751 Raintree Drive, Carlsbad, CA 92011, United States
#42 of 50 hotels in Carlsbad
Guests' ChoiceBased on 571 hotel reviews
7.2Cleanliness
7.5
Comfort
7.5
Location
8.5
Facilities
7.4
Staff
8.4
Value for money
7.2
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End of dialog contentReviewed: 8 April 2024
Nicole
United StatesRoom needed updates- rusty hardware and dirty rug.
Staff was friendly. Breakfast was good.
Stayed in April 2024
Reviewed: 5 April 2024
Lindsay
United KingdomOur first room had a nasty odour but the staff were brilliant and immediately moved us to a room on the same floor which smelt fine.
Good location to stop on a road trip as just off the freeway and located near a good shopping outlet.
Stayed in April 2024
Reviewed: 7 March 2024
Irma
United StatesThe sofa sleeper, it didn't fold out properly & it was rusty with mold. Also, I requested our rooms to be next to each other since we were traveling with a toddler and small child. They were NOT able to accommodate us! again very disappointed. but at least hotel mgr comped our parking.
location of hotel is great. Breakfast was great. good variety of items. Rooms are spacious but they need to replace the sofa sleepers. The one in our room was rusty w/mold and it did fold out correctly. very disappointed with it.
Stayed in March 2024
Reviewed: 30 January 2024
Rhonda
United StatesBed to firm Computer check in to slow Computer check out disaster
Clean modern
Stayed in January 2024
Reviewed: 21 January 2024
Zahidul
United StatesIt was good
Stayed in December 2023
Reviewed: 29 December 2023
Charles
United StatesPaying for parking
Cleanliness
Stayed in December 2023
Reviewed: 13 December 2023
Michael
United StatesBetter tv an cable
Great
Stayed in December 2023
Reviewed: 28 November 2023
Eli
United StatesI had to pay for parking
The cleanliness was bad
Stayed in November 2023
Reviewed: 5 November 2023
Christine
United StatesThe sofa bed was uncomfortable. It needed a new mattress. The mattress was so thin and made noise every time I moved. The pillows on the queen beds were thin and provided no support. I told the staff at check-out and both clerks just looked at me.
The location was close to Legoland.
Stayed in October 2023
Reviewed: 23 October 2023
Luis
United StatesHigh taxes, I had to pay for parking. Late check in, very early check out.
The room was very clean.
Stayed in October 2023
Reviewed: 9 October 2023
Frank
United StatesHaving to pay for parking. Very BAD idea.
nice room. Breakfast
Stayed in October 2023
Reviewed: 5 October 2023
Jinkook
South KoreaRoom was too noisy because it is situated right by the freeway. I asked the staff at the counter to give us a quiet room but she didn't or couldn't. Do something about the road noise!!!!! Why they charge for parking separately? Do they hope we arrive on foot?????
The staff were friendly.
Stayed in September 2023
Reviewed: 13 August 2023
Laura
United StatesThe sofa bed need to be replaced, it was falling apart and very disappointing. I expect much better from this business.
The kitchenette, beds, shower, location.
Stayed in August 2023
Reviewed: 11 August 2023
Greg
United StatesPool should have an adult time
Location
Stayed in August 2023
Reviewed: 9 August 2023
Rong
United StatesThe sink is broken.
Breakfast is very good.It is close to Legoland.
Stayed in August 2023
Reviewed: 9 August 2023
Jovanny
United StatesThe room had a weird smell
It was very close to legoland
Stayed in August 2023
Reviewed: 25 July 2023
Thomas
United StatesRoom was not serviced even though I received information that it would be cleaned, and fresh towels provided. Charge for parking is unreasonable for this location.
Amenities in the room, breakfast selection was good even though I did not use it,
Stayed in July 2023
Reviewed: 20 July 2023
Vernalisa
United StatesCarpet needs to be cleaned. No room cleaning daily.
It was conveniently located. Ample parking.
Stayed in June 2023
Reviewed: 4 July 2023
Rene
United Statestowels needed to be changed out more often.
breakfast was very well done.
Stayed in June 2023
Reviewed: 29 June 2023
Pham
United StatesThe facility needs some maintenance done.
It was a good location.
Stayed in June 2023
Reviewed: 20 June 2023
Correa
Mexicoit is in the middle of nowhere.
clean and pragmatic . I like the breakfast
Stayed in June 2023
Reviewed: 6 June 2023
Brian
United StatesThe bed was way too hard, couldn't get a good night's sleep. Like sleeping on a padded board. The hotel booked a family with children in the room above a business traveler, it sounded like they were playing football late into the night, stomping on the floor & making an inconsiderate amount of noise.
Breakfast served each morning, courteous wake up call. staff was courteous
Stayed in June 2023
Reviewed: 2 June 2023
Amanda
United StatesThe beds were pretty stiff so it wasn’t comfortable for me, wish the tv had more channels or at least could use my netflix account. There wasn’t much to watch. Also didn’t like how we had to pay for parking everyday that we were staying there.
The free breakfast ! It was close to Legoland and a lot of eateries !
Stayed in June 2023
Reviewed: 30 May 2023
Hankins
United StatesThe room I originally booked was overbooked by the system. My last name was used as my first name, so it took a moment to find my reservation. That gave me a little scare.
The hotel was close to legoland and a short drive to food areas. The staff were friendly and accommodating. Although the room I originally booked was overbooked by the system, EJ, the hotel staff, provided me with an additional room at no cost for the inconvenience.
Stayed in May 2023
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