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Reviews of Regency Towers 3 stars

5801 Thomas Drive, Panama City Beach, FL, United States

#752 of 811 hotels in Panama City Beach

Guests' Choice

Review score

Based on 42 hotel reviews

5.6

Score breakdown

  • Cleanliness

    6.0

  • Comfort

    5.8

  • Location

    8.2

  • Facilities

    6.6

  • Staff

    6.5

  • Value for money

    6.0

  • Free WiFi

    5.8

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Showing 1 – 25

  • Reviewed: 31 May 2021

    6.0
    Room 410
    • Leisure trip
    • People with friends
    • Two-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    I had a few things that was broken that was never fixed. I mentioned it to the owner when we got there but I got no response. But besides that it was a great stay.

    Love the beachfront and the two pools.

    Stayed in May 2021

  • Reviewed: 29 April 2024

    2.0
    Sucked the whole experience !!
    • Business trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Everything

    Never was told about breakfast.. had no cable TV all weekend.. A/C quit working..not a good experience and I will tell everyone I can not to stay there.. I was told someone will come and look at the TV to see if there was a problem and no showed up !! Not Happy At All with this !!

    Stayed in April 2024

  • Reviewed: 21 June 2023

    1.0
    Very poor
    • Business trip
    • Couple
    • Three-Bedroom Apartment
    • Stayed 2 nights

    I have a detailed summary of the room on your checklist I received for that room.

    Stayed in May 2023

  • Reviewed: 19 June 2023

    1.0
    He'll towers
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 5 nights
    • Submitted via mobile

    Everything elce

    The view

    Stayed in June 2023

  • Reviewed: 16 June 2023

    1.0
    Hello tower is what my children call it
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    The flooded room,the ac condenser broke blamed us,then refused a new room with 2 handy cap elderly people. We had to find our own accommodations while being 9 hours away from home,after reporting the water,2 people slipped and fell still we were in water,as well as moldy ceiling,moldy beds, mold everywhere.

    The view

    Stayed in June 2023

  • Reviewed: 30 May 2023

    4.0
    I would not recommend to stay at this location in the unit i was assigned
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 3 nights

    Spent a lot of money from a room that was sub par. Bed was very uncomfortable. A/C unit did not work well. Dryer had to run 4 cycle before clothes would dry. Tiles Broken in bathroom, mold in bathroom. Unit needs to be updated. Sliding door out of living room needs to be repaired. I WOULD NOT RENT THIS AGAIN. Staff was smoking (Cigarettes and Marijuana) right beside the pool area near a no smoking signs. This happen mainly at night but did happen some in during the day.

    Location was ok. Staff was very friendly.

    Stayed in May 2023

  • Reviewed: 18 April 2023

    4.0
    Unit 410 is old & floors dirty, but not representative of Regency Towers facilities
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    The property is good (pools, beach access, close to lots of restaurants & sights) One of the PCBeach originals! Pretty well kept for the age of the facility.

    The facility of Regency Towers is great. The unit 410 was extremely outdated! The beds had clean linens on very firm mattresses. BUT there was sand on the furniture. The floors were so dirty our feet turned black when we walked across from kitchen to living room. older bathrooms were functional. Sticky counters & table changed our plans to have our Grandchildren join us. we only had 2 nights to stay so I didn’t push for another room. I have requested a refund of the cleaning fee to be included with the damage deposit. I will never book into unit 410 again!!

    Stayed in April 2023

  • Reviewed: 4 April 2023

    10
    amazing will be back next year!
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 5 nights
    • Submitted via mobile

    nothing

    friendly clean

    Stayed in March 2023

  • Reviewed: 16 February 2023

    4.0
    Unit had multiple issues, and the contact people are not very nice.
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 6 nights

    Mold in the coffee pot, dirty undies were found under the bed, the fridge did not work, and the freezer did not freeze but was cold. We lost all the food we had bought, and the milk went sour. It took two days to heat the building to 68. The first night was 52 degrees. Water leaked all over, and I never found out why. I came back to find a dead mouse in the middle of the floor. No one bothered to get back to us about compensation or extra stay for the inconvenience.

    I liked it was by the ocean and the size of the unit. Being able to walk on the beach was a bonus. The maintenance worker was really good and polite.

    Stayed in January 2023

  • Reviewed: 24 July 2022

    8.0
    not bad for a large room for a couple of nights
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    the room was a little dirty and outdated. as was the facilities

    love the location

    Stayed in July 2022

  • Reviewed: 24 June 2022

    3.0
    No good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Building too old

    None

    Stayed in June 2022

  • Reviewed: 13 March 2022

    8.0
    we had a great time, everything was better then we expected.
    • Leisure trip
    • People with friends
    • Two-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    the outlets on the walls were extremely loose

    it was close to the beach

    Stayed in March 2022

  • Reviewed: 28 February 2022

    1.0
    Worst place to book through.
    • Leisure trip
    • People with friends
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Almost everything. Booking.coms staff was horrible. No one seemed to know what was going on and hung up on me way to many times. The room was not in good condition what so ever. The sliding doors barely worked. There was something smeared on a wall. One of the beds were broke. The water stopped working for most of a day. Horrible horrible experience.

