2421 Metrocentre Boulevard, West Palm Beach, FL 33407, United States
#99 of 121 hotels in West Palm Beach
Guests' ChoiceBased on 680 hotel reviews
6.3Cleanliness
6.7
Comfort
6.7
Location
7.6
Facilities
6.5
Staff
7.6
Value for money
6.6
Free WiFi
7.3
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End of dialog contentReviewed: 9 April 2024
James
United StatesNo cleaning or service the entire weekend. No coffee refills. No nothing.
Close to where I needed to be
Stayed in February 2024
Reviewed: 28 March 2024
Radostina
United StatesRoom smelled funky. Trash in pool aria
Pool was heated
Stayed in March 2024
Reviewed: 26 March 2024
James
United StatesNo room service. No clean towels. No coffee restock.
Close to my father who I was visiting
Stayed in March 2024
Reviewed: 26 March 2024
Cherri
United StatesThe pillows were very flat, no additional pillows available. Carpet was stained and the paint was chipped on the bathroom door frame
The bed was comfortable.
Stayed in March 2024
Reviewed: 25 March 2024
June
United StatesNo ice available on my floor, no running water on one of the days of my stay, interior of building needs to be updated. Better lighting needed in bathroom. No AARP discount. No discount for the inconvenience of having no running water for 6 hours.
The lady who did the housekeeping was friendly and kept me supplied with fresh towels, toilet paper and additional coffee.
Stayed in March 2024
Reviewed: 5 February 2024
Suzanne
CanadaNo maid service at all for 3 night stay…. No coffee machine, no clean towels… no freezer in fridge
Ground floor
Stayed in February 2024
Reviewed: 2 February 2024
Wilson
United StatesBuilding is very old and run down. Not very well upkept. For the money I will definitely stay elsewhere next time
The staff there is very polite and professional
Stayed in February 2024
Reviewed: 1 February 2024
Daniel
United StatesWeird smell in the hall ways and bedrooms
great value for money, big comfortable beds
Stayed in January 2024
Reviewed: 28 January 2024
Gazza1166
United StatesNo real dining or lobby areas... repairs being done on vehicles in the parking lot... Seems like there was some stationary vehicles as well
Stayed in January 2024
Reviewed: 6 January 2024
Cary
United StatesFloors were not clean (coffee spills on tile). Bathroom door did not close easily (had to lift it to close it. Toilet ran much of the time (needs a new flapper).
Stayed in January 2024
Reviewed: 20 September 2023
Sarah
United StatesRooms were not as clean as they could be - we had some black splatter on our walls, in the cut of the property it smelled and became dirty maybe a little uneasy feeling a lady lurking outside in the corner. And the a/c had a loud rattle - I was too exhausted to concern myself any changes.
Very convenient and attentive staff ready in the middle of the night for my check in. Quick process. And easy check out.
Stayed in September 2023
Reviewed: 17 September 2023
Terrence
United StatesMy bathroom could have been cleaned better! The shower smelled a little urine and toilet had a poop smear on it. Good thing I brought my bleach spray.
Great location, many accessories inside room
Stayed in September 2023
Reviewed: 4 September 2023
Campbell
United StatesThe room kinda of smelled Luke cigarettes
Stayed in September 2023
Reviewed: 1 September 2023
Richard
United StatesMini-fridge and bathroom exhaust fan did not work. Slight musty smell. Saw a silverfish last morning there.
Location and comfy bed and good Wi-Fi
Stayed in August 2023
Reviewed: 3 August 2023
Wanda
United Statesokay
ok
Stayed in July 2023
Reviewed: 29 July 2023
Megill
United StatesOur first room had no electricity. Our second room was fairly clean. The section we were in was old and could definitely stand to be updated. The air conditioner was SO LOUD I barely slept. It is a No Smoking hotel IN the rooms but there is NOT a dedicated Smoking area so ppl were sitting on the ground outside their rooms or walking back and forth on the sidewalk Smoking and talking on their phones so you are still walking through the smoke coming in and out of your smoke free room. We were only there for one night for medical appts in the area...we will not be returning to this particular hotel if we need to stay in the area again.
The front desk was pleasant. The bed was firm and comfortable.
Stayed in July 2023
Reviewed: 27 July 2023
Mauricio
United StatesMarijuana smell all over despite being a smoke free place
Pet friendly and good value
Stayed in July 2023
Reviewed: 27 June 2023
Fran
United StatesSmall room not enough towels..
I live in West Palm Beach ..my house was being Tented for termites.. I paid 311.00. I was supposed to have a deluxe room with 2 double beds..instead it was a small room with a king bed.. I told the clerk when she handed me the key..I went to investigate..I was a bit angry. I was told they could not do anything if I gave more money I would get a BETTER room..to be honest I was pissed..also told that it was your fault..I will never ever do this again..... .
Stayed in June 2023
Reviewed: 24 June 2023
Michael
United StatesThe place was a dump, i.e. the phone jack was ripped out of the wall, broken fixtures, burned out lights in bathroom, moldy areas along walls. I took pictures…it was disgusting.
The staff was exceptional…they are the only reason I stayed
Stayed in June 2023
Reviewed: 25 May 2023
Aubrey
United StatesA little loud at times especially from the parking lot.
The property was adequate for a short stay.
Stayed in March 2023
Reviewed: 9 May 2023
Trisha
United StatesIt was dirty. It was a prostitute hub. It was super trashy the halls to the rooms smelled like urine.the bed was awful. I mopped the room and bleached the bathroom before we used it. It was disgusting.
I did not want to eat the breakfast because the facility was dirty
Stayed in May 2023
Reviewed: 15 April 2023
Jimmy
EcuadorAll good!
Chanel the young lady at front desk was awesome as all other reviews mentioned. So helpful and great
Stayed in April 2023
Reviewed: 14 April 2023
Oyola
United StatesNo breakfast, musty hallway and hairdryer did not work. Although no breakfast Cracker Barrel was right next to the hotel so a few steps away.
It was a great overnight stay for the price. Don't think I'd stay longer than overnight.
Stayed in April 2023
Reviewed: 1 April 2023
Nancy
United StatesPool could have been a little cleaner. Seemed liked it was not circulating much and was dead bugs floating on top. Looks like it did not get much use. We had a lot of extra space in our room and could have used more benches or chairs to set things on. Air conditioner was very noisy.
Breakfast place in walking distance. Lots of stores and restaurants nearby. Room was spacious.
Stayed in March 2023
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