4232 State Route 5 & 20, Canandaigua, NY 14424, United States
#9 of 13 hotels in Canandaigua
Guests' ChoiceBased on 173 hotel reviews
7.4Cleanliness
8.2
Comfort
8.0
Location
8.1
Facilities
7.6
Staff
8.4
Value for money
7.5
Free WiFi
6.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 28 May 2022
Christy
United Statesnothing
easy to get in and out of. smooth check in. friendly staff.
Stayed in May 2022
Reviewed: 18 May 2022
Stoddart
United StatesKey did not work well. Holes poorly patched in the wall The a/c unit was on the lowest setting and still didn't work well. The manager tried to make my husband believe he wasn't operating it correctly. The bathroom was tiny. I could not get my walker in there. The beds were like cement. The curtain did not close all the way. Finally.....no breakfast!!! Oh, and workmen began hammering above our heads at 8am Saturday.
There was nothing worthy of mentioning except the manager was polite but condescending and no apologies.
Stayed in May 2022
Reviewed: 5 May 2022
David
United StatesNo smoke dector in room No hot water after almost 15 minutes with water running Dead bolt on door did not work ,the door did lock but the extra dead bolt did not work
Stayed in April 2022
Reviewed: 19 February 2022
Felicia
United Statesthe facility ws rundown . owner not reinvesting in property to keep it no washer or dryer . i was from out of town and did not have a car so location was poor for busy
nothing
Stayed in February 2022
Reviewed: 4 November 2021
Northeastgrl
United StatesHad to park in back. We saw a condom on the ground there in the morning. Narrow stairs up to 2nd floor.
Location convenient and cost reasonable. Office guy pleasant. Clean. Good shower pressure, comfortable bed.
Stayed in October 2021
Reviewed: 17 October 2021
Sheila
United StatesNothing
Pleasant and courteous staff, great location very clean and comfortable
Stayed in October 2021
Reviewed: 9 October 2021
Gary
Abkhazia, GeorgiaSteps to our room.
The location was good. We have no complaints.
Stayed in October 2021
Reviewed: 26 September 2021
Denise
United StatesNot very comfortable
Easy to find
Stayed in September 2021
Reviewed: 23 September 2021
Richard
United StatesThis hotel disappointed us, Partly our own fault. I thought it was closer to the center of town It is on a major highway so you heard traffic and sirens clearly at night. Breakfast had a sign that simply said "Grab and G0" with packaged cinnamon buns. The also had cold cereal there. We only stayed one night. The owner was kind enough to refund our second night.
Stayed in September 2021
Reviewed: 20 September 2021
Jill
United StatesNothing negative to say 😊
I had booked 4 rooms for my family for one night for my son's wedding. The wedding venue was less than 5 minutes away. The hotel was very clean, the staff was extremely friendly and the beds were very comfortable. In addition it was very affordable. I had reservation at a different hotel originally, but it was 3x the price. Very happy with our stay here and glad I made the change. I highly recommend the Econolodge. .
Stayed in September 2021
Reviewed: 6 September 2021
Jacqueline
United StatesThe rooms need to be cleaned up and things fixed in them. Lampshades were broken, walls needed to be cleaned, patched, painted. Rooms were no smoking but smell of smoke. Hotel needs to be fixed and cleaned more.
Breakfast was poor. Yogurt, cereal, packaged buns is not much of a breakfast.
Stayed in September 2021
Reviewed: 31 August 2021
Manitta
United StatesJust wish there was a blow dryer.. Not a huge issue though.
Clean! Great location for CMAC concert! We were able to walk there!
Stayed in August 2021
Reviewed: 4 August 2021
James
United StatesBooking.com said the hotel was one mile off of I-90 so I booked the hotel. When I called with a questions I discovered that the hotel was 30 minutes off of I-90. This was to far so the desk clerk cancelled our reservation. The was very helpful. It's probably a good place to stay but was to far off of the highway for us.
Did not have the breakfast.
Stayed in August 2021
Reviewed: 5 June 2021
Michael
United StatesThe A/C did not work! Felicity had no elevator for elderly or for people that have weak joints that have a hard time to go up or down stairs.
The beds are comfortable.
Stayed in June 2021
Reviewed: 24 October 2022
Anonymous
United Stateswe were overcharged I had used booking.com and was overcharged $35. it has not yet showed up in my bank account as a credit but the payment was processed the total amount was supposed to be $355.20. I had paid $240.00 in cash and the remaining balance should have been$115.20. my daughter credit card was charged $153.95
Stayed in October 2022
Reviewed: 26 September 2021
Anonymous
United StatesI did not like that the walls had previously been wallpaper removed and painted, but you could see the glue and residue under the paint.
I appreciated the location, simplicity of process and multiple friendly staff members.
Stayed in September 2021
Reviewed: 3 October 2023
Anonymous
United StatesThe room was smelly
Close to the concert venue
Stayed in July 2023
Reviewed: 19 May 2024
Brian
United StatesThere are no comments available for this review
Stayed in May 2024
Reviewed: 2 March 2024
Jeffrey
United StatesThere are no comments available for this review
Stayed in February 2024
Reviewed: 18 October 2023
Tony
United StatesThere are no comments available for this review
Stayed in October 2023
Reviewed: 18 October 2023
Vincent
United StatesThere are no comments available for this review
Stayed in October 2023
Reviewed: 22 September 2023
Nicolette
United StatesThere are no comments available for this review
Stayed in September 2023
Reviewed: 31 August 2023
Christopher
CanadaThere are no comments available for this review
Stayed in July 2023
Reviewed: 27 August 2023
Patricia
United StatesThere are no comments available for this review
Stayed in August 2023
Tossa de Mar, Spain
Nai Harn Beach, Thailand
Marmaris, Turkey
Kyoto, Japan
Costeşti, Romania
Sotres, Spain
Whitney, UK
Dubrovnik, Croatia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content