1010 Cosby Highway, Newport, TN 37821, United States
#6 of 6 hotels in Newport
Guests' ChoiceBased on 271 hotel reviews
5.2Cleanliness
5.9
Comfort
6.1
Location
7.4
Facilities
5.5
Staff
6.9
Value for money
6.1
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End of dialog contentReviewed: 2 May 2024
Kayla
United StatesThe beds were very uncomfortable. Shower sucked and didn’t really get hot just barely warm.
The location
Stayed in April 2024
Reviewed: 1 April 2024
Mariah
United StatesThe room wasn't very clean. Wifi and cable were crap.
I liked that it was right off of the main strip. Decent neighbor. Front desk lady was nice.
Stayed in March 2024
Reviewed: 7 March 2024
Scott
United StatesUpon arrival I was asked for a 200 dollar deposit to be return at check out the pool was closed and had been for some time hotel needs upgraded at check out it took a little bit to return the deposit woman kept saying they would have to go check it I told her fine I would wait she just handed it too me the hotel is not what it looks like on the web site
Location no bedbug
Stayed in March 2024
Reviewed: 9 November 2023
Rebekah
United StatesBathroom was dirty, shower curtain was not screwed in and almost out of the wall, toilet would run and run if you didn't push the handle a certain way after flushing it. Room smelled of pot and was supposed to be a non smoking. The shower was dirty and our room never got cleaned during our stay. Asked for towels and the front desk clerk gave my husband the third degree about why he needed 3 towels. Hot tub and pool were not working and the website did not reflect this. Breakfast you couldn't take anything back to your room. My husband got snapped at when he tried to bring me some breakfast. No phone in the room so you couldn't call the front desk for anything.
Great location
Stayed in November 2023
Reviewed: 25 October 2023
Carmen
United StatesPool and spa down
Good location
Stayed in October 2023
Reviewed: 15 October 2023
Francine
United StatesSmelled like mold and the pool was out of order
The location was good for the reason we came there and a Waffle House next to it
Stayed in October 2023
Reviewed: 7 October 2023
Joseph
United StatesPool was out of service and not enough toilet paper in bathroom. Not enough trash cans in rooms
The staff and breakfast about it
Stayed in October 2023
Reviewed: 6 September 2023
Brandy
United StatesPool and hot tub out of order although they were both full I didn’t understand .. and beds were not that comfy.
Location. Rooms were clean
Stayed in September 2023
Reviewed: 6 September 2023
Jerrie
United StatesStaff not friendly and pool didn’t work could have been updated on internal false advertising
If was false advertising about the pool I was charged for two night I told them at check in I would not be staying a second night cause the pool did work as advertised the only reason I booked the room was for the pool for my granddaughter she was very disappointed
Stayed in September 2023
Reviewed: 21 July 2023
Jean
United StatesBathroom door didn’t have a doorknob just a hole where it should be. Pool and hot tub was ice cold. Two beds in the room one was soft and one was hard.
The value was good and they had a nice breakfast.
Stayed in July 2023
Reviewed: 10 July 2023
Jerry
United StatesThe pool was not able to be used. It was being filled. That was not listed on the site. The breakfast was only half of the options. The bathroom was rundown and baby flies everywhere. And not enough towels.
Property location and some of the breakfast options The refrigerator and microwave in the room.
Stayed in July 2023
Reviewed: 8 July 2023
Huffman
United StatesA lot of things I didn't like.
There wasn't much to like we had to change rooms twice! First one wasn't really and the second one had a bed bug. The pool wasn't even open or "working right"
Stayed in June 2023
Reviewed: 21 June 2023
Janie
United Statespool and hot tub was closed room smelled
good location
Stayed in June 2023
Reviewed: 4 April 2023
G
United StatesNo internet. Television signal would regularly cut out and come back after a few minutes. the noise from the trucks on I-40 was terrible.
The room did NOT smell like an ashtray.
Stayed in April 2023
Reviewed: 1 January 2023
Samantha
United Statessmells of smoke and pool is always broken. Not bath enough towels in the rooms.
it’s convenient
Stayed in December 2022
Reviewed: 19 December 2022
Penny
United StatesThe first room they gave us wasn't clean had holes in the wall the beds were not made n a chair sat on the bed. The second room I found the comforter on the floor when it was supposed to be clean plus the heater was broke in the poil
Stayed in December 2022
Reviewed: 22 October 2022
Chris
United Statesthe housekeepers didn’t clean our room our entire stay. no clean towels daily or trash pickup.
it was clean.
Stayed in October 2022
Reviewed: 9 October 2022
Danielle
United StatesBathroom toilet wobbled, shower wasn't working right. What looked like fleas around sink and ver lacking breakfast
Location close to highway
Stayed in October 2022
Reviewed: 26 July 2022
Joe
United StatesProperty is messy. There is old room stuff sitting outside. Furniture, mattresses etc. Room tub drain was slow. Ended up standing in a couple of inches of water by the time I finished my shower.
The price was right. Just needed a place to sleep while traveling. Didn't have high expectations.
Stayed in July 2022
Reviewed: 14 July 2022
Kimberly
United StatesThis once was a beautiful place. Sadly it appears to be poorly taken care of. Front desk staff, if they look up from the phone or pc, barely acknowledge you. A large garbage can in the halls was literally overflowing with trash and had bags of trash next to it. Had to request for housekeeping to come and bring new sheets as well as sweep in one room due to dirty/stained sheets on the bed and large clumps of hair under the sink area. The one supervisor was very apologetic and housekeeping came right away. She was lovely and also apologetic. However, I think a change in management may do this place some good.
The layout of the hotel, this place used tp be beautiful. James the supervisor was great as was the evening housekeeper.
Stayed in July 2022
Reviewed: 29 June 2022
Terry
United StatesThe location was about what I expected from an older motel. It was clean but showed it age. Restaurant and bar were closed and A/C was not working in parts of the lobby. Breakfast area had three machines down. Only drink options were coffee and milk (from a gallon jug in the refrigerator). Food options were cereal, waffle, one muffin or microwave biscuit and sausage. I was there at 7:30 AM. Internet in room was terrible but worked in lobby.
Bed was firm but comfortable. A/C in room worked well. No problem checking in.
Stayed in June 2022
Reviewed: 15 June 2022
Cockrell
United StatesThe breakfast, the telephone, the television.
The breakfast was okay except no fruit and all three juice machines were out of order
Stayed in June 2022
Reviewed: 5 June 2022
Mike
United Statescouldn’t see mountains and not clean at all
pool and hot tub
Stayed in June 2022
Reviewed: 11 February 2022
Faith
United StatesFirst night accommodations & hotel staff
Location & cost
Stayed in January 2022
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