340 West Illinois Avenue, Memphis, TN 38106, United States
#166 of 188 hotels in Memphis
Guests' ChoiceBased on 844 hotel reviews
5.3Cleanliness
5.9
Comfort
6.0
Location
6.0
Facilities
5.6
Staff
6.9
Value for money
6.1
Free WiFi
5.9
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End of dialog contentReviewed: 14 May 2024
Susanne
United StatesNot a good location and the smell in the hallway was terrible.
Staff was friendly. Room was clean.
Stayed in May 2024
Reviewed: 9 May 2024
Maria
United StatesThe room felt dirty.
The location
Stayed in April 2024
Reviewed: 5 May 2024
Hurtado
United StatesRoom a lil dirty such as desk and floor. Sticky. Elevator did not work at hotel. Had to walk up and down stairs with luggage. Parking was very minimal at location.
Bed was comfortable.
Stayed in April 2024
Reviewed: 29 April 2024
Ashley
United StatesThey did not mention a broken elevator and placed people on the higher . Over priced for such a poor establishment.
The breakfast
Stayed in April 2024
Reviewed: 28 April 2024
Valerie
United StatesNot enough towels, could have been cleaner.
Stayed in March 2024
Reviewed: 13 April 2024
Gabrielle
United StatesElevators were down and the room had an awful egg like smell when we first got there, I always bring glade or febreeze to every hotel because I expect the rooms to smell and I’m glad I did because it was pretty bad! We sprayed and left the door open for about 45 minutes and the smell was gone so not a terrible issue, just one to be prepared for, didn’t feel the cleanest in the bathroom / shower but after wiping it down it was okay
Affordable
Stayed in April 2024
Reviewed: 29 March 2024
Affenie
United StatesThe tv didn’t work, and the bathtub wouldn’t work properly. The paint would chip as we tried to shower, the shower part barely strayed water and the tub would fill up with water while showering so we had to bath at the same time we were showering. The breakfast wasn’t non pork friendly and really didn’t have much of a selection for food.
It was quiet.
Stayed in March 2024
Reviewed: 26 February 2024
Ashley
United StatesWhen I made it to my room there wasn't towels and no room service to check to see if we needed anything.....
The bed was comfortable and it wasn't far from Beale
Stayed in February 2024
Reviewed: 19 February 2024
Jessica
United StatesThe parking sucked, the rooms were nice but could be better, and the elevator broke down.
The price was decent for a weekend trip
Stayed in February 2024
Reviewed: 24 December 2023
Renee
United StatesBathroom toilet clogged no plunger in entire hotel. Family had to take turns using staff bathroom. Breakfast waffles had funny taste . Only thing etible was biscuits and gravy. Very lukewarm water in shower and saw 2 bugs
Stayed in December 2023
Reviewed: 15 November 2023
Linda
United StatesPoor quality
The quality of the food at that hotel was very poor and cheap
Stayed in November 2023
Reviewed: 3 November 2023
Toni-maree
New ZealandBreakfast. No milk one morning, no yogurt another. Juice tasted off. A bit run down
Easy access to tourist activities
Stayed in October 2023
Reviewed: 13 October 2023
Stacey
United StatesThe door was awfully dirty and broken. One of the beds had a small stain on it on the sheets.
The bed and furniture was ok.
Stayed in October 2023
Reviewed: 4 October 2023
Rolf
FinlandDirty room, dirty sheets, cockroaches on floor! Loud neibourghood.
Nothing
Stayed in October 2023
Reviewed: 26 September 2023
Clark
United StatesCould not get local channels and the breakfast waffle maker broken and you had to push the button 3-4 times for to fill up your coffee cup.
Rooms were clean and the outside area
Stayed in September 2023
Reviewed: 9 September 2023
Monica
United StatesIt needs to be updated and they are remodeling which made it very noisy during the day. Also location near busy railroad tracks. Very noisy all hours of the night. Rates should be a lot lower because of this.
Stayed in September 2023
Reviewed: 22 August 2023
Nobin
BangladeshOk
Stayed in August 2023
Reviewed: 21 August 2023
Lynn
Germanythe room was damp
the bed was very comfortable
Stayed in August 2023
Reviewed: 13 August 2023
Pankratz
United StatesThe cleanliness was not good.
Location was not bad.
Stayed in August 2023
Reviewed: 14 July 2023
Orville
United StatesWell, the elevators were out and we were on the fifth floor. It wasn’t a huge deal but it was an inconvenience. If this were my property I would have lowered the rate or offered a second day at a reduced rate. This building has been there and done that for a very long time so it’s beat down and not much can change this without closing the building for renovations. I’m saying this because bits important not to have unrealistic expectations regarding the old Super 8. No towels in the room so I had to trudge down to the office then back up as soon as I checked in. Overall, it was acceptable and a great location.
The location is great and always has been
Stayed in July 2023
Reviewed: 15 April 2023
Monica
United StatesThe TV didn't work, the phone didn't work, the jacuzzi part of the tub didn't work.
That it was available.
Stayed in April 2023
Reviewed: 25 March 2023
David
United KingdomRoom was depressing, building a bit shabby and the noise from the railway yards away was not great. Also, their photograph on booking.com was off the metal museum next door, which was extremely misleading.
Good position for Memphis. Generous breakfast.
Stayed in March 2023
Reviewed: 13 March 2023
Demetra
United Statesmy room heat wouldn’t work it was cold they didn’t know which rooms was clean or dirty
close to down town
Stayed in March 2023
Reviewed: 2 March 2023
Williams
United Statessomeone stole money out my room and left my door open when I had returned there the issued me dirty towels and expected me to pay for the dirty towels the gave me the serve the same breakfast for days straight be aware of that because it cause stomach problems and you will get sick and end up throwing it up they have stink bugs and the manager is very rude the male manager junior Robinson Check you towels and the room before booking here they also will try to over charge‼️‼️
the tv where okay some housekeeping where okay
Stayed in March 2023
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