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Reviews of Rest and Relax Inn 2 stars

7200 Plantation Road, Pensacola, FL 32504, United States

#48 of 56 hotels in Pensacola

Guests' Choice

Review score

Based on 442 hotel reviews

4.8

Score breakdown

  • Cleanliness

    5.6

  • Comfort

    5.7

  • Location

    6.8

  • Facilities

    5.3

  • Staff

    6.7

  • Value for money

    5.6

  • Free WiFi

    5.7

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Showing 1 – 25

  • Reviewed: 28 May 2024

    6.0
    Very decent for the price and location.
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The room did have a few gnats.

    It was better than expected for 2 star hotel. It’s newly renovated and they’re still working on the renovations. Good location, comfortable beds, great value and had a decent pool!

    Stayed in May 2024

  • Reviewed: 3 May 2024

    5.0
    Stay was decent but AC was barking all night
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Loud Noise

    Nice location

    Stayed in May 2024

  • Reviewed: 1 May 2024

    5.0
    I will stay again due to the location and benefits
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    The pool was closed but called upon booking because my last stay the pool was closed. But as I was checking out the pool was open. The property manager emailed me and let me know that the pool was open. Had roaches

    Location was good next to mall like stores, and restaurants. Great if you have to walk. The bed was very comfortable water was nice and hot for relaxing.

    Stayed in April 2024

  • Reviewed: 23 March 2024

    5.0
    Passable
    • Leisure trip
    • Couple
    • King Room - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    You can tell they are fixing on it, the pool was not working, whom ever is fixing on the property is doing a poor job due to how some of rooms are. The toilets or some of the toiles go down real slow, I thought a few times it would overflow. The remote in room 248 doesn’t really work and some of the lights don’t work

    It was clean

    Stayed in March 2024

  • Reviewed: 21 March 2024

    4.0
    Fair to poor.
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 4 nights

    Bugs and construction noise

    Bathroom had been remodeled

    Stayed in February 2024

  • Reviewed: 7 March 2024

    4.0
    I won’t stay there again. I love my husband but staring at him 13 hours is not my idea of relaxing.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    We stayed 12 hours in the hotel room with no TV. My husband went and asked the clerk (Sai) about sending someone to fix our TV. She responded that maintenance had left for the day so there was no one there to help us. This was at 8:00 PM. She didn’t offer a credit or send anyone to the next morning to fix the TV. The bed was comfortable but every time we turned over in the bed it sounded like a kid bouncing a basketball. It kept us up most of the night. When we got to the hotel that’s when we were told there would not be any breakfast due to Covid. Big disappointment because we drove 555 miles and still had to buy breakfast. The $19.99 fee for Booking.com should be included in the hotel receipt. I was dealing with the death of my mother and didn’t read any fine print. There was lots of paint on the bathroom floor.

    The bed was nicely made.

    Stayed in February 2024

  • Reviewed: 9 February 2024

    6.0
    I would recommend to a friend.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 6 nights
    • Submitted via mobile

    The construction starts early. Can't sleep late. And the daytime staff isn't very nice.

    The location is excellent. Was afraid it was gonna be loaded with drug dealers and prostitutes for the price(bc it cost the same as those motels), but it wasn't. The only real complaint I have is they are undergoing construction and it starts early. Absolutely no sleeping late around there. But, I understand it's for improvement so I just looked the other way and was grateful to have a decent room for the price.

    Stayed in February 2024

  • Reviewed: 2 December 2023

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 7 nights
    • Submitted via mobile

    Having to go to office almost everyday to get key card reset. Poor job of remodel . Never came to change sheets or towels.

