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  5. Reviews of Regal Inn Coffeyville

Reviews of Regal Inn Coffeyville 2 stars

1215 East 3rd Street, Coffeyville, KS 67337, United States

#5 of 5 hotels in Coffeyville

Guests' Choice

Review score

Based on 73 hotel reviews

6.1

Score breakdown

  • Cleanliness

    6.7

  • Comfort

    6.9

  • Location

    7.4

  • Facilities

    6.5

  • Staff

    7.2

  • Value for money

    6.9

  • Free WiFi

    9.2

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Showing 1 – 25

  • Reviewed: 2 May 2024

    7.0
    Great room for the money
    • Business trip
    • Group
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    For the money it was worth it. It’s an older hotel but again it was cheap and fairly clean.

    Stayed in April 2024

  • Reviewed: 11 March 2024

    5.0
    Bed very saggy and outside was noisy and nasty.
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night

    very very noisy. people slamming doors and standing out side smoking and talking half the night.

    location

    Stayed in March 2024

  • Reviewed: 5 March 2024

    7.0
    You get what you pay for.
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    After booking/paying online, was stopped by "manager", that my payment didn't go through. Checked my bank account, money had been withdrawal. Was told I had to call booking.com to see what the problem was. Was told by the "manager", I could cancel thru booking.com, pay cash, and all would be good. Had NO option to cancel, and waited on hold for 10 minutes to speak to customer service. MIRACULOUSLY, as soon as I started talking to an agent, my payment went thru. And I was told by the "manager" that everything was good now. I feel he was trying to get paid twice, since I was a female.

    Decent location, decent price. Definitely a get what you pay for hotel. Hotel is very dated, but for a last minute booking, it did what we needed it to do. Gave us a place to sleep.

    Stayed in March 2024

  • Reviewed: 22 February 2024

    7.0
    Good location, friendly staff, comfy bed!
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    We didn’t have a key to our room, which wasn’t the end of the world but could’ve been bad!

    It was very clean. The bed was very comfortable and the staff was very helpful and friendly!

    Stayed in February 2024

  • Reviewed: 8 May 2023

    5.0
    Not so great stay
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Smoking
    • Stayed 1 night
    • Submitted via mobile

    The beds, the noise, the terrible lights shinning through my curtains making it difficult to sleep.

    The price

    Stayed in May 2023

  • Reviewed: 4 May 2023

    5.0
    I enjoyed the stay when I needed it for personal reasons
    • Leisure trip
    • Group
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    It was ok only if it provided a coffee machine or a Free food in the morning

    The quiet ness

    Stayed in May 2023

  • Reviewed: 30 October 2022

    7.0
    Good stay for the price
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    No breakfast but not a big deal, mcdonalds was right down the road

    The room was a lot bigger than expected and had two refrigeraters.

    Stayed in October 2022

  • Reviewed: 11 October 2022

    5.0
    Passable
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    We are handicapped & I requested a first floor room & Booking.com was assured I could be accommodated but at check in the only room available was on the 2nd floor.

    The room was clean & comfortable.

    Stayed in October 2022

  • Reviewed: 29 July 2022

    7.0
    Relaxing
    • Leisure trip
    • Couple
    • Queen Room - Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Nice and quiet

    Stayed in July 2022

  • Reviewed: 4 April 2022

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Burn holes in comforter, stained towel, no top sheet in bed

    Very friendly staff. Comfortable bed

    Stayed in April 2022

  • Reviewed: 25 September 2021

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The phone wasnt plugged in

    Cost

    Stayed in August 2021

  • Reviewed: 13 August 2021

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Yes

    Stayed in August 2021

  • Reviewed: 28 February 2024

    9.0
    Our over all stay was good,we would stay again
    • Leisure trip
    • Couple
    • Queen Room - Smoking
    • Stayed 1 night
    • Submitted via mobile

    We was happy with the stay

    It was good place to stay,price was right for the type of stay we didn't spend a lot of time there do to we was just traveling through and it was just a over night stay like we got there at 11 pm and got up and showed and rolled out around 8am.

