One half of the rental didn't have electricity and the property manager didn't warn us before hand. That half of the building included the heater so I had to walk around with a blanket everywhere. Had I known I would have brought long sleeves and pants. Per my friends, the beds were either lumpy or too hard (mine was great though).

General stores and cafes were nearby for food. I liked you could cook simple meals if you wanted to. This was a really beautiful and quiet location. Easy instructions for getting the key and how to turn on the heating. Hot tub was warm with good atmosphere, lots of pretty birds around it if you're into bird watching. Good Internet and always had hot water in the shower.

Stayed in April 2024

high humidity in the room (due to the rainforest) but not a real problem

Very quiet stay in the rainforest, cozy room, very comfortable beds

Stayed in March 2024

Cannot find hair dryer

Nice location, comfy room with heater and AC unit

Stayed in December 2023

I hated the entire trip due to this horrible room stay. The hot tub was green and gross. Had dirt and rocks at the bottom. Way too hot and then next day it wasn't even working. Belongings of others left in the room and even their used coffee filter and grounds were left for us to clean up. No room cleaning service and didn't even leave a broom for us to do the cleaning ourselves. Will not recommend to any even desperate for a room. Tried contacting the owner to fix this issue and they were no help.

Was not as advertised. Not even close. Light blues blown, TV didn't work, smelled like mold, curtains had mold. Previous party before us still had belonging in the room. And there was trash left all over the room. 5 night stay and 1 roll of tp and only two towels.

Stayed in April 2024

Slippery bathroom floor. With such high humidity the bathroom floor was like an ice rink. This was also true at the next hotel we visited in the main lobby. There may be very little one can do to change this without completely removing and replacing the flooring. It was really a very minor thing and once recognized it was simple to adjust to.

Beautiful location and host went out of their way to assist with a situation we experienced last minute.

Stayed in January 2024

one pillow each person (flat and small), one towel, cup, cutlery, hanger, etc. Per person, no way to wash/dry anything used, nothing provided fresh 1/2 through stay, furnished w/partially broken stuff, things kind of work, poor wifi (had to use mobile), small TV, dead remote, hottube falling apart so you get flakes of stuff all over while in it, walk there is block by parked cars, the corner widows are nice if you could see out of them. Covered in humidity inside/buildup and makes a water puddle in corner, table only seats 3. Unit wasn't cleaned well. No fans of any kind, no blow dryer, needs broom (sand)& fly swatter. You can't drink the water from tap & no water tower or system to drink from. Plan accordingly (makes things harder). Someone lived in their van in one of the parking spaces during our stay. This place left a lot to be desired and the host was not very host-ish. (Don't take my word for it, read thier replies' to other reviews on here) If we ever get to come back again we will stay somewhere else.

Wouldn't have stayed here if I knew what I know now. If you are only going to the volcano/staying a day might be a good for you. If you are coming to see the big island/stay longer I would suggest to keep looking. The main beach is over 2.5 hours away other is 1.5 hours away (w/o traffic. You have to travel to purchase/eat anything. Host was contacted for paper towels and coffee day2, was combative on the phone (put out?) said would bring some in the end,never did. So we bought them some. Can't fly home with it so you're welcome. Bought a few other needed items. They are on the property with you (I think) so didn't call to try again(didn't want conflict and make the best of our trip). Spiders/webs cover exterior, mold in corners, bugs&roches in unit, dehumidifier on 24/7 (plugged into only plug with constant power) &couldn't keep up, too small for space, electricity is finicky not consistant, one pillow each person (flat and small),

Stayed in January 2024

Lovely secluded hot tub, cute comfortable room with everything we needed.

Stayed in April 2023

Nothing

Location is perfect to visit Volcano park and giant fern trees are even better than at the park

Stayed in November 2022

The hot tub needs cleaning. And we requested a fan which we never received.

Loved the being surrounded by the jungle fell. The pathway to the hot tub is gorgeous!! It’s quiet, easy parking.

Stayed in June 2023

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Stayed in March 2024

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Stayed in April 2023

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Stayed in December 2023

There are no comments available for this review

Stayed in November 2023