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Reviews of Relax Inn Altoona 2 stars

2752 East Pleasant Valley Blvd., Altoona, PA 16601, United States

#15 of 15 hotels in Altoona

Guests' Choice

Review score

Based on 84 hotel reviews

5.7

Score breakdown

  • Cleanliness

    6.4

  • Comfort

    6.4

  • Location

    7.5

  • Facilities

    6.1

  • Staff

    7.4

  • Value for money

    6.8

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 13 November 2023

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • King Suite with Spa Bath
    • Stayed 1 night
    • Submitted via mobile

    Windows covered with non working blinds right next to the hot tub. No working heat in the room, towels were stiff and hard and too small. Bed made my back so sore I could barely walk the next day

    Stayed in November 2023

  • Reviewed: 13 September 2023

    5.0
    Older property: some maintenance completed but more is needed. Friendly staff. Clean room
    • Leisure trip
    • Couple
    • Comfort Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    Needed upgrading.

    Stayed in September 2023

  • Reviewed: 3 August 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    It’s a motel I front the great green wall

    Stayed in July 2023

  • Reviewed: 31 May 2023

    7.0
    It was good for a one night stay.
    • Leisure trip
    • Solo traveller
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night

    Little loud above my room, even though it was only one story with dormers above. So was a little confused where the noise was coming from. Though it did quiet down around 11 pm.

    Clean room, comfy bed. Easy to get to.

    Stayed in May 2023

  • Reviewed: 9 April 2023

    5.0
    Passable
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 4 nights
    • Submitted via mobile

    I didn't like I was out in a smoking room when I booked a non smoking. And I also got a queen bed instead of a king like I booked

    I liked the rates. The bed was comfortable, the fridge worked great and the staff was friendly.

    Stayed in April 2023

  • Reviewed: 6 September 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 3 nights
    • Submitted via mobile

    Really the only thing that was upsetting was the card key to get in the room. Very Very hard to get it to work. Lost 2 points just for that.

    I really liked the location and the easy way to check in. It was pretty clean and the air conditioning worked well. And the water pressure in the shower was great. The refrigerator worked good too.

    Stayed in September 2022

  • Reviewed: 23 August 2021

    5.0
    Passable
    • Leisure trip
    • Couple
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Refrigerator in room 110 is broken, air filter in AC is clogged. Bugs on window sill and curtain.

    Stayed in August 2021

  • Reviewed: 11 August 2021

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 3 nights
    • Submitted via mobile

    Next time I will pay a little more for cleanliness.

    Close to what we were attending.

    Stayed in August 2021

  • Reviewed: 29 May 2021

    7.0
    Exactly what I needed, a decent bed to sleep in for cheap.
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    There was possible water damage in my room on the ceiling

    Location was fine, easy to get in and out of and about 5-10 out from Altoona.

    Stayed in May 2021

  • Reviewed: 5 May 2024

    1.0
    Very poor
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Stained sheets, grimey walls and carpet, got a smoking room which I definitely did not book on purpose (non-specified in booking I guess but eww...) The whole place is super run down. Never again.

    Good location near Altoona

    Stayed in May 2024

  • Reviewed: 12 November 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    We really appreciated the heater, the bed was comfortable and the room was clean. The location was good and there was a nice view of the mountains.

    Stayed in November 2023

  • Reviewed: 3 October 2023

    2.0
    great value but never again
    • Leisure trip
    • Couple
    • Comfort Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    This place was hands down the worst place I've ever stayed at. I slept with my clothes on and didn't even use the shower. but I needed a place to sleep after the White out so this was my old option. the value was great but the place was just gross.

    it was a great location for the Penn state football game. not to far from the highway or a gas station.

    Stayed in September 2023

  • Reviewed: 25 September 2023

    2.0
    very very disappointing
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Facilities were disgusting. we didn’t even attempt to take a shower in the filthy bathroom. we only stayed for a few hours.

    honestly we did not enjoy this place at all

    Stayed in September 2023

  • Reviewed: 12 September 2023

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Very outdated. Internet went out alot

    Nothing

    Stayed in September 2023

  • Reviewed: 17 August 2023

    3.0
    I really hate leaving bad Overall I don’t think we would stay here again. It needs a over haul!
    • Leisure trip
    • Family with young children
    • Comfort Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    We had to be moved 3 times. The first room offered was a smoking room and it smelled like a bar. We had our children and my booking said non smoking. Went in they gave me a new key walked right over the second room as soon as I opened the door it smelled like a wet dog/ mildew… so walked right back and they gave us 1 more key and said that would be the last room available. Walked in no smell, looked clean and decent enough to not head back home the 3 hours we drove ,so we stayed. It also said there was a restaurant or bar which was not open and apparently has been closed since Covid. Didn’t bother us much since we wouldn’t be using those facilities anyway.

