One Hartsfield Centre Parkway, Atlanta, GA 30354, United States
#104 of 262 hotels in Atlanta
Guests' ChoiceBased on 1304 hotel reviews
8.2Cleanliness
8.8
Comfort
8.8
Location
8.8
Facilities
8.4
Staff
8.7
Value for money
7.7
Free WiFi
10.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 30 May 2024
Carlo
United KingdomLovely, clean and very comfortable.
Stayed in May 2024
Reviewed: 29 May 2024
De
NetherlandsNearby the airport
Stayed in April 2024
Reviewed: 28 May 2024
Ann
United StatesEveryone was exceptionally friendly & helpful.
Stayed in May 2024
Reviewed: 17 May 2024
Latoya
United StatesHaving to pay for parking whether valet or using their parking lot
My overall stay and accommodations. Also enjoyed staying on the runway side of the hotel and watching the planes take off and land.
Stayed in May 2024
Reviewed: 15 May 2024
Heather
United StatesEasy enough to take a shuttle to the hotel and airport - every 20min. Room was big and clean.
Stayed in April 2024
Reviewed: 10 May 2024
Lynne
United StatesA little dated but overall a nice stay
The staff were all so very nice and helpful and it was very cool watching planes on the runway from our room
Stayed in May 2024
Reviewed: 1 May 2024
Alfredo
MexicoClose to the Airport
Stayed in April 2024
Reviewed: 28 April 2024
Terry
Guatemalaimpersonal
bed
Stayed in April 2024
Reviewed: 26 April 2024
Larry
United StatesMisleading hotel name, not in the concourse. Comfortable hotel though requires the use of the free shuttle or rideshare. Staff were friendly. Room was large and clean with view of the airport.
Large clean room
Stayed in April 2024
Reviewed: 13 April 2024
Robert
United KingdomThe location. We assumed the Concourse Hotel would be an integral part of the airport.
Nice bedroom. Good breakfast. Helpful transfer driver.
Stayed in April 2024
Reviewed: 8 April 2024
Derek
United StatesThe Views
Stayed in April 2024
Reviewed: 8 April 2024
Danny
United KingdomWe had only checked in at 2am due to the issues and not had much sleep when about 7.30-8am. House keeping came knocking to ask if we had finished with the room even thought check out was at noon and we had asked when we checked in to leave us untill 11am
The hotel was great was a very last minute booking for us due to flight cancellation so staff were very helpful checking us in and helping us locate our room which was just what we needed after long 15hrs at airports
Stayed in April 2024
Reviewed: 6 April 2024
Travel
Thailandwas under wrong impression it was walking from the airport but it is not
big rooms great service
Stayed in April 2024
Reviewed: 28 March 2024
Jenna
United KingdomGood selection for breakfast
Stayed in March 2024
Reviewed: 10 March 2024
P
NetherlandsThere were no restaurants open by the time we checked in.
It was clean and close to the airport.
Stayed in February 2024
Reviewed: 8 March 2024
Roger
United StatesLocation
Stayed in March 2024
Reviewed: 18 February 2024
Elena
United Statesfood not available early AM
comfortable, close to airports
Stayed in February 2024
Reviewed: 17 February 2024
Toni
United StatesPerfection
Great location and clean.
Stayed in February 2024
Reviewed: 13 February 2024
Elaine
United KingdomNothing
Close to airport
Stayed in February 2024
Reviewed: 11 February 2024
Nicolos
United StatesCould not get the room to cool down anywhere near where I would have liked it.
I’ve always wanted to stay at this location, and I loved the balcony overlooking the tarmac. The room was comfortable and the staff was excellent. Breakfast was very good, albeit a bit expensive.
Stayed in January 2024
Reviewed: 11 February 2024
Nneka
United KingdomIt looked a bit old fashioned, however it was kept exquisitely clean.
The bed was excellent, the most comfortable hotel bed for me so far. The staff were really friendly, Weverlyn at the breakfast restaurant was absolutely nice and helpful. The free shuttle from the airport was a plus.
Stayed in February 2024
Reviewed: 4 February 2024
Jo
United Statesconvenience to airport
Stayed in January 2024
Reviewed: 26 January 2024
Angie
United StatesAt checkout, it was hard to find someone to speak to that didn’t have broken English. Communication barrier was tough.
Check in was quick. Staff was friendly. Room was clean. Location to the airport was very close and convenient.
Stayed in December 2023
Reviewed: 22 January 2024
Marguerite
United StatesRoom 746 toilet did not flush completely even when holding the hand down. Need fixing ASAP
The staff was friendly and quick serving, the breakfast staff was professional, friendly, attentive and the room appears to be clean. The hotel it safe was SOUND PROOF which is a PLUS.
Stayed in January 2024
Winschoten, Netherlands
Green Bay, USA
Mont Choisy, Mauritius
Ho Chi Minh City, