11837 Lackland Road, Saint Louis, MO 63146, United States
#75 of 79 hotels in Saint Louis
Guests' ChoiceBased on 791 hotel reviews
4.4Cleanliness
5.3
Comfort
5.3
Location
6.2
Facilities
5.0
Staff
6.1
Value for money
5.4
Free WiFi
5.7
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End of dialog contentReviewed: 8 April 2024
Kimberly
United StatesWhere do I start. The non smoking room wasn’t non smoking. There was a literal marijuana roach in our floor when we walked in the room. Dirty towels still in our bath tub. Fixtures broken and halfway hanging off the wall. Smoke alarm batteries were dying and beeped all night.
It was right next to a gas station
Stayed in April 2024
Reviewed: 7 April 2024
Jamie
United StatesBed wasn’t comfortable. Could hear other guests. Could hear the elevator chime. TV wasn’t hooked up. Shower head in the bathroom did not work correctly.
Location
Stayed in April 2024
Reviewed: 4 April 2024
James
United StatesThe smell of the room! Says that smoking is a $200 cleaning bill but our room smelled horrible . There was shi. In the bathroom door. The room was big but the bathroom was gross and small. The bed was soft but lumpy.
The price
Stayed in March 2024
Reviewed: 5 November 2023
Jeff
United StatesThe smell
Stayed in November 2023
Reviewed: 31 October 2023
Paul
United StatesDisappointed with having to put a deposit down and not getting anything back.
Things were OK. Clerk was somewhat hepful.
Stayed in October 2023
Reviewed: 25 September 2023
Brookie
United StatesI ended up with bed bites that showed up that next day traveling home in the evening.. 16 bites. I'm not happy. I enjoyed my stay but glad my dog and niece didn't get bit.. Please replace bed sheets and blanket often to avoid this from happening to someone!!!
I love location and quiet area
Stayed in September 2023
Reviewed: 16 August 2023
Mark
United StatesShampoo bottle, only one and was half used. When I arrived, there were three police cars talking to one person about having an extra dog. The hotel didn't address this with me at all.
Floor needed to be swept, parking lot was dirty, two dirty towels
Stayed in August 2023
Reviewed: 1 August 2023
Andrea
United StatesThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 6 July 2023
Lynsey
United StatesThe staff could have been more friendly.
I like the cleanliness of the second room we were given. The TV didn't work in the first one.
Stayed in July 2023
Reviewed: 6 June 2023
Michael
United StatesTerrible. The grounds had trash lying around. The rooms sheets and blanket were soiled and had to be replaced before we could sleep on them. The toilet continued to run and it took 3 calls to front desk and 2 hours to fix. There was NO breakfast of any kind offered. Just some very weak nasty coffee. Will not be staying in a Red Roof Inn again.
Stayed in June 2023
Reviewed: 3 April 2023
Sandy
United StatesI didn't do any damage to the room But they didn't refund my damage deposit.
I love the rooms. They were clean and had everything I needed including a workstation desk.
Stayed in April 2023
Reviewed: 23 February 2023
Kristy
United StatesIt wouldn't take much to mop up the floor, or touch up the paint, and holes in the wall.
The location was good. Because of the filthy room, I didn't trust eating breakfast, or even drinking the coffee.
Stayed in February 2023
Reviewed: 16 January 2023
Adriane
USAEVERYTHING ELSE,, I SENT YOU THE LAST EMAIL ON HOW I FELT
ONLY THING WAS THE BED AND TV
Stayed in January 2023
Reviewed: 2 December 2022
Ivan
United States🙂
🙂
Stayed in December 2022
Reviewed: 28 October 2022
Howard
United StatesCleaness do not look like pictures at all
Bed
Stayed in October 2022
Reviewed: 24 September 2022
Corey
United StatesRooms were beat up and just didn't feel clean.
Location was good next to I the highway and restaurants.
Stayed in September 2022
Reviewed: 12 September 2022
Charan
United StatesAs I mentioned above there are few things that has to be fixed. I totally felt unsafe.
I don’t had the breakfast but. The room which was all allotted to me was bad. The room needs some plumbing and electric wire maintenance.
Stayed in September 2022
Reviewed: 6 September 2022
Aleah
United StatesIt’s what u would expect for a red roof
Stayed in July 2022
Reviewed: 6 September 2022
Vigo
United StatesRoom was not 100% clean and smelled like cigarettes the entire stay. Personally had to buy cleaning products to minimize the odor. Bathroom ceiling had mold.
Location was fairly 15 minutes away from everything. Downtown St Louis and the airport
Stayed in September 2022
Reviewed: 5 September 2022
Donna
United StatesThis place looks like it started an upgrade but stopped just as they were getting started.
Stayed in September 2022
Reviewed: 29 August 2022
Kaboo
United Stateseasy to find
Stayed in August 2022
Reviewed: 28 August 2022
Lori
United StatesThe front desk guy was rude and the room was not worth $160. No coffee pots in the rooms no refrigerator.beds are hard and thin pillows.
The floors
Stayed in August 2022
Reviewed: 24 August 2022
Joey
United StatesAsked a host if they would make more coffee in the evening and he told us no, it was just him that wasn't very friendly!
Stayed in August 2022
Reviewed: 23 August 2022
Summers
United StatesRocks were on the parking lot
Location was good
Stayed in August 2022
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