    Stayed in February 2024

  • Reviewed: 26 December 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Smoking
    • Stayed 1 night
    • Submitted via mobile

    Love the big bath tub it was awesome deep bath tub. The rooms were pretty good size

    Stayed in December 2023

  • Reviewed: 18 December 2023

    3.0
    Bed and room was nice. The bathroom had garbage from previous stay.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Bathroom smelled like smoke. It was a smoke fee room.

    The room we had garbage from the last tenant in the restroom.

    Stayed in December 2023

  • Reviewed: 31 October 2023

    4.0
    Worked in a pinch. Wouldn't recommend.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The door was especially difficult to unlock. The room had not been properly cleaned. Dirty towels, a slept in bed. Squished bugs on the floor. It was a really late check in and I was exhausted so I just didn't use the shower and my son and I shared the cleaner looking bed. I took pictures upon entering. It wasn't filthy but housekeeping clearly missed the room. Trash towels and bed changeover.

    The location is good. Right off the highway but quiet. Even though you could see work trucks and a lot of guys were staying. I needed something unexpectedly and affordable and it was cheapest in town. The check in staff were friendly. The young woman did not speak much English at all but a spouse or relative came out to check me in since she looked unsure about the online reservation.

    Stayed in October 2023

  • Reviewed: 20 October 2023

    1.0
    They have cockroaches!!
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The sheets were dirty and there were cockroaches EVERYWHERE!

    Nothing!

    Stayed in October 2023

  • Reviewed: 23 September 2023

    1.0
    Do not book
    • Business trip
    • Solo traveller
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I booked online and when I went to the hotel to check in, no one could find my reservation and they told me I needed to pay for a new one when I already paid online. Contacted Booking and they sent a “request” to the property to refund my money since I literally could not check in, and it still hasn’t been refunded. No one at the hotel could communicate with me because they didn’t speak English. So I paid ~$70 for an absolute waste of time and no room. Absolutely would not recommend. No customer service here at all.

    Stayed in September 2023

  • Reviewed: 10 August 2023

    1.0
    I would not stay there again. I wish I would have taken pictures.
    • Leisure trip
    • Solo traveller
    • Queen Room - Non-Smoking
    • Stayed 1 night

    The man in the office was nice and the location was good.

    The Regal needs updated. The shower curtain and tub had mold. There were bugs around the bed. I pulled the sheets down and they had black hair. I am sure they were not changed. When I pulled the blanket back I found a dead beetle on the blanket. The man was friendly the lady did not speak much.

    Stayed in August 2023

  • Reviewed: 23 July 2023

    1.0
    Very poor
    • Business trip
    • Family with young children
    • Queen Room - Smoking
    • Stayed 1 night
    • Submitted via mobile

    I am disabled and I was given a second floor room far from the front desk. I had reserved through booking.com and when I arrived the last asked to see my card and charged me an extra 68 dollars for the room. I paid and reserved it with booking.com and then the front desk charged me again? I have it in my bank statement. I couldn't take a shower because the head of the shower was broken. There were cockroaches everywhere. I should have spent 20 more and gone elsewhere.

    Nothing, at all.

    Stayed in July 2023

  • Reviewed: 30 June 2023

    3.0
    It wasn’t comfortable
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Air conditioning didn’t work shower didn’t work toilet paper holder fell off the wall

    Stayed in June 2023

  • Reviewed: 10 June 2023

    1.0
    wouldn't do it twice, the clerk was nice, property owner or manager wasn't willing to help resolve
    • Business trip
    • Solo traveller
    • Double Room with Two Double Beds - Smoking
    • Stayed 1 night

    everything

    nothing

    Stayed in June 2023

  • Reviewed: 20 May 2023

    3.0
    Don't stop... keep going west to the next hotel
    • Family with young children
    • Queen Room - Smoking
    • Stayed 1 night
    • Submitted via mobile

    The fact that I should have spent the extra money for a Major Chain that policed the property and kept the drunkin and stoned weirdos away so I could get some decent sleep. The room looked like someone had been murdered in it and needs some SERIOUS upgrades. But you get what you pay for. I'll never stay there again.

    That it was an overpriced Major Chain.

    Stayed in April 2023

  • Reviewed: 4 May 2023

    2.0
    Very poor
    • Leisure trip
    • Couple
    • Queen Room - Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The room was not clean and there was no breakfast no coffee not anything the front desk is very rude

    Stayed in May 2023

Showing 1 – 25

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