    The ocean view

    Stayed in February 2022

  • Reviewed: 8 February 2022

    1.0
    We were disappointed with the room but the beach was lovely.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 3 nights

    Very outdated decor, from the 80's, and hard mattresses. Rotten trim in the bathroom, cabinet at the sink in the kitchen falling down. The front door frame was falling apart. The batteries in all the remotes were dead. The blinds are from the 80's and people can see right in the front room. There was mold in the shower, and hairs on the tile. The shower curtain drags along the bottom of the tub, so gross and unsanitary. The dishwasher did not work.

    The heated pool was nice and clean. The property staff was nice. It has good access to the beach. The overall property is decent but this unit's owners have not updated in decades. Thankfully, the property has a security gate because the strength of the unit's door was questionable.

    Stayed in February 2022

  • Reviewed: 2 January 2022

    1.0
    Very poor
    • Business trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    The room was dirty and spells bad.

    Just the pool. The room 410 door strip came off and we had no why off security the room so we had to put one of the chairs behind the door until the next morning and spoke to someone around 8:00 the next morning for them to say that someone was coming to fix the problem and didn't come until around 2:00 me and my family New Year was ruined 😑.

    Stayed in January 2022

  • Reviewed: 29 November 2021

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Condo was dirty. You can tell it is half done. Out of date and could use a update. Walls are very nasty and beds are hard as a rock.

    I love this place but room 410 is a never for me again

    Stayed in November 2021

  • Reviewed: 26 October 2021

    3.0
    I’m not sure what they do with the cleaning fee that you’re charged with.
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    too much to list

    location

    Stayed in August 2021

  • Reviewed: 2 August 2021

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    We absolutely hated our room, everything was out dated broken or didn’t work.

    I loved the placement of the condo and the prices .

    Stayed in August 2021

  • Reviewed: 26 July 2021

    1.0
    I am horrified at how moldy this place was! I come to Panama every year and never ever have I ever seen so much mold in
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    The location was the only thing I liked the rest of the porpoerty was terrible!

    The location

    Stayed in July 2021

  • Reviewed: 20 July 2021

    2.0
    Don’t expect too much!
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Had things planned when we came to stay, but wasn’t able to get into our room until almost 6:30-7pm when it said you can check in at 4pm. I understand if it was maybe at the most an hour longer but two and half maybe three hours! Not pleased. Room was falling apart, TVs didn’t work, lights didn’t work, Windows didn’t lock that were right by the hallway with people walking by. Didn’t feel safe and secure to have my children stay in that room. Door couldn’t be shut far enough for the door to properly close right. It was a disaster!

    We looked to location, out back it has two pools and a private entrance to the beach.

    Stayed in July 2021

  • Reviewed: 2 July 2021

    1.0
    UNIT 410. **DO NOT STAY!! RUN NOW! **Even If this is the last available unit in the gulf coast! This unit is a FILTHY UN
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    UNIT 410. DO NOT STAY!! The front door frame is broken and the door might open 1 of every 15 attempts. The balcony door handle was broken and just hanging by a loose screw , hard to open and close. The balcony had broken and many loose bars that our 9yr old son was able to fit through! There were holes in doors and walls. The dryer is a huge fire hazard as the vent seems to be broken or clogged. Pieces of the popcorn ceiling falls throughout the day. The drain hose under the sink that is for the dishwasher is broken and leaking under the sink. They’ve covered it with placemats to “temporarily” soak up dripping water, but they are gross and molding. There’s mold in the washer and dryer, the bathrooms, the kitchen, on the ceilings , around the vents and some floors. The microwave door handle was broken and super glued, multiple cabinets with broken handles, furniture was broken and had rips in the cushions. The refrigerator has broken drawers and shelves, the ice maker is missing from the freezer. Even with all of the broken things, there is still tons of dirt, dust, filth all over everything. As if the unit hasn’t been cleaned in months. Parking is also a nightmare in the evening. I wish we had the opportunity to post more pictures.

    The ONLY good thing about this place is the view and it being on the 4th floor. And that is saying a lot. I wouldn’t want to be any higher as you have to wait forever for the only 3 elevators on the property for hundreds on units.

    Stayed in July 2021

  • Reviewed: 29 June 2021

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    The elevator was not working

    The location was good

    Stayed in June 2021

  • Reviewed: 25 June 2021

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    The room was completely filthy. Mold everywhere on ceilings and shower curtains. Extremely humid from the doors not sealing. Holes in the walls, front door and sliding glass door broken. Drier didnt work properly. Walls were constantly wet even with aor set on 70. Beds were extremely uncomfortable. We had to get maintenance and housekeeping to come clean and fix things. The check in staff was rude.

    Pools and proximity to beach was extremely. Front gate staff was amazing.

    Stayed in June 2021

  • Reviewed: 19 June 2021

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 5 nights
    • Submitted via mobile

    The room was not clean, microwave handle was broken, the door handle on the sliding door for the balcony was messed up, it was barely hanging on the door. There are other things that need to be fixed, but too many to list. Since it was booked through a third party, staff said I need to go through the third party to complain. I did not contact the third party since it would take time from my family. Room is outdated. There are only 3 elevators to service 14 floors, we spent a lot of time waiting for an elevators, and with little kids the stairs were not an option. I have never left a bad review at any place that I have stayed but I was not pleased with place. This place is over priced. I will never stay here again.

    The location is the best part.

    Stayed in June 2021

Showing 1 – 25

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