5334 Central Ave Pike, Knoxville, TN 37912, United States
#83 of 102 hotels in Knoxville
Guests' ChoiceBased on 397 hotel reviews
6.1Cleanliness
6.9
Comfort
6.9
Location
7.6
Facilities
6.5
Staff
7.4
Value for money
6.8
Free WiFi
8.0
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End of dialog contentReviewed: 13 May 2024
Maria
United StatesNoise from highway, holes in the walls, patched grout, stained sheets. Had to give a $100 deposit upfront for any damage but was told it may take a few days for refund. I did take pictures in case I do not get my refund.
Breakfast was fine.
Stayed in May 2024
Reviewed: 29 April 2024
Gillian
CanadaThe room was clean and the bed was comfortable. Just coffee and muffins for breakfast but left before anything was available
Stayed in April 2024
Reviewed: 7 April 2024
Sandra
CanadaRequire $100 USD refundable damage deposit - most other Red Roof Inns don’t Found a bug in the bed
No carpet in rooms Friendly staff No charge for our dog
Stayed in April 2024
Reviewed: 5 April 2024
Lahrman
United StatesThe lady at the front desk was very rude when checking in.
I loved it here
Stayed in April 2024
Reviewed: 19 March 2024
Stephanie
United StatesStaff member at the desk could have been more pleasant. There was a man going wild in the parking lot, it took a long time for the cops to be called. The staff never came out to reassure anyone. Bathroom was dirty.
Location. Location. Location. Breakfast was ok. Liked it bc it was later. Housekeeping was great and helpful. It was convenient with parking.
Stayed in March 2024
Reviewed: 11 March 2024
Tyler
United StatesThe rudeness of staff
Breakfast
Stayed in March 2024
Reviewed: 1 February 2024
Toney
United StatesBeds are harder than average.
Location
Stayed in January 2024
Reviewed: 27 November 2023
Tim
United StatesThe hotel is very old and needs restoration
The room was clean
Stayed in November 2023
Reviewed: 22 November 2023
Robert
United Statesoverall maintenance of facilities
good place to stay while passing through
Stayed in November 2023
Reviewed: 28 October 2023
Lori
United StatesThe bathrooms need to be upgraded, and the quality of the bath towels was sub par
Great location
Stayed in October 2023
Reviewed: 27 October 2023
Joel
United StatesThe housekeeper is a very sweet lady. Now on the other hand there is a young grl that works the front desk since we have been here it just seems like whenever she speaks to us its about a "complaint" and it seem's 2 be only when she is working but wevhave been here 3 or 4 days now and so far thats how it seems to be to us and its not right because the conplaint we got tiday was totally false we never have arw dog off the leash and IF she is ofd the leash out inpublic it is for a VERY short time like not even 5min! and this is why we have her on a leash bwcause we sont want "cinplaints idk how there was a complaint already thjs a.m. bot even 10am yet whwn my dog hasnt even been outajde yet....😐😕But other then that roon ia clean the facility is clean, the one time i have been down to get the breakfast that was very gd . all and all its a nice olace to stay u cant let 1 peraon define something ...
Stayed in October 2023
Reviewed: 21 October 2023
Claire
United KingdomIt was convenient
Stayed in October 2023
Reviewed: 19 October 2023
Phillip
United StatesThis is more a motel than a hotel. The room doors are off the parking lot. It is an old property that is being maintained and cleaned with minimum investment and effort. My wife and 17 yo son checked in around 10:30 at night after spending the day visiting our daughter and going to a UT game. On check in I had to pay a $100 cash deposit and then retrieve my deposit in the morning and wait 10 minutes while they went to check my room for damage or misbehavior. If I was 21, I’d get the deposit policy I guess, but I’m 49. Come on. It was a needless hassle. The room smelled like smoke and had linoleum floors that were mostly swept and mopped. The bathtub drain had rust around it. We had two towels for three people. The breakfast was sparse and we went somewhere else to eat. The booking said two queen beds but they were doubles. All little things but they add up. It was not terrible and served the purpose of an affordable room near campus for one night on a game weekend, but know what you are getting.
We chose this property due to price, availability of a one night stay and proximity to University of Tennessee campus after a football game.
Stayed in October 2023
Reviewed: 18 October 2023
Cecil
United StatesPaying a deposit for a non-smoking room and I don't even smoke. Other than that everything else was good.
The location
Stayed in October 2023
Reviewed: 24 August 2023
Special
United StatesThe breakfast there was nothing to choose from no variety of foods
They had smoking rooms and the pool
Stayed in August 2023
Reviewed: 17 August 2023
John
United StatesTv remote didnt work. 2nd Tv remote didnt work.
Good location Friendly staff
Stayed in July 2023
Reviewed: 19 July 2023
Foster
United StatesThe shower floor needed to be redone, no fan when taking a shower, and a few burnt spots on the comforter. Also the internet was very picky on what it would allow you to access.
The location to the interstate for additional travel the next morning.
Stayed in July 2023
Reviewed: 18 July 2023
Paul
United Statesbare basics. clean enough. nice staff
Stayed in June 2023
Reviewed: 29 June 2023
Fuentes
United StatesThe neighbors The noise
Stayed in June 2023
Reviewed: 1 May 2023
Lucinda
United StatesHousekeeping doesn't come around to empty trash or change out towels and washrags. Rooms could be a little cleaner.
Beds are comfortable
Stayed in April 2023
Reviewed: 3 April 2023
Richard
United StatesWe only spent one night and found TWO live roaches while we were there. That's completely unacceptable. The room (especially the bathing area) had the feel of something old they had tried to spruce up "on the cheap". It was also very loud. Overall, I was just really disappointed to spend that much for what we got.
The location was convenient. We appreciated having a fridge, microwave, and iron/ironing board.
Stayed in April 2023
Reviewed: 19 March 2023
Marti
United StatesAfter 2 days we still haven't gotten our deposit back and I know for a fact that we did zero damage. The last red roof we stayed at returned our deposit the next day. Do better.
Bathtubs as advertised!
Stayed in March 2023
Reviewed: 20 February 2023
Gary
United KingdomAdjoining door always makes me nervous. Gap between entrance door and frame. Ground floor room has no nets to shield from carpark. Could not turn off CC on tv. Wifi in and out and as an adult I object to being told what I can and cannot view across the internet. Walls very thin. Sketchy characters using the carpark when not guests.
Staff friendly, check in/out quick enough. Sizeable tub. Room also sizeable. Good size beds, comfortable enough.
Stayed in February 2023
Reviewed: 18 February 2023
Amber
United StatesI’ve yet to receive my deposit back.. that was supposed to just be held 24 hours.
Stayed in February 2023
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