    Stayed in November 2023

  • Reviewed: 11 October 2023

    6.0
    Fair
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 7 nights
    • Submitted via mobile

    There no hot water

    Stayed in October 2023

  • Reviewed: 3 September 2023

    6.0
    Last minute trip
    • Business trip
    • Group
    • King Room - Accessible/Non-Smoking
    • Stayed 1 night

    There was no breakfast and lobby was under construction. Floors were dirty

    Pool was nice

    Stayed in August 2023

  • Reviewed: 31 August 2023

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    but bedspread had burn holes in it. There were bugs in the room due to the gaps in the doorway. There was no hairdryer in the bathroom. A lot of people hanging around. 😕 This is not a great neighborhood

    Improvements will be nice. but bedspread had burn holes in it. There were bugs in the room due to the gaps in the doorway. There was no hairdryer in the bathroom. A lot of people hanging around. 😕 This is not a great neighborhood

    Stayed in August 2023

  • Reviewed: 21 August 2023

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • King Room - Accessible/Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    It wasn't a handicap room

    The location

    Stayed in August 2023

  • Reviewed: 10 July 2023

    5.0
    I would not come back to this hotel.
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    The price is outrageous, they have remodeled however the comforters had burn stains on them and they were non smoking rooms. Also it looks like a lot of people actually live there. This was more on the ghetto side. A lot of nonsense going on at night. Doesn’t feel safe

    Clean towels , sheets when needed

    Stayed in July 2023

  • Reviewed: 7 July 2023

    5.0
    Adequate
    • Couple
    • King Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    There was no furniture

    Nothing

    Stayed in July 2023

  • Reviewed: 20 June 2023

    4.0
    Wow!!!!!
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 6 nights
    • Submitted via mobile

    The front desk clerks all of them where rude!! We will be staying somewhere else later this year!!!

    The grounds keepers, the house keepers.

    Stayed in June 2023

  • Reviewed: 30 May 2023

    6.0
    Just ok,the mattress wouldn't stay in o. Spot we had to keep pushing it up
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The beach

    It was ok but they canceled my reservation without letting me know so when I got there I had no room reserved and had to pay more than I booked it for and the young couldn't tell me why my room was canceled and he acted like he didn't care

    Stayed in May 2023

  • Reviewed: 9 May 2023

    4.0
    Joke
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night

    That there was construction everywhere....debris, dirt, paint, garbage,tools. No working machdines for snacks no blue tooth anything... Horrid lighting and paint. No garbage bin. Dirty

    The pool....that Is it.

    Stayed in May 2023

  • Reviewed: 29 April 2023

    5.0
    i never received my deposit on 3 rooms
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    it was horrible , ghetto, and the pictures on booking are fake, outiside looks really trashy

    the inside of the rooms, really just lighting of the room

    Stayed in April 2023

  • Reviewed: 23 March 2023

    4.0
    The staff was all confused, two staff told the managers business that I should not have known about
    • Leisure trip
    • Family with young children
    • Double Suite with Two Double Beds - Non-Smoking
    • Stayed 6 nights
    • Submitted via mobile

    The room, they were under construction and the door handle fell off in the inside, toilet was full of pee, pains was left behind and dust was all over the floor and was not swept nor mop. The door didn’t shut all the way it had a crack in it when it was shut. No trash cans and no phones. Also no blankets on the beds just a sheet and a flat sheet

    The pool

    Stayed in March 2023

  • Reviewed: 12 March 2023

    6.0
    For the money paid/ok
    • Leisure trip
    • Couple
    • Double Suite with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    carpet

    no breakfast

    Stayed in March 2023

  • Reviewed: 26 November 2022

    5.0
    cockroaches…
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    kind of dirty but hella cheap online only. can’t go in the pool

    parking is around the entire building and it could be right in front of your room, short walk.

    Stayed in October 2022

  • Reviewed: 15 September 2022

    5.0
    Passable
    • Business trip
    • People with friends
    • Double Suite with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    updated decor.

    Stayed in September 2022

  • Reviewed: 26 June 2022

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King Room - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    No tub in bathroom, stuck us in handicap room,weird smell

    Stayed in June 2022

  • Reviewed: 8 June 2022

    4.0
    Bad bad bad
    • Family with young children
    • Double Suite with Two Double Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    cockroaches, bed box spring covers with mold, they dont vacuum the rooms and i know with the covid situation they dont go and clean but at less they never ask if we need something they only put 2 towels when we was 4 not recommended at all cockroaches in all the room

    Stayed in June 2022

Showing 1 – 25

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