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  5. Reviews of Quality Inn & Suites Downtown

Reviews of Quality Inn & Suites Downtown 2 stars

3956 W Colonial Dr, Orlando, 32808, United States

#363 of 389 hotels in Orlando

Guests' Choice

Review score

Based on 571 hotel reviews

5.3

Score breakdown

  • Cleanliness

    5.9

  • Comfort

    6.0

  • Location

    6.5

  • Facilities

    5.6

  • Staff

    7.2

  • Value for money

    5.8

  • Free WiFi

    6.4

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Showing 1 – 25

  • Reviewed: 1 May 2024

    6.0
    Location is good for me to get to work. The place is simple, but adequate.
    • Business trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night

    A couple of free water in the fridge would be nice. I had to go out to buy some water.

    Location is good. You should note online that hotel was right next to the bid Honda dealer. Breakfast is ok, I wish there is a healthy option like hot oatmeal.

    Stayed in April 2024

  • Reviewed: 24 April 2024

    5.0
    Not cleaned , a lot smells weeds whole property 🤭
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Everything 😔

    Nothing

    Stayed in April 2024

  • Reviewed: 5 February 2024

    6.0
    No thanks! Not again.
    • Leisure trip
    • Group
    • King Room - Smoking
    • Stayed 2 nights

    It is old with a few "stickers" to make up for that. Not the best choice for out of town guests but the value for what we had to spend makes up for that I suppose.

    It is located close to the stadium where we were spending our weekend but I am definitely not going to stay here if I have a choice again. It is the type of hotel that appears to have residents. :-(

    Stayed in November 2023

  • Reviewed: 21 January 2024

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night

    area

    Stayed in January 2024

  • Reviewed: 30 November 2023

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    My sheet has a stain.

    The location

    Stayed in November 2023

  • Reviewed: 24 November 2023

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Double Suite with Two Double Beds and Sofa Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    No sheet for the sofa bed and when i went to get sheets they gave me some sheet look like they waa 12 years old...

    Stayed in November 2023

  • Reviewed: 26 September 2023

    4.0
    They charge me double
    • Leisure trip
    • Couple
    • King Room - Smoking
    • Stayed 1 night
    • Submitted via mobile

    They charge to me the price twice and anybody do nothing for get me back my money .

    Good for the thing I needed

    Stayed in September 2023

  • Reviewed: 29 August 2023

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    No customer service skills nobody gave is clean towels or more soap the room had a smell

    The pool

    Stayed in August 2023

  • Reviewed: 13 July 2023

    4.0
    I don't know why they would issue a room with deficiencies to paying guests.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The toilet seat was not attached. The wall had a hole in it where the toilet paper roll was mounted. However, with hole in the wall could not support It. As soon as I touched the roll the whole thing fell apart. The in the room didn't have a dial tone.

    Stayed in July 2023

  • Reviewed: 28 June 2023

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Initially, inside furniture and floors looked good, but once inside, the mattress was not comfortable. Everything old was painted over, not fixed. If I had paid $50, maybe I would not have made this comment. Outside look looks worse than the room itself. Imagine that!

    Read next.

    Stayed in June 2023

  • Reviewed: 7 June 2023

    4.0
    Disappointing
    • Family with young children
    • King Room - Smoking
    • Stayed 1 night
    • Submitted via mobile

    the bed was uncomfortable and the lighting was not good. the door was not closed all the way and the sofa was very old

    the price was fine. And the location was ideal

    Stayed in June 2023

  • Reviewed: 25 May 2023

    4.0
    Not up to the Quality Inn standards that I've come to know
    • Business trip
    • Solo traveller
    • King Room - Smoking
    • Stayed 1 night

    There were actual dead bugs in my bed. A beetle, two house flyes, and a few smaller insects. There were several places where damage was done and not repaired to the window, areas of the wall, and in the shower. I feel like, because of the location this particular Quality Inn is in, it's not receiving the attention that it needs. And that's very disappointing.

    The location was perfect for where I had to go. Literally 3 mins away. And the staff was extremely accommodating!

