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Reviews of Red Roof Inn PLUS+ West Palm Beach 3 stars

2421 Metrocentre Boulevard, West Palm Beach, FL 33407, United States

#100 of 121 hotels in West Palm Beach

Guests' Choice

Review score

Based on 675 hotel reviews

6.3

Score breakdown

  • Cleanliness

    6.7

  • Comfort

    6.7

  • Location

    7.6

  • Facilities

    6.4

  • Staff

    7.6

  • Value for money

    6.5

  • Free WiFi

    7.3

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Showing 76 – 100

  • Reviewed: 3 June 2021

    5.0
    Good for 1 night but after that, move on to something better.
    • Leisure trip
    • Solo traveller
    • Standard King Room Smoke Free
    • Stayed 1 night

    A lot of drama with the people living at the hotel. Not good energy.

    Gentleman at the front desk was very nice.

    Stayed in May 2021

  • Reviewed: 1 June 2021

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Standard King Room Smoke Free
    • Stayed 1 night
    • Submitted via mobile

    More mirrors new curtains and new color paint

    Stayed in May 2021

  • Reviewed: 1 June 2021

    7.0
    need to keep the rife raft out of hotel and location
    • Leisure trip
    • Family with young children
    • Deluxe Room with Two Double Beds Smoke Free
    • Stayed 4 nights

    the beds were terrible

    the staff the gentlemen on the night shift was very friendly and very accommodating to our needs/ concerns and only reason I would stay there again manager was also helpful when a problem came about

    Stayed in May 2021

  • Reviewed: 1 June 2021

    5.0
    Room smells like pee,doesn’t look clean,cockroaches in the bathroom,No cleaning service,carpet in the hallway looks real
    • Leisure trip
    • Couple
    • Deluxe Room with Two Double Beds Smoke Free
    • Stayed 3 nights
    • Submitted via mobile

    The room,service and smell

    The location,everything was really close by

    Stayed in May 2021

  • Reviewed: 17 April 2024

    10
    Good
    • Solo traveller
    • Standard King Room Smoke Free
    • Stayed 1 night
    • Submitted via mobile

    No breakfast

    Quite

    Stayed in April 2024

  • Reviewed: 8 April 2024

    1.0
    Pool was dirty, room was dirty with trash. Left vacation with ringworms due to disinfectant pool.
    • With a pet
    • Leisure trip
    • Family with young children
    • Deluxe Room with Two Double Beds Smoke Free
    • Stayed 2 nights

    We got in a pool and didn't realize exactly how dirty it was until once in, my family and I came home with several ringworms on us due to the disinfected pool. It should be cleaned on a regular basis especially with travel time coming up(summer) no one wants to vacation and not be able to enjoy amenities to their full potential that is being offered to us. The rooms were dirty. Upon our arrival getting into the room, there was trash left behind the sink and under one of the beds. We stayed in room 113 if you all want to have a good look at that room, I can guarantee you the trash is still behind the sink and under the bed as well. Your tv channel guide sucks, it only played like 3 channels out of the 10 channels that were available. With the amount of money you guys do get in, due to your nightly rate prices being so low...you should be able to get better cable and better tvs to where guest can stream services from their own devices, you guys should be able to get your pool cleaned on a regular also, you guys should be able to do a lot more with the extra income other than just redoing your name/sign on the outside of the building.

    Nothing went well at all, other than one of the staff was "trying" to give tours and recommendations for us to go too.

    Stayed in April 2024

  • Reviewed: 29 March 2024

    4.0
    Had no choice to leave since everything was book at the time of arrival at midnight
    • Leisure trip
    • Family with young children
    • Deluxe Room with Two Double Beds Smoke Free
    • Stayed 4 nights
    • Submitted via mobile

    I was Not notified that there was not going to be water the next Morning from 6:00 am till 12:00 until I finished the check in! I was given a key when I opened the door there was a couple in the room! I had requested a ground floor and there were no rooms available, the atmosphere on the outside of the property was scary. People Drinking beer and hanging outside in the parking lot

    The room was clean

    Stayed in March 2024

  • Reviewed: 26 March 2024

    2.0
    Very poor
    • Family with young children
    • Deluxe Room with Two Double Beds Smoke Free
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Not clean nothing

    Stayed in March 2024

  • Reviewed: 26 March 2024

    4.0
    It’s not it unless you need something somewhat cheap
    • Leisure trip
    • Couple
    • Standard King Room Smoke Free
    • Stayed 3 nights
    • Submitted via mobile

    The weird smoking smell while everywhere states “no smoking” (make it make sense). The smell also comes out of the AC or it was in my head because I would wake up every morning with a sore throat like I smoke 3 packs or something

    It looks like a motel so this should give you an idea of what the interior looks like.

