A few things seemed not totally up to par at first with this property, mostly addressed quickly by staff: no bath towels in bathroom when I arrived on a Saturday evening (and finally delivered by housekeeping after nearly an hour); no ice in ice machines on my floor or floor above (found on floor below); no pods provided for espresso machine in room (remedied next day, when a different machine was installed, with Starbucks Verona sachets). There also is no hot breakfast on “club floors,” as promised on Booking description of services for my room type. McKinley at front desk listened to my query about this and said, with surprise, that the club floor service had been discontinued several years ago. I requested this complaint be forwarded to general manager, which she agreed to do. This issue is a significant oversight by the hotel, Booking, or both. Something was promised with reservation but never available at property. Breakfast places aren’t abounding in this neighborhood, and the adjoining Bluestone Cafe is generally crowded with long lines and is expensive. So a lack of an available breakfast at or near the hotel is a drawback. However, the assets of this property and staff do compensate for the shortcomings. In today’s expensive hotel market, The Warwick is a very good value in the best part of Center City Philadelphia.

Historic Rittenhouse Square hotel with excellent location, very accommodating staff, and spacious, quiet, and comfortable rooms (and three working elevators, so never a wait). Although the furniture doesn’t quite comport with the 1920’s architecture of the building, everything was more than adequate with comfortable bed, a desk/table, a sitting area, and a very large bathroom. Housekeeping service daily and excellent. McKinley, among other front desk staff, was super helpful and friendly, as were all doormen, including Steve, who knows how to get a taxi fast.

Stayed in May 2024

Housekeeping a bit slack. Items missing.

Loved the lobby of the hotel and the Mediterranean restaurant attached to the hotel. Although a bit pricy, the food was excellent and service outstanding. The valets were outstanding and very helpful.

Stayed in May 2024

They cleaned our room and took some towels and could not replenish them - so the two of us had one towel between us for the last night of our stay. We were told about about a $17 location fee per night when we arrived but it came with a $10 per day gift shop credit.

The location was excellent. The room was small but comfortable. Very nice fitness center.

Stayed in May 2024

Housekeeping wasn't the best. Towels and coffee/tea setups were missing

Location and helpful staff

Stayed in May 2024

Staff at reception just looked like they didn’t want to be there. No smile and not very helpful. If it wasn’t for Steve the Porter, we wouldn’t come back.

Great facilities. Great location. Fantastic restaurants. Porter Steve was very helpful with information about best locations. He made it a stay to remember.

Stayed in May 2024

The sleeping room corridors are a bit beat up. The bathrooms could use an update. Mine was tiny and awkward to navigate. The plumbing was sluggish.

Friendly staff, beautiful lobby. The attached restaurants are top notch.

Stayed in May 2024

Excellent location and great value. Friendly and efficient staff. Room was spacious and clean. I would definitely stay again and recommend to friends.

Stayed in May 2024

They should air the rooms between guests

Good location, big room and comfortable bed

Stayed in April 2024

location just great

Stayed in April 2024

The room was spacious and clean - we had everything that we needed during our stay! Big and comfortable bed, all necessary amenities. Great room service options. Staff was friendly.

Stayed in April 2024

Housekeeping Service was a little off this visit. Don’t know if they were short but did not have the full complement of towels expected for this type of facility.

Location and restaurants

Stayed in April 2024

There were no usb ports in the room to charge our phones and ipads.

The location was right in the center of the city. The room was clean and organized and the staff were friendly.

Stayed in April 2024

Our room had seen better days. The furniture was all pretty beat up. The mattress was uncomfortable with many spots where springs could be felt poking through. The HVAC in our room always made the room feel muggy. We ended up turning the air on to try to dry it out. The air never seemed to cool the room and gave off a musty smell when running. The "iPhone Docking nightstand" was a joke. Apple changed the connector to lighting in 2012... but not this alarm clock, it wasn't changing for any phone. Yes, it still had the 30-pin dock. The "city view" was also questionable.

The staff is what made this hotel. Everyone was extremely welcoming. Everyone offered to bend over backward to help. The location was also great. The hotel was very clean even with some dated furnishings.

Stayed in March 2024

Parking is expensive.

The rooms are very comfortable and clean. Well located in Philly near restaurants and key historical places. The lobby is really nice. There is a bottle of free water. Parking in location

Stayed in February 2024

We were charged an additional half day parking because we were given incorrect info by desk. Told 4pm and garage said it was 3pm. I did not challenge because we were already late in leaving. This was the only down part of the visit. Oh- the American flag outside was in disrepair which I though was unacceptable and disrespectful - especially in Philadelphia!!

Staff was superlative. Very friendly and helpful. Room was very comfortable. Location is also very good.

Stayed in March 2024

It’s feeling a bit old

Very well located

Stayed in March 2024

People arguing loudly at 1am outside our door and they eventually moved to their room and I could still hear them. Also we were right next the the vending machines and it sounded like someone was dragging a bag of tin cans around at 6am.

Lobby was beautiful as well as the Rittenhouse Grill.

Stayed in March 2024

Delay in check in, limited facilities

Location

Stayed in March 2024

No pool

The lobby was beautiful and the carpet in the hallways were real nice

Stayed in March 2024

The hotel is looking worn & needs updating. I had to ask for more towels as there weren’t enough towels or washcloths for two people. Our room was Hugh, but was sparsely furnished.

Bed was very comfortable. Room was spacious. The hotel is within walking distance of everywhere we wanted to go.

Stayed in February 2024

The towels we not soft and there was no top sheet on the bed. Other then that. It’s was a pleasant stay

Location

Stayed in February 2024

Very nice. Clean and the staff was very hospitable.

Stayed in February 2024

The refrigerator did not work and our dinner leftovers went bad.

Staff were friendly, great location, close to many restaurants and can go for a nice walk

Stayed in February 2024

One thing I didn’t like was the ice machines on most floors aren’t working. So the one on my floor was out of service and the floor that the receptionist referred me to was also out of service. I went to another third floor where I finally got some ice. The only other thing was, no one told me about the amenities, I had to keep asking or surprisingly finding out. For example, I received a thirty dollar credit for staying at the hotel which I could have used for room service, or snacks at the front desk. I found out the minute I was checking out.

I loved the aesthetic of the hotel in general. The entrance has seating all around where guests can wait, work or socialize. It was clean and one of the few dog friendly hotels in the area. Staff was always helpful and kind when answering questions. Maintenance was also friendly and constantly checked on my needs. I was on the sixth floor so I had a nice view of the buildings and that area is pretty lovely. Multiple restaurants in short distances and different lounges/theaters near by. Ten outta ten.

Stayed in February 2024