3130 Hartley Road, Jacksonville, FL 32257, United States
#113 of 171 hotels in Jacksonville
Guests' ChoiceBased on 2340 hotel reviews
6.6Cleanliness
6.9
Comfort
7.0
Location
8.0
Facilities
6.9
Staff
7.7
Value for money
7.1
Free WiFi
7.6
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End of dialog contentReviewed: 27 April 2024
Reginald
United StatesToo much stuff sweet ! Ad some salted receipies
Not bad at all. I Like the facilities .
Stayed in March 2024
Reviewed: 9 April 2024
Ashley
United StatesIt was under construction and the pool was dirty
The staff was friendly
Stayed in April 2024
Reviewed: 6 April 2024
Pamela
United StatesGood location
Stayed in April 2024
Reviewed: 27 March 2024
Michael
United StatesWhen I used the ice bucket I found it full of trash from the previous guests.
Friendly knowledgeable staff and convent location
Stayed in March 2024
Reviewed: 18 March 2024
Dora
United StatesRoom could have been a little cleaner.
Was nice
Stayed in March 2024
Reviewed: 14 March 2024
Jaime
United StatesBox spring had stains and sheets were kind of dirty.
Breakfast was great, and the front desk was very friendly.
Stayed in March 2024
Reviewed: 4 March 2024
Jerry
CanadaNo carts for luggage. I had to carry our luggage at least 50 yards from the car to our room.
breakfast was great,
Stayed in February 2024
Reviewed: 27 February 2024
Dargen
United StatesThe room have a bad smell
Didn’t have any of the breakfast
Stayed in February 2024
Reviewed: 17 February 2024
Michelle
United StatesThe top surfaces of the nightstands, TV stand, and desk were all nasty. The surfaces were smeared with some kind of residue and rings from cups something more than coffee. are used a washcloth to clean them all off myself. I still rated as good because everything else was clean.
The bedding and the towels were very clean. The bed was very comfortable… more so than the Hampton Inn bed the next night. Convenient to the Comedy Zone.
Stayed in February 2024
Reviewed: 15 February 2024
Renee
United StatesThe bathroom was not as clean as I thought it should be. There was hair in the bath tub - long dark hair that didn't belong to either of us.
Room was nice. Breakfast was delicious and the gentleman working the breakfast area was super nice and friendly. Front desk staff was super helpful as well. The location was close to where we were going.
Stayed in February 2024
Reviewed: 14 February 2024
Pamela
United StatesCheck in took way to long
Location
Stayed in January 2024
Reviewed: 9 February 2024
Carroll
United StatesThe rooms need to bed remodel certain things are patch up jobs an pool needs to be fixed
The staff is great except the very shinny old lady she's very rude at times
Stayed in December 2023
Reviewed: 5 February 2024
Duane
United StatesThe availability to get fresh towels and linens
The breakfast was ok
Stayed in February 2024
Reviewed: 16 January 2024
Kristen
United StatesKing bed only had 3 couch size pillows and when we asked for more , they said they didn’t have, comedy club goers take over the parking lot every night, we asked for clean towels on day 2 because they never cleaned our room during our 3 day stay and we never got towels, over all only reason I would go back is bed is comfortable and affordable other then that not my cup of tea.
Comfortable bed and clean
Stayed in January 2024
Reviewed: 11 January 2024
The
United StatesI have a 1 year old, a 14 year old, and a 13 year old, so I requested a non smoking, no pet room because my 1 year old loves to get around & my husband and 14 year old are both sadly allergic to dogs, well I don't think either of those qualifications were met with this room. You could tell by my baby's clothing that the floors had not been properly swept nor mopped in a very long time and his hands were covered in soot. I had to go to the local Walmart and get things to clean this room. The comforter had burn marks on them and my daughter sneezed and had watery eyes the entire weekend and my husbands allergies affected him so bad that we had to spend all day Saturday in our room, which surprisingly he never got any better, even after taking his prescribed medications. On Saturday night the people in the room directly next to us came out with dogs, which is when we realized that our room had to have been pet friendly. We checked out the very next morning and went down to Daytona, surprisingly everyone has been back to themselves since. They only received such high stars because of the staff and their restaurant GiGi's.
I absolutely loved the staff!! They were 100% friendly and attentive.
Stayed in January 2024
Reviewed: 9 January 2024
Allison
United StatesThere was drywall all over our room, Number 277
Lisa, the Front Desk Attendant was amazing and a sweetheart!
Stayed in January 2024
Reviewed: 6 January 2024
William
United StatesThe floor needs an upgrade from rubber-like to a hardwood type. Need an extra chair and small table. The reason we stayed was because of the breakfast and "pet friendly". Thank you.
Dining facility, food preparation, quality and taste of food far exceeded our expectations. Mr Charlie and Ms Di are "Wonderful", and so is the Chef!!!!!!
Stayed in January 2024
Reviewed: 4 January 2024
Tatiana
United StatesThe electronic lock did not open, we stood with the children and waited for the staff. the paint was peeling and hung on the ceiling in flakes, there was no kettle or coffee maker in the room, there was no door to the toilet
friendly staff, availability of hot water and hygiene products
Stayed in December 2023
Reviewed: 2 January 2024
Cheryl
United StatesVery rundown motel
Able to stay where show was.
Stayed in January 2024
Reviewed: 30 December 2023
Travis
United StatesThe hotel did look run down, but the value of it made up for it. The breakfast was very good just not many options.
The location and staff was great.
Stayed in December 2023
Reviewed: 29 December 2023
Marcos
United StatesSmells too bad, bathrooms are not clean. Dirt out side.
Location
Stayed in December 2023
Reviewed: 28 December 2023
Wyatt
United StatesThe room had roaches. The carpet wasn't vacuumed there were gold fish crumbs on the floor left there from before. The paint was chipped off the walls and ceilings. They only had conditioner only in the bathroom no shampoo samples.
The breakfast was good it was buffet style. They kept the food going. People working there were friendly
Stayed in December 2023
Reviewed: 26 December 2023
Norman
United StatesTraffic
Staff were extremely friendly and I cannot say anything good enough for Susan at the front desk
Stayed in December 2023
Reviewed: 26 December 2023
Mattia
United StatesBody Soap and other personal care products need to be better.
Was able to check in a little earlier than normal. Room was spacious. Breakfast was wonderful especially on Christmas day. Loved the ambiance.
Stayed in December 2023
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