129 Rue Chartres, French Quarter (Vieux Carré), New Orleans, LA 70130, United States
#35 of 171 hotels in New Orleans
Guests' ChoiceBased on 1063 hotel reviews
8.6Cleanliness
8.9
Comfort
8.9
Location
9.5
Facilities
8.7
Staff
8.7
Value for money
8.6
Free WiFi
8.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 11 February 2024
Richard
United KingdomNothing really. All good.
Great location. Great atmosphere. Hotel is in the French Quarter - best bit of New Orleans.
Stayed in February 2024
Reviewed: 5 February 2024
James
United StatesNo windows in our apartment, but they did have a skylight.
Clean and very nice. Great location. Good amenities in the kitchen. Easy to prepare something simple like bagels. They have a toaster and most utensils. Washer and dryer was handy as well.
Stayed in February 2024
Reviewed: 30 January 2024
Sharon
United StatesLots of good lighting, but a lamp in the living room would have been nice for reading. The dryer is super noisy as I think its going out. The air conditioner/fan is super noisy in the bedroom. All worked great though! Two of the bars next door attract an interesting crowd that sometimes like to congregate on the sidewalk. We never experienced a problem, just not desirable.
Comfortable room, nicely decorated and the kitchen had everything we needed. The bed was comfortable and I liked that the toilet was separate from the sink. The small washer/dryer combo was a bonus. Convenient location to Canal to catch the street cars and buses.
Stayed in January 2024
Reviewed: 30 January 2024
Tigran
United StatesLocation, cleanness, value
Stayed in January 2024
Reviewed: 29 January 2024
Jason
United StatesParking was fairly easy and close to area we like
Stayed in January 2024
Reviewed: 22 January 2024
Susan
United Statesparking is not available onsite
the location is perfect for roaming the French Quarter. the staff is friendly and helpful and the apartment was so comfortable.
Stayed in January 2024
Reviewed: 21 January 2024
Orion
United StatesThere was a lot of chlorine in the water. Hot showers caused gas-off of chlorine. Though I don’t think this is this fault. Just be wary of long hot showers.
Right where it needs to be, and homey. Perfect hotel.
Stayed in January 2024
Reviewed: 20 January 2024
Patsy
United StatesStaff not overly helpful had a difficult time getting ou car from parking facility because Quarter house did not have correct release papers No Parking to unload when we arrived
Great location clean and well maintained
Stayed in December 2023
Reviewed: 15 January 2024
Anastasiia
United StatesThe front desk employees were not always there. One evening my friend got locked out and there wasn't anyone to let her in. Don't recommend getting locked out :)
Gorgeous hotel, spacious rooms, full kitchen, wonderful courtyard and above all - location, location, location! All of the best restaurants are a walking distance away and Mahogany Jazz Hall is next door. We loved staying here and only wish it was warm enough to use the beautiful pool.
Stayed in January 2024
Reviewed: 8 January 2024
Alexis
United StatesThe courtyard doesn’t have any awnings for when it rains. Sofa beds need new mattresses
It was really close to everything
Stayed in January 2024
Reviewed: 5 January 2024
Brian
United StatesParking
Location
Stayed in January 2024
Reviewed: 30 December 2023
Donice
United StatesWhile I knew the parking was off site, it would've been nice to have been told to unload before going to the deck, only to learn that it's valet, and you can't unload there.
The place was incredibly spacious, so good for parties larger than 3. Conveniently located to basically everything.
Stayed in December 2023
Reviewed: 23 December 2023
Janice
United StatesEverything! The location, amenities, facility + the staff is so friendly!
Stayed in December 2023
Reviewed: 8 December 2023
Peter
United KingdomWe had to be moved because of mice in the room. And the new room that was smaller had no washing machine or tumble dryer as booked. As we were travelling light. The clothes washing facilities we important
It was close to the French quarter
Stayed in November 2023
Reviewed: 5 December 2023
Brewcation
United StatesMy biggest complaint was the linens. They were thin and uncomfortable. The bed itself is probably in need of replacement too. However, if these are the biggest issues, I would happily stay here again. Also, having the balcony meant we were able to hear the party all night (and early morning). It didn't bother me because it is pretty constant noise and the party is what we were there for.
