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Old furniture and bed fittings.

Friendly staff

Stayed in November 2021

The heat/air did not work, towels were paper thin. The breakfast had no proteins only stale junk food pastries. The milk was all curdled and no juices at all. Tried to speak to Mgr but she refused

Room was clean, bathroom was clean

Stayed in October 2021

Room had a hole in the shower wall and rusty air conditioner. Drunk and high people in lobby when we arrived. People sleeping in cars in the parking lot and in the bushes, beer cans and liquor bottles littering the lawn in the morning.

Easy access to Burlington and UVM. Only hotel for mikes for less than $300 a night.

Stayed in August 2021

The hallway carpet was pretty dirty and hallway walls and hotel lobby looked like they may have been painted at one point but not by a professional. Looks like the Quality Inn invested some money in the rooms ( a good thing) but the rest of the hotel could use some help as well.

The room was nice but it did smell like previous guests may have smoked in it

Stayed in August 2021

It was advertised as having a pool and exercise room but both were closed due to COVID. When we asked they said it should have been on the website, but it wasn't. The rate was still the same although the amenities were not! Also, the window in the room was shattered and taped. When we inquired they said they were waiting to get it repaired.

The breakfast was just cereal and yogurt and microwave egg sandwich. They had juice and coffee but no tea.

Stayed in August 2021

See above comments; poor communication.

Location I guess

Stayed in August 2021

Went down the first day to grab breakfast, the selection was small (which is understandable considering the pandemic) but when I grabbed a bagel it had visible mold on it. Brought it to the desk and informed the staff. Went out to breakfast at a local restaurant.

Bed was comfortable

Stayed in August 2021

“Smoke free room” stank of cigarettes. Bath fixtures were broken. Toilet seat was loose and falling off. Light switch was cracked open in bathroom - seemed dangerous. All clocks in room were set incorrectly. Floor was “sticky”... ew. There were beetles in the room. I didn’t want to touch anything!!!

Stayed in August 2021

No pool. No fitness center

Stayed in July 2021

no toilet paper in room none, for breakfast no coffee all you got hot water from machine juice machine not on, and was swarming with little flies just gave up on the breakfast , so went to town to eat.

the staff was very nice, location, and parking

Stayed in April 2024

A total eclipse is a trying time for hotel personnel due to the sheer volume of guests. Despite valiant efforts by the manager and staff, they were short of staff to prepare enough rooms for the 3 PM check-in time.

We visited during the 2024 Total Eclipse. Hotel rooms in Vermont were unattainable, and the hotel was full. The staff had difficulties keeping up with the sheer volume of guests trying to check in, but they were pleasant. The staff worked hard and found us a room for a 2nd day. We watched the eclipse from a grassy area on the hotel grounds with 40 to 50 other guests.

Stayed in April 2024

Hmm I really don’t have any complaints. I suppose the water temperature in the bathroom was a little confusing but not too bad once you figure it out.

Absolutely amazing. High speed WiFi. Abundant outlets. Friendly staff. Comfortable beds. Good water, coffee machine, towels, refrigerator, I honestly don’t know what else you could ask for.

Stayed in March 2024

the front desk man was rude. he lied about having the room i booked. the heat was on high and couldn’t shut off. the toilet didn’t flush. the bed was uncomfortable and loud if you moved. i got stuck in the elevator and the front desk man told me to jump up and down to try to fix it. absolutely terrible experience.

Stayed in January 2024

it had very good customer service

the room had everything in need

Stayed in January 2022

the air conditioning was not working, so the room was too warm. the bathroom floor was dirty.

the location.

Stayed in September 2021

Location

Needs remodeling, very over priced for the lack of quality and our dated under maintenanced building and facilities.

Stayed in October 2021

Air conditioner was very loud. Ran out of coffee.

Location was good. Staff was very friendly.

Stayed in October 2021

The property is old so many of the accommodations are tired. Our mattress had a HUGE stain that was only noticeable because the fitted sheet came loose from the top corner revealing yuck.

Staff was friendly.

Stayed in October 2021

the whole place is in terrible condition, appears to be no effort to repair things and do it correctly

the bed, that's it

Stayed in September 2021

The place is a dump. Shoddy workmanship is evident throughout the building. It needs a major rehab. When we arrived there were four other parties waiting to check in. The poor guy on duty was frazzled and trying his best but it took forever. Then the keyto our room didn't work so it was back to the lobby to get that fixed. There is no signage for getting to the lobby so it was an "adventure" to wander around the parking lot in the dark until we found the lobby and had the key re-programmed. The heating system did not work. No matter how we tried to adjust it to get some heat in the room, it just blew cold air out. We struck out in the shower. All three of the wall-mounted products were empty. No shampoo. No conditioner. No soap. So it was out of the shower, dripping water onto the floor to get the ones on the counter. The furniture was beat-up and looked like it had been there since the 50s. Based on the rate we paid (over $200 for one night for the two of us) we expected a new, first-rate hotel. In previous trips we have stayed at Quality Inns that were "fresh" and well-maintained. This place was not. It's too bad that one lousy owner in Colchester, VT. has caused us to say that we will not be staying at any more Quality Inns. Good bye forever.

Easy access from the highway.

Stayed in September 2021

This was a totally DISGUSTING HOTEL!!! VERY DIRTY, VERY OLD, DECREPIT, NASTY,NASTY!!!

Nothing was good. The included breakfast was cheap creepy microwave food. The microwave was filthy!! The tables old & falling apart like the rest of the hotel!

Stayed in August 2021

The beds had bedbugs. The manager, Julie L., offered minimal support. She only offered a 25% reduction from the bill. In addition, someone tried to break into the room and thankfully the safety lock was in place. I felt unsafe. I would never stay here again!

Nothing! The property is rundown.

Stayed in August 2021

Long line to check in with only one person working, inefficient check-in process, pool closed with no prior notice, dirt on floor in room, wrinkled sheets, used soap by the sink, no control of the cooling system, inefficient check-out, "continental breakfast" was joke.

Nothing

Stayed in August 2021