155 Riverside St, Portland, ME 04103-1041, United States
#21 of 25 hotels in Portland
Guests' ChoiceBased on 1904 hotel reviews
7.2Cleanliness
7.6
Comfort
7.6
Location
7.9
Facilities
7.4
Staff
8.1
Value for money
7.4
Free WiFi
7.3
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End of dialog contentReviewed: 3 June 2024
Tardif
United States1 washer and dryer for the entire facility for guest laundry. Washing machine was out of order. Tried using the dryer and couldn't get quarters into the machine.
Room was good. Bathroom needed some maintenance.
Stayed in June 2024
Reviewed: 30 May 2024
Argenis
United StatesRun down
Location
Stayed in May 2024
Reviewed: 30 May 2024
Karen
United StatesNeeds updating
The value
Stayed in May 2024
Reviewed: 28 May 2024
Chuck
United StatesHot tubs were not working well. No jets of any substance.
Slept great, porch was nice, quiet, great pool
Stayed in May 2024
Reviewed: 27 May 2024
Anahi
United StatesThe room was dirty like the towels and the bathtub. However, everything else was pretty good knowing that the hotel is old.
The location, the bar, the kind personal was great.
Stayed in May 2024
Reviewed: 23 May 2024
Stacey
United KingdomThe toilet hadn’t been cleaned. There were pee stains on the rim and hair on the back as well as bits of plastic on the carpet.
Had a good bar and they kindly changed our room From two queens to a king. Spacious.
Stayed in May 2024
Reviewed: 21 May 2024
Emile
CanadaDirty carpets
Location
Stayed in May 2024
Reviewed: 4 May 2024
Heather
CanadaWiFi was kind of slow. Beds were small.
Very friendly staff. We didn't get breakfast but did have coffee. An older building but kept very clean.
Stayed in May 2024
Reviewed: 3 May 2024
Jane
United StatesLoud can hear highway
Stayed in April 2024
Reviewed: 2 May 2024
Diane
United StatesThe last night was very noisy due to someone (couple) near our room fighting very loud with lots of bad lauguage, all after midnight. Got no sleep because of all the very loud yelling.
the bed was very comfy
Stayed in April 2024
Reviewed: 2 May 2024
Michele
New ZealandEverything nearby shut early Complicated hotel layout
Pool and spa
Stayed in April 2024
Reviewed: 27 April 2024
Linus
GermanyThe room wasn’t smelling so good when we arrived, so we had to open the windows for quite a while. Checkin staff wasn’t particularly unfriendly but seemed more interested in not talking and returning to the phone.
The hotel was fine for that one night, price performance ratio was good.
Stayed in April 2024
Reviewed: 22 April 2024
Sokhoeun
United StatesNon smoking facilities, but there were guests smoking in the rooms. The distance we have to travel to our destination and toiletries, still uses the travel size items.
The room is spacious, the extra sink by the door, many mirrors, sitting area with 2 chairs and bench were all great.
Stayed in April 2024
Reviewed: 19 April 2024
Keith
United StatesPool and staff
Stayed in April 2024
Reviewed: 18 April 2024
Sam
CanadaIT WOULD BE BEST IF YOU CHANGED THE VERY VERY SOFT MATTRESSES. !!!!!!
LOCATION, SIZE OF THE ROOM. CLEEN.
Stayed in April 2024
Reviewed: 15 April 2024
Sara
United StatesThe bedding was not soft. And it seemed like you only had a sheet to sleep with. Also, no continental breakfast.
Convenient location, good price, pool was nice.
Stayed in April 2024
Reviewed: 14 April 2024
Heather
United Statesna
Location, cleanliness, friendly staff
Stayed in April 2024
Reviewed: 10 April 2024
Mary
United StatesSpa water seemed a little oily.
Breakfast was wonderfully prepared and plentiful. Having quick take-out options (muffins) was helpful. We really enjoyed the Volcano Lounge food, drink and atmosphere.
Stayed in April 2024
Reviewed: 8 April 2024
Heatkins89
United StatesThe hot tub on Thursday night wasn't hot at all. People allowed there dogs to poop all over. Someone even allowed their dog to poop in the hall. The fact that the lights in our room flickered everything we opened the closet. It needs an upgrade for sure.
The employees were very nice and respectful. The bed was pretty comfy.
Stayed in April 2024
Reviewed: 8 April 2024
Susan
United StatesConnectors for devices not updated; snow removal was not great on walkways; front desk check in was slow; lots of sounds coming from upstairs, and kids running through the halls
Coffee in lobby in the morning; air/heat in the room worked well; variety of TV channels
Stayed in April 2024
Reviewed: 8 April 2024
Arthur
United StatesSmelled like marihuana strong smell they we’re definitely smoking in non smoking rooms
Stayed in March 2024
Reviewed: 8 April 2024
Karen
United StatesThere was a dog in the room next to me barked a lot in the early morning. Woke us up
Didn’t use it but had a pool
Stayed in April 2024
Reviewed: 7 April 2024
Kelly
United StatesRoom wasn’t very clean
Great restaurant, friendly staff, spacious room
Stayed in April 2024
Reviewed: 7 April 2024
Hawley
United StatesNoisy, could hear through the walls, people slamming doors all night., 2nd night hot tub was cold (84) not enough to kill bacteria. No microwave in room.
Room was clean, pool area clean
Stayed in April 2024
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