
Reviewed: 24 March 2022
Rosalinde
United StatesExcellent quality and flavor of food
Stayed in February 2022
Reviewed: 31 January 2022
Brian
United Statescould hear surrounding room occupants snoring
property and staff were great
Stayed in January 2022
Reviewed: 2 January 2022
Armen
Australiathe bed wasn’t so comfortable
beautiful location very peaceful
Stayed in December 2021
Reviewed: 26 December 2021
Alexandre
United StatesThe place is beautiful, the service is good and the room is large.
Stayed in December 2021
Reviewed: 4 February 2023
Fabrizio
United Statestoo expensive for what’s offered. breakfast at 8 at the earliest. old bathrooms.
great location and surrounding landscape
Stayed in February 2023
Reviewed: 29 October 2023
Anonymous
United StatesRoom was not very clean. Sheets were dirty and had to request new ones on first night. Remote control for tv was very dirty. Couch and floor were not clean. Lots of scrapes on the walls missing paint. Trim from bathroom door was in very poor condition and heavily scraped up. Pool had lots of debris in it. Room was manzanilla.
Breakfast was great. Room size and layout was good. Property was nice.
Stayed in October 2023
Reviewed: 10 February 2024
Nancy
United StatesThere are no comments available for this review
Stayed in February 2024
Reviewed: 19 December 2022
Deborah
United StatesThere are no comments available for this review
Stayed in December 2022
Reviewed: 31 March 2022
Jennifer
United Arab EmiratesThere are no comments available for this review
Stayed in March 2022
Reviewed: 17 January 2022
Benjamin
United StatesThere are no comments available for this review
Stayed in December 2021
Reviewed: 1 September 2021
Jasmine
United StatesThere are no comments available for this review
Stayed in June 2021
Reviewed: 21 July 2021
Eduardo
United StatesThere are no comments available for this review
Stayed in July 2021
Reviewed: 8 July 2021
Lars
United StatesThere are no comments available for this review
Stayed in July 2021
Reviewed: 31 January 2023
Ross
United StatesThere are no comments available for this review
Stayed in January 2023
Reviewed: 31 October 2022
Darla
United StatesThere are no comments available for this review
Stayed in October 2022
Showing 1 – 22
Varazze, Italy
Bangkok, Thailand
Gopālpur, India
Ha Long, Vietnam
Imerovigli, Greece
South Bend, USA
Charleston, New Zealand
Hřebečná, Czech Republic
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content