2421 Metrocentre Boulevard, West Palm Beach, FL 33407, United States
#100 of 121 hotels in West Palm Beach
Guests' ChoiceBased on 675 hotel reviews
6.3Cleanliness
6.7
Comfort
6.7
Location
7.6
Facilities
6.4
Staff
7.6
Value for money
6.5
Free WiFi
7.3
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End of dialog contentReviewed: 3 June 2021
Stephan
United StatesA lot of drama with the people living at the hotel. Not good energy.
Gentleman at the front desk was very nice.
Stayed in May 2021
Reviewed: 1 June 2021
Curnell
United StatesMore mirrors new curtains and new color paint
Stayed in May 2021
Reviewed: 1 June 2021
April
United Statesthe beds were terrible
the staff the gentlemen on the night shift was very friendly and very accommodating to our needs/ concerns and only reason I would stay there again manager was also helpful when a problem came about
Stayed in May 2021
Reviewed: 1 June 2021
Seentia
United StatesThe room,service and smell
The location,everything was really close by
Stayed in May 2021
Reviewed: 17 April 2024
Tongula
United StatesNo breakfast
Quite
Stayed in April 2024
Reviewed: 8 April 2024
Brittany
United StatesWe got in a pool and didn't realize exactly how dirty it was until once in, my family and I came home with several ringworms on us due to the disinfected pool. It should be cleaned on a regular basis especially with travel time coming up(summer) no one wants to vacation and not be able to enjoy amenities to their full potential that is being offered to us. The rooms were dirty. Upon our arrival getting into the room, there was trash left behind the sink and under one of the beds. We stayed in room 113 if you all want to have a good look at that room, I can guarantee you the trash is still behind the sink and under the bed as well. Your tv channel guide sucks, it only played like 3 channels out of the 10 channels that were available. With the amount of money you guys do get in, due to your nightly rate prices being so low...you should be able to get better cable and better tvs to where guest can stream services from their own devices, you guys should be able to get your pool cleaned on a regular also, you guys should be able to do a lot more with the extra income other than just redoing your name/sign on the outside of the building.
Nothing went well at all, other than one of the staff was "trying" to give tours and recommendations for us to go too.
Stayed in April 2024
Reviewed: 29 March 2024
Ada
United StatesI was Not notified that there was not going to be water the next Morning from 6:00 am till 12:00 until I finished the check in! I was given a key when I opened the door there was a couple in the room! I had requested a ground floor and there were no rooms available, the atmosphere on the outside of the property was scary. People Drinking beer and hanging outside in the parking lot
The room was clean
Stayed in March 2024
Reviewed: 26 March 2024
Mario
United StatesNothing
Not clean nothing
Stayed in March 2024
Reviewed: 26 March 2024
Ephanndie
United StatesThe weird smoking smell while everywhere states “no smoking” (make it make sense). The smell also comes out of the AC or it was in my head because I would wake up every morning with a sore throat like I smoke 3 packs or something
It looks like a motel so this should give you an idea of what the interior looks like.
Stayed in March 2024
Reviewed: 25 March 2024
Aaron
United StatesThe place is extremely old , dirty with a strong smell of dirt and cigarettes, the toilet ran all night and the AC was load, not really cooling and seems as though it was going to give out at any moment oh and at 6am they turned water off to all the rooms and so no one could shower. This was the single worst hotel stay of my 60 year old life
This place is a dirty dump and should not be on booking. com
Stayed in March 2024
Reviewed: 13 March 2024
Sharanda
United StatesThe room, smell like someone smoked a pack of cigarettes seven minutes before I got the key to get in the room. also is my light mode inside your room I asked the front desk thing to put me in a different room, and she refused, which was very unprofessional
The bed was ok
Stayed in February 2024
Reviewed: 27 February 2024
Dove
United StatesGreat place
Stayed in February 2024
Reviewed: 26 February 2024
Roy
United StatesNothing at all
Nothing everything was terrible very terrible experience
Stayed in February 2024
Reviewed: 26 February 2024
Elizabethbyce
United StatesOlder hotel needs some repairs/updates but still a good hotel for the money
Clean and comfortable hotel alittle older hotel but they went out of their way to make it a great stay for us they heated the pool (by request) just so we could swim and enjoy our time there
Stayed in February 2024
Reviewed: 24 February 2024
Larry
United StatesThe staff was amazing and the rooms were also
Stayed in January 2024
Reviewed: 22 February 2024
Vanessa
United StatesIt was so nasty. The room was dirty. Stains everywhere. Dust on the walls, roof, and furniture. I felt like it was a motel 8 room.
Nothing
Stayed in January 2024
Reviewed: 17 February 2024
Oksana
United StatesClean, big, comfortable
It was very good for this price. Clean, big, comfortable.the only very strong smell of chemicals bothered .
Stayed in February 2024
Reviewed: 5 February 2024
Yolanda
United StatesNeeds to be cleaned. No cleaning is going on.
Stayed in February 2024
Reviewed: 5 February 2024
Yolanda
United StatesNeeds deep cleaning
Stayed in February 2024
Reviewed: 29 January 2024
Paweł
IrelandDirty, the carpet is not vacuumed and very dirty, the rooms look old. I was charged for a safe that I did not use and it was supposed to be checked by the staff whether the safe had been used because I was not sure whether I would use it.
Good location.
Stayed in January 2024
Reviewed: 29 January 2024
Walters
United StatesIts Red Roof Inn. We didn't expect much. It was clean and in a convenient location.
Stayed in November 2023
Reviewed: 16 January 2024
Ngozi
United StatesNothing
Very safe environment and I enjoyed their free morning coffee
Stayed in December 2023
Reviewed: 4 January 2024
Ivers
United StatesI like everything about it
Everybody is friendly and when u ask for stuff they give it to you
Stayed in December 2023
Reviewed: 26 December 2023
Freedman-osgood
United StatesThere were dogs next to my room. They should keep on separate floor..
Receptionist very cheerful and friendly.
Stayed in December 2023
Reviewed: 24 December 2023
Wallace
USAI got charged for the room. But was told I couldn't stay there. I'm out $115
Stayed in November 2023
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