41000 Bob Hope Drive, Rancho Mirage, CA 92270, United States
#4 of 8 hotels in Rancho Mirage
Guests' ChoiceBased on 441 hotel reviews
8.2Cleanliness
8.6
Comfort
8.7
Location
8.9
Facilities
8.5
Staff
8.9
Value for money
7.5
Free WiFi
8.0
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End of dialog contentReviewed: 30 April 2024
Cara
United StatesPools too crowded. Seat saving. No seats
Stayed in April 2024
Reviewed: 12 April 2024
Jason
United StatesThe pools and grounds were excellent, and the staff was very attentive and nice.
Stayed in April 2024
Reviewed: 10 April 2024
Arsalan
United StatesRestaurant was so expensive.
Pool was very good
Stayed in April 2024
Reviewed: 9 April 2024
Stevie
United StatesNot enough food options. One main restaurant which isn’t great for the money
We have two small children so the pool areas of course are outstanding. The kids loved it and we will be going back solely for this reason.
Stayed in April 2024
Reviewed: 7 April 2024
Lauren
United StatesThe pools were VERY busy. A lot of kids and they weren’t always being watched by parents. We also requested a wine opener twice and never got one which was annoying. Also there were issues with the resort systems and we couldn’t get an additional key so we had to really plan our days and key exchange when we wanted to do separate things.
The pool was great. Our two year old loves the lazy river and pools. We also had one afternoon without our toddler and went to the spa. It was great and we spent the afternoon at that pool which had almost no one there!
Stayed in April 2024
Reviewed: 20 February 2024
Minkyoung
United StatesI wish there was more variety of food
Palms cafe was very godd. But, Bluember‘s buffer was a little bit disapointed.
Stayed in February 2024
Reviewed: 5 February 2024
Ronald
United StatesNothing
Grounds are beautiful
Stayed in February 2024
Reviewed: 11 January 2024
Nancy
United StatesPillows are uncomfortable & toilet paper needs to be upgraded. Employees/lifeguards in lazy river area need to be more pleasant. I am a Kindergarten teacher and they were very grumpy and rude to some kids.
Beautiful scenery, lazy river, slides so fun for kids. Great gym!
Stayed in January 2024
Reviewed: 30 December 2023
Noelle
United StatesBad communication between restaurant and front desk Regarding pricing for breakfast for 5 and under
Pool and grounds landscaping
Stayed in December 2023
Reviewed: 19 December 2023
Nancy
United StatesThe pool cushions could use some updating and carpet in rooms
Love the beautiful grounds and pools
Stayed in December 2023
Reviewed: 11 December 2023
Michael
United KingdomBedrooms need modernisation
Great tennis and sports facilities
Stayed in December 2023
Reviewed: 4 November 2023
Hayley
United StatesI didn’t see a jacuzzi but that would’ve been nice to use for the cooler evenings. The view from our room was terrible- an old golf course that was full of yellow weeds. Overall, the room needs modern updates.
We enjoyed the fire pits, restaurant, bar, and store. The location was good.
Stayed in November 2023
Reviewed: 19 October 2023
Julie
United StatesA little expensive for what you get.
Location and view were great.
Stayed in October 2023
Reviewed: 28 September 2023
Laura
United StatesOur room was 1513 and we found a dead cockroach in our room upon our departure. Also, on the patio area it smelled like cat pee/poop so it was not desirable to spend any time on the patio.
Pool and space in the rooms.
Stayed in September 2023
Reviewed: 28 September 2023
Sabrina
AustraliaWe went to bluember for dinner the first night and it unfortunately was not great
Pool area was brilliant - pool side service and food also really great
Stayed in September 2023
Reviewed: 18 September 2023
Kathryn
United StatesThe use of single use plastic was excessive
Beautiful clean good ambiance
Stayed in September 2023
Reviewed: 17 September 2023
Megan
United StatesBooking.com said breakfast was free but it was not. Lifeguard told us he would let us know when daughter was coming down the slide so Daddy could catch her but failed to do so twice. My daughter refused to go on the slide after that because she was scared.
Stayed in September 2023
Reviewed: 28 August 2023
Aren
United StatesShower is just horrible. Shower heads and curtains need changing out. The shower head pressure was so hurtful my kids couldn’t even shower. The shower curtain kept rising and touching you as you showered. Kids activities were paid and held outside in the heat. Why not move it to the game room where the climate is more comfortable. Gameroom game card machine was out of order therefore caused an inconvenience of kids having nothing to do. Dining options were good. However, breakfast prices were way over priced. Our family of 4 for breakfast costed $200 dine in. … breakfast?
Our stay, overall was good but I wouldn’t return.
Stayed in August 2023
Reviewed: 26 August 2023
Youngeun
United Statesnone
none
Stayed in July 2023
Reviewed: 18 August 2023
Noelle
United StatesThe heat!
Splashpad and pool
Stayed in August 2023
Reviewed: 5 August 2023
Andy
United StatesPool Bar didn’t open til 11 and pool opened at 9. Some people like a mimosa by the pool.
Splash pad, lazy river pool, rooms were comfortable, food was good.
Stayed in August 2023
Reviewed: 5 August 2023
Ken
United Statesgreat location
family friendly
Stayed in August 2023
Reviewed: 30 July 2023
Rebecca
United KingdomIt wasn’t the hotels fault but the people in the room next door to us left their dog in the room and it barked until 10.30pm at night and then started again at 9am - basically whenever it was left alone in the room.
Large spacious rooms, great swimming pools and facilities.
Stayed in July 2023
Reviewed: 29 July 2023
Katja
United StatesThat the pool side service closed a bit earlier than expected, but it was mid week so understandable.
The staff were lovely, always making sure we had water - it was 115! The pools were well maintained and there were plenty of fresh clean towels.
Stayed in July 2023
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