Great location near all of the well known tourist spots. The balcony that we could sit out on and people watch made this place great. Several awesome, happy staff members added to the atmosphere. The room was huge with a separate bedroom, living area, along with a well equipped kitchen.
Stayed in December 2023
Reviewed: 1 December 2023
Jo
New Zealandfound some staff on the front desk a bit grumpy and short.
Great location, close to everything but a quiet street. Great to have a laundry room and we enjoyed hotel breakfast on Sunday. Close to Canal street to catch the streetcars.
Stayed in November 2023
Reviewed: 28 November 2023
Tom
United StatesFunky layout means we walked a labyrinth of halls and steps to get to our room.
Location, location, location. Nice big room.
Stayed in November 2023
Reviewed: 26 November 2023
John
NetherlandsThe refrigerator was making weird noises — but we told reception not to worry about it and to fix it after we left. I am certain they would have fixed it or moved us to a new room had we asked, but we were always sleeping or on the move and didn’t want to deal with it. The bed was a bit smaller than if we had gotten a king size bed in a hotel room — but this was because we had a full separate living room with a sofa and kitchen (and I think the sofa was a sofa bed), so it’s not a complaint but just a note. The bed (which I think was a queen size) was fine and we loved having a separate bedroom and living room.
Staff were all great, super friendly and super helpful. And we loved having a separate bedroom from living room for the same or similar price to hotels nearby. When I sleep 3 hours less per day than my girlfriend, the separate bedroom is golden. Plus we had a full kitchen, ice maker in the freezer, coffee maker and microwave. We didn’t do any cooking, but the full kitchen made it possible if we had wanted to. Oh. And we loved the Mahogany Jazz bar next door. Super handy for a drink or two before or after going out for dinner.
Stayed in November 2023
Reviewed: 21 November 2023
Alisha
United StatesWe weren't fully aware of what the parking situation entailed. We didn't realize that once we arrived at the hotel where we could park, it was valet only. It was a little tricky figuring out how to unload and load our bags but it was doable.
We had a living room and kitchenette and it was perfect for our family. I wish we had more time to spend there. The courtyard area is small, but very pretty and we enjoyed the Sunday jazz brunch. The location is perfect for anyone who loves to spend their time in the French Quarter like we do.
Stayed in October 2023
Reviewed: 18 November 2023
Steven
AustraliaHad a street front room so it was noisy all night from the street and Jazz bar downstairs.
Convenient location, great facilities for family. Kitchen, laundry.
Stayed in November 2023
Reviewed: 10 November 2023
Missy
United StatesThe loading zone, but not the hotel's fault. The streets are narrow in the French Quarter.
A wonderful suite with two bedrooms and two bathrooms with a kitchen. Felt like an apartment, not a hotel. The decor was very New Orleans with brick walls. The hotel is about a block from Canal Street. Great location for the French Quarter, Superdome, and Jackson Square.
Stayed in November 2023
Reviewed: 8 November 2023
Sandy
United StatesThe bed was so close to the wall, that I hit my knee on the extended footboard many times and had to crab walk in and out. Also, I am 5’5” average height, the bed was so high I had climb up into it. It was an effort. Any kind of vanity shelf in the bathroom would be very helpful. The annoying front door recording was almost painful when coming and going. The court yard is a smoking area. It was unpleasant to try sit out there. These are nitpicking things mostly enjoyed our time here.
The mattress was quite comfortable. Kitchen was small but user friendly. The Fat Tuesday buffet was excellent. I had other plans on Sunday, but grabbed a coffee and the brunch looked wonderful.
Stayed in November 2023
Reviewed: 7 November 2023
Anthony
NetherlandsLove the look and feel of the place. We had a two bedroom appartement which was great.
Stayed in November 2023
Reviewed: 5 November 2023
Susan
United StatesNothing. It was great
Felt like we were coming home. Close enough to everything we were enjoying that we could bring home stuff or just come and rest for awhile. Plenty of room and really comfortable.
Stayed in November 2023
Reviewed: 3 November 2023
Tracey
United StatesI couldn’t get the jacuzzi tub to work.
Charming and well-appointed. Clean and well-maintained. Staff was friendly and accommodating. We had a wonderful stay. Perfectly located for a variety of different activities in New Orleans.
Stayed in November 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content