    Stayed in May 2023

  • Reviewed: 8 May 2023

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • King Room - Smoking
    • Stayed 1 night
    • Submitted via mobile

    The room didn't smell fresh. The sheets had burnt out holes. The floor was dirty.

    Stayed in May 2023

  • Reviewed: 3 May 2023

    5.0
    I would not stay again. if you’re looking for cheap then this is the place….. don’t expect comfort.
    • Leisure trip
    • People with friends
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Room smelled like stale cigarettes. pillows on the bed w ere not full size pillows, more like a throw pillow with a pillowcase. the blanket on the bed was more like that of curtain with no other blankets in the room. the room was super dark. the toilet wobbled. the water only seemed to get luke warm in the shower.

    staff was friendly and accommodating. the ac worked. hotel was close to an event I was attending.

    Stayed in May 2023

  • Reviewed: 21 April 2023

    6.0
    we didn’t feel comfortable there
    • Leisure trip
    • Group
    • Double Suite with Two Double Beds and Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    it was sketchy. did not feel safe. we also didn’t receive blankets on our beds

    nothing

    Stayed in April 2023

  • Reviewed: 17 April 2023

    6.0
    worked for a place to lay our head after a long concert. price a bit more than we liked
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    parking was difficult, location had very little choices for food. free breakfast was nothing more than apples, cold cereal and waffles you made yourself. The coffee was really terrible tasting. Our room had one light,(over the desk area) that did not work, one light we had to get a light bulb and replace it so we had light on both sides of the bed.

    LOCATION to Amway Center was great, bed was comfortable, our room was clean. Staff was very friendly

    Stayed in April 2023

  • Reviewed: 5 April 2023

    4.0
    Disappointing
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    noisy, felt unsafe, tub didn’t drain well and no safety mat. breakfast below average. no menu on TV. no privacy if curtain open/no shear option.

    convenient location to family. reasonable price

    Stayed in April 2023

  • Reviewed: 27 March 2023

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The area... The breakfast needs more options. A lot of homeless around the property. The bed had the sheets but not comforter.

    Room was good size. The ac in the room works great. Like the proximity to the Amway center.

    Stayed in March 2023

  • Reviewed: 13 March 2023

    5.0
    Passable
    • Leisure trip
    • People with friends
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    there were people who lived at hotel constantly roaming around all hours, room smelled

    the bathroom area was nice

    Stayed in March 2023

  • Reviewed: 6 March 2023

    5.0
    Passable
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The size of the bed was to small

    Gentlemen at check in was very friendly

    Stayed in March 2023

  • Reviewed: 27 February 2023

    4.0
    to much money for a room that’s not cleaned
    • Leisure trip
    • Couple
    • King Room - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    shower was with mold in the walls,couldn’t figure out which ahower head to use floor was dirty you could see the water droplets from previous guest bed sheets seems like they were not changed there was hair from previous guest

    looks nice on thd outside

    Stayed in February 2023

  • Reviewed: 27 February 2023

    6.0
    Beds are so uncomfortable.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Smoking
    • Stayed 1 night
    • Submitted via mobile

    The beds are very uncomfortable. I sleep on my side, and it felt like I slept on springs all night. And the bedding was nothing but a sheet and then something on top of it that was curtain material, not even a blanket. Then there were a couple baby roaches in the room by the sink.

    The staff were friendly.

    Stayed in February 2023

  • Reviewed: 24 February 2023

    5.0
    Passable
    • Leisure trip
    • Group
    • Double Suite with Two Double Beds and Sofa Bed - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    little cleaning and too much cigarette smell

    Stayed in February 2023

  • Reviewed: 17 February 2023

    4.0
    We won't return and unless things change, we can't recommend this place.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights

    The room was poorly supplied... no chair or couch in the vacant area of the room, no hangers in the closet, The bath linens were stained. There was trash under the bread. The lamp in the corner didn't work. The furniture was beat up. We were afraid to walk on the floors. We were supposed to stay two nights, but checked out after our first night. It was difficult to communicate with the check-in staff, though they were polite.

    The bed was clean and comfortable, and the pillows were comfortable. The bathroom was clean and counters were clean.

    Stayed in February 2023

Showing 1 – 25

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