    Stayed in March 2024

  • Reviewed: 25 March 2024

    1.0
    Freaking a nightmare
    • Leisure trip
    • Solo traveller
    • Deluxe Room with Two Double Beds Smoke Free
    • Stayed 1 night
    • Submitted via mobile

    The place is extremely old , dirty with a strong smell of dirt and cigarettes, the toilet ran all night and the AC was load, not really cooling and seems as though it was going to give out at any moment oh and at 6am they turned water off to all the rooms and so no one could shower. This was the single worst hotel stay of my 60 year old life

    This place is a dirty dump and should not be on booking. com

    Stayed in March 2024

  • Reviewed: 13 March 2024

    4.0
    Never ever will I stay here again
    • Leisure trip
    • Couple
    • Standard King Room Smoke Free
    • Stayed 1 night
    • Submitted via mobile

    The room, smell like someone smoked a pack of cigarettes seven minutes before I got the key to get in the room. also is my light mode inside your room I asked the front desk thing to put me in a different room, and she refused, which was very unprofessional

    The bed was ok

    Stayed in February 2024

  • Reviewed: 27 February 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior King Room Smoke Free
    • Stayed 2 nights
    • Submitted via mobile

    Great place

    Stayed in February 2024

  • Reviewed: 26 February 2024

    1.0
    Didn’t stay left the first night
    • Leisure trip
    • Solo traveller
    • Standard King Room Smoke Free
    • Stayed 3 nights
    • Submitted via mobile

    Nothing at all

    Nothing everything was terrible very terrible experience

    Stayed in February 2024

  • Reviewed: 26 February 2024

    8.0
    Pleasant stay
    • Leisure trip
    • Family with young children
    • Deluxe Room with Two Double Beds Smoke Free
    • Stayed 3 nights
    • Submitted via mobile

    Older hotel needs some repairs/updates but still a good hotel for the money

    Clean and comfortable hotel alittle older hotel but they went out of their way to make it a great stay for us they heated the pool (by request) just so we could swim and enjoy our time there

    Stayed in February 2024

  • Reviewed: 24 February 2024

    10
    Excellent for the price great area
    • Leisure trip
    • Couple
    • Deluxe Room with Two Double Beds Smoke Free
    • Stayed 2 nights
    • Submitted via mobile

    The staff was amazing and the rooms were also

    Stayed in January 2024

  • Reviewed: 22 February 2024

    1.0
    Do not recommend.
    • Leisure trip
    • Family with young children
    • Deluxe Room with Two Double Beds Smoke Free
    • Stayed 1 night
    • Submitted via mobile

    It was so nasty. The room was dirty. Stains everywhere. Dust on the walls, roof, and furniture. I felt like it was a motel 8 room.

    Nothing

    Stayed in January 2024

  • Reviewed: 17 February 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard King Room Smoke Free
    • Stayed 2 nights
    • Submitted via mobile

    Clean, big, comfortable

    It was very good for this price. Clean, big, comfortable.the only very strong smell of chemicals bothered .

    Stayed in February 2024

  • Reviewed: 5 February 2024

    3.0
    Poor
    • Couple
    • Standard King Room Smoke Free
    • Stayed 2 nights
    • Submitted via mobile

    Needs to be cleaned. No cleaning is going on.

    Stayed in February 2024

  • Reviewed: 5 February 2024

    3.0
    Poor
    • Couple
    • Standard King Room Smoke Free
    • Stayed 2 nights
    • Submitted via mobile

    Needs deep cleaning

    Stayed in February 2024

  • Reviewed: 29 January 2024

    1.0
    Won’t be back again.
    • Leisure trip
    • Family with young children
    • Deluxe Room with Two Double Beds Smoke Free
    • Stayed 5 nights
    • Submitted via mobile

    Dirty, the carpet is not vacuumed and very dirty, the rooms look old. I was charged for a safe that I did not use and it was supposed to be checked by the staff whether the safe had been used because I was not sure whether I would use it.

    Good location.

    Stayed in January 2024

  • Reviewed: 29 January 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior King Room Smoke Free
    • Stayed 1 night

    Its Red Roof Inn. We didn't expect much. It was clean and in a convenient location.

    Stayed in November 2023

  • Reviewed: 16 January 2024

    10
    Peaceful stay
    • Leisure trip
    • Solo traveller
    • Deluxe Room with Two Double Beds Smoke Free
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Very safe environment and I enjoyed their free morning coffee

    Stayed in December 2023

  • Reviewed: 4 January 2024

    10
    I’m still staying there now
    • Leisure trip
    • Couple
    • Standard King Room Smoke Free
    • Stayed 2 nights
    • Submitted via mobile

    I like everything about it

    Everybody is friendly and when u ask for stuff they give it to you

    Stayed in December 2023

  • Reviewed: 26 December 2023

    10
    Very accommodating.
    • With a pet
    • Leisure trip
    • Solo traveller
    • Deluxe Room with Two Double Beds Smoke Free
    • Stayed 3 nights
    • Submitted via mobile

    There were dogs next to my room. They should keep on separate floor..

    Receptionist very cheerful and friendly.

    Stayed in December 2023

  • Reviewed: 24 December 2023

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Premium King Room Smoke Free (Upgraded Bedding & Snack)
    • Stayed 1 night
    • Submitted via mobile

    I got charged for the room. But was told I couldn't stay there. I'm out $115

    Stayed in November 2023

Showing 76 – 100

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