715 Main Street, Chico, CA 95928, United States
#9 of 28 hotels in Chico
Guests' ChoiceBased on 567 hotel reviews
8.5Cleanliness
9.0
Comfort
8.9
Location
9.0
Facilities
8.6
Staff
9.3
Value for money
8.5
Free WiFi
8.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 20 May 2024
Mary
United StatesGreat staff, clean and served our needs for the night
Stayed in May 2024
Reviewed: 19 May 2024
Kenney
United StatesOutside noise from street and parking lot.
Nice room, great rate..
Stayed in May 2024
Reviewed: 18 May 2024
Paco
United StatesIt's a noisy location.
The staff were helpful. Location is great. Someone actually thought about the design of the furniture and fixtures.
Stayed in May 2024
Reviewed: 15 May 2024
Maria
United StatesONE AND ONLY COMPLAINT, was the pool, was a super hot day and we were really looking forward to a swim, Got ready and went to the pool which was a bit dirty, bottom was filthy, stuck a foot in and left =( Understanding it get very windy in Chico too, so I am sure that was a factor.
The staff at this location was AMAZING, friendly and very informative. Super polite from the time we checked in until the morning we left! Willing to assist and really provided exceptional customer service, I will be back!
Stayed in May 2024
Reviewed: 13 May 2024
Dean
United StatesOrdinary motel. Nothing exciting
Price and location
Stayed in May 2024
Reviewed: 12 May 2024
Will
United StatesN/A
Nice size and comfortable
Stayed in May 2024
Reviewed: 11 May 2024
Evalynn
United StatesI had noisy neighbors the first evening of 3 day stay
Cleanliness, comfortable bed, shower.
Stayed in May 2024
Reviewed: 9 May 2024
Martin
United StatesNo comfortable chair to relax in while watching tv. Very stiff and hard. Could not connect laptop to internet.
Clean, great location, friendly staff.
Stayed in May 2024
Reviewed: 29 April 2024
Virginia
United StatesBreakfast had lots of options: cereals, waffles, toast, prepackaged items. Disappointed that it didn't have eggs or other typical hot breakfast items.
The room was great - plenty of drawers, good lighting, ground floor with handicap parking right in front of room. Concierge (PONY!) was very friendly and helpful.
Stayed in April 2024
Reviewed: 25 April 2024
S
United StatesWe liked the walking distance to our venue.The hot crab restaurant was amazing.
Stayed in April 2024
Reviewed: 15 April 2024
Caroline
United StatesWas very disappointed to be in a room facing a wall, no view at all and therefore room was very dark
Staff are always very kind and and helpful.
Stayed in April 2024
Reviewed: 13 April 2024
Holly
United StatesThe location was fine. Back in the day it was "iffy," but it has grown and changed. The hotel was very clean. Our host Poney and hostess were very friendly and efficient. We are going back there on our way home in a few days.
Stayed in April 2024
Reviewed: 12 April 2024
Natalie
United StatesGreat location for visiting Chico State, great breakfast, staff was so friendly and helpful, I can’t wait to book our next visit!
Stayed in April 2024
Reviewed: 2 April 2024
Kelly
United StatesNot the hotel's fault but had a few loud neighbors that kept me up the last couple nights
I always feel safe at this location, staff is very accommodating and friendly
Stayed in April 2024
Reviewed: 1 April 2024
Estefania
United StatesI was next to the ice machine and it was pretty loud. You can also hear any car that pulls into the hotel parking lot. I kept my fan on to avoid hearing those noises. The outside of the building needs a paint job. The clothing iron didn't get hot enough.
Clean room, comfy bed, nice shower, all the basic necessities, easy check in, nice continental breakfast, close to chico state
Stayed in March 2024
Reviewed: 1 April 2024
Rob
United StatesAll good!
Very nice.
Stayed in March 2024
Reviewed: 1 April 2024
Ramirez
United StatesThe sink was clogged and was draining slow only complaining I have other then that awesome place.
Location staff and the price.
Stayed in March 2024
Reviewed: 31 March 2024
Ruth
United StatesThe beds kept sliding off of the platforms’😢😢😢
Breakfast was sufficient, but not great!
Stayed in March 2024
Reviewed: 21 March 2024
Ashley
United StatesThe parking is a mess, made mainly for small cars, and not enough for all of the people staying. I drove a pickup and it was almost impossible to use the parking spaces with other vehicles around.
The staff was professional and friendly, the rooms were clean, the location is great.
Stayed in March 2024
Reviewed: 14 March 2024
Geraly
United StatesTV reception was bad. But we weren't in the room for that long. Didn't love the showerheads. Maybe a dip in CLR would help.
Staff was wonderful, knowledgeable and super helpful. Room was comfortable. I felt very safe staying there w/ my son. Parking lot noise was louder than expected but I was able to sleep. Breakfast was modest, but perfect if on the run.
Stayed in March 2024
Reviewed: 11 March 2024
Nhia
United StatesParking was tight, walls seems light because I can hear knocking from neighbors.
Room was clean, great room service.
Stayed in March 2024
Reviewed: 8 March 2024
Shaun
United StatesThere was nothing to not like.
Great location next to Great food,clean rooms and a good free breakfast.
Stayed in March 2024
Reviewed: 15 February 2024
John
United StatesThere were rooms that were partying. One was right above us. At 2:00 in the morning we called the office. They did take care of it right away though. All in all it’s a good place to stay and we will be back.
The rooms were clean. The breakfast was good too.
Stayed in February 2024
Reviewed: 15 February 2024
Nicolas
United StatesIt’s very clean and it’s a safe place if I come back I’ll be staying again thanks
Stayed in February 2024
Grindelwald, Switzerland
Shanghai, China
Apt, France
Depoe Bay, USA
Guatapé, Colombia
Harbin, China
Porto, Portugal
Jiangshan, China
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content