    Staff was very nice and accommodating ( as much as they could be) . Location was great only several minutes away from the amusement park we were visiting.

    Stayed in August 2023

  • Reviewed: 2 July 2023

    4.0
    The staff was nice, property needs renovations.
    • Leisure trip
    • Family with young children
    • Comfort Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    Didn't like it for above reasons

    The location was good. However the property is too old and needs improvement. The bathroom door was not work, we are unable to close it properly. The carpeting needs to be changed. The breakfast was minimal. No cereals, eggs.etc.

    Stayed in July 2023

  • Reviewed: 27 June 2023

    1.0
    Worst ever. You should be ashamed to have them on your list. If I do not get a full refund I will never use booking.com
    • Leisure trip
    • Couple
    • Standard Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Dirty . Bugs or ants in the bed. Lights did not work. Mattress was about 3 inches thick and it sat on hard springs. Comparable to a prison bed. Cigarette or drug burn holes in toilet seat.appearance of possible drug activities in adjacent rooms. Mattresses stacked outside. It appeared like they were discarding them.front door was locked and you had to ring doorbell numerous times to get staff help. Worst motel I ever saw and price was the same as the comfort suites which we relocated too and comfort suites was like a dream stay.

    Nothing. It was horrible. We departed and went to comfort suites as soon as we saw the room

    Stayed in June 2023

  • Reviewed: 18 April 2023

    2.0
    For the amount of money spent was very disappointed
    • Leisure trip
    • Couple
    • Classic Quadruple Room
    • Stayed 1 night

    Room had limited lighting. Towels felt like sand paper, must of been 10 yrs old. No refrigerator.

    Location was just fine.

    Stayed in April 2023

  • Reviewed: 20 March 2023

    1.0
    Very poor
    • Leisure trip
    • Couple
    • Suite with Whirlpool
    • Stayed 1 night
    • Submitted via mobile

    The room was totally disgusting! We only lasted one hour there due to the disgusting things in that room.

    Nothing. Only made it in that room for an hour!

    Stayed in March 2023

  • Reviewed: 28 September 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Convenient and at a low fair rate.

    Stayed in September 2022

  • Reviewed: 9 September 2022

    4.0
    Un kept rooms
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Rooms had to be changed 3 times First room smelled of urine .Second room one side of window was boarded up with wood and you can put ya hand in and touch the screen in the room. Third room smelled like mildew but I was able to disinfect the foom and get rid of the smell after we were out of the room for 6 hrs.Will not be back

    Location

    Stayed in September 2022

  • Reviewed: 22 August 2022

    10
    very nice love the spa tub
    • Leisure trip
    • Couple
    • King Suite with Spa Bath
    • Stayed 2 nights
    • Submitted via mobile

    there was a couple spiders in the bathroom but went and said something and they gave us spray and it’s also in the woods so it’s expected

    it was easy access and had meany places close and the and the water park and the view was nice staff very nice

    Stayed in August 2022

  • Reviewed: 21 August 2022

    1.0
    Horrible stay. We paid for two nights and only stayed one.
    • Leisure trip
    • Family with young children
    • Classic Quadruple Room
    • Stayed 2 nights
    • Submitted via mobile

    The pubic hair that someone shaved on to the toilet and sink. The smell was horrible. There was leftover food in the trash.

    Sorry. This was the worst room I have ever seen.

    Stayed in August 2022

  • Reviewed: 20 August 2022

    1.0
    worst service not fit for my dogs management very unfriendly very unclean
    • Leisure trip
    • Family with young children
    • Comfort Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    not clean towels stiff as boards food in the freezer and fridge smelled like mold. very unsafe environment around fur having small children first time ever felt like my room would be broke into did not bring a Turing out of the car

    absolutely nothing. was not what was advertised online. smoke free room full of smoke. left and went to get freshener to spray in the room and finally hit the smell out after a while can of centrex used

    Stayed in August 2022

Showing 1 – 25

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