1471 North 4th Street, San Jose, CA 95112, United States
#53 of 84 hotels in San Jose
Guests' ChoiceBased on 379 hotel reviews
7.8Cleanliness
8.4
Comfort
8.4
Location
8.1
Facilities
8.1
Staff
8.5
Value for money
8.0
Free WiFi
8.5
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End of dialog contentReviewed: 23 April 2024
Tzu
TaiwanNothing
Service
Stayed in April 2024
Reviewed: 22 April 2024
Vincent
United StatesLots of construction going on.
Room was clean and decently sized.
Stayed in April 2024
Reviewed: 10 January 2024
Thomas
AustriaThe room was very clean and modern. The staff (hotel staff as well as shuttle driver) was excellent and very forthcoming. Airport shuttle worked like a charm, despite our short notice request. Public transport (light rail) is in walking distance.
Stayed in January 2024
Reviewed: 24 December 2023
Debabrata
United StatesThe smoke alarm went off in the middle of the night multiple times. When I got someone from maintenance to some up the first time he just asked me "Is it still going off" and when I said no he said "all good" then left.
Room was fine, front desk was helpful
Stayed in October 2023
Reviewed: 29 November 2023
Kevin
United StatesGreat workspace, adequate room
Stayed in November 2023
Reviewed: 30 October 2023
Yulia
RussiaThe room was spacious, big windows, nice bathroom
Stayed in August 2023
Reviewed: 28 October 2023
John
United StatesNothing
Restaurant and bar in hotel, great transportation to airport.
Stayed in October 2023
Reviewed: 13 October 2023
Bennie
United StatesBeds not comfortable
Location
Stayed in October 2023
Reviewed: 7 October 2023
Claire
United KingdomThere was no way to organise an airport shuttle pick-up, no one responded to my messages. We were offered one to return to the airport the next day, which we didn't need.
The room was comfortable, staff were friendly, the restaurant was convenient and it was very close to the airport.
Stayed in September 2023
Reviewed: 2 October 2023
Romero
United StatesNo breakfast. Good location. Close to family/airport.
Stayed in September 2023
Reviewed: 2 October 2023
Donna
United StatesNo room service and not enough coffee supplies in room. A bit to noisy at night.
Location to Airport. Clean room.
Stayed in October 2023
Reviewed: 2 October 2023
Alison
United StatesSoft pillows Linen wash irritated my skin made it hard to sleep.
Marriott aquired Sheraton facility over 6yrs ago. Our king size room was very mice and clean, drapes closed out most light, air and heat worked great, but no microwave found in room, only thing I thought was annoying was the end of second floor sounded like the water was running like someone showering the whole time. Bed was comfortable, pillows were too soft, and something made me itchy all night possibly the bleach they are cleaned in. Staff was friendly, hallway smelt good, clean not musky, and seems clean.
Stayed in October 2023
Reviewed: 2 October 2023
Hancock
United KingdomNothing I can remember
Bar and restaurant and general Great condition
Stayed in October 2023
Reviewed: 24 September 2023
Wzpls-8b
ChinaBrekfast
Front clart is personality The room is clean
Stayed in September 2023
Reviewed: 10 September 2023
Rosen
United StatesGreat bed. Spacious room. Good airport shuttle
Stayed in September 2023
Reviewed: 8 September 2023
Josepha
United KingdomNo concerns
Room was fine. What I expected. I was upgraded to deluxe king room
Stayed in September 2023
Reviewed: 3 September 2023
Kevin
United StatesRoom had no microwave or fridge. Made me sad face emoji.
Stayed in September 2023
Reviewed: 29 August 2023
Karina
United StatesIt is located downtown so there is a lot of street noise.
The room and bed were comfortable.
Stayed in August 2023
Reviewed: 24 August 2023
Bismaya
United StatesMr Bhatia at the front desk was rude at the time of checking in. Aside from him, the other staff were good.
Location, quite room and comfortable bed.
Stayed in August 2023
Reviewed: 24 August 2023
Ms
United StatesThe only thing missing was the refrigerator and microwave, but it wasn't a deal breaker. Hopefully they will consider placing appliances in the rooms in the near future.
The best part of my entire stay was the hospitality. The lobby was extremely clean as well as the balcony. Alex at the front desk was amazing. He was very accommodating, friendly, and easy going. Anthony was also amazing. We arrived around midnight and was given a very warm welcome as if it were 12 noon. And upon check out, Alex once again, made sure we made it to the airport on-time. I will definitely stay here again next year when we come back for our 1-year anniversary.
Stayed in August 2023
Reviewed: 22 August 2023
Farah
United StatesOur reservation did not include breakfast 😖, I thought it was included as a standard per reservation.
I like that there is a free shuttle service to and from the airport and the location is very convenient.
Stayed in August 2023
Reviewed: 15 August 2023
Valerie
United StatesThe bathroom was not up to standard. Could not shower because the bathtub/shower had not been cleaned.
Friendly and helpful staff.
Stayed in August 2023
Reviewed: 12 August 2023
Rayane
ColombiaExtra 15 dollars for parking
Room clean
Stayed in August 2023
Reviewed: 8 August 2023
Jennilyn
United Statesthe front desk that check me in never smiled, you have to ask questions before she say anything. but the rest of the staff was helpful and hospitable. the bldg and furniture was a little outdated,
location, breakfast was so good.
Stayed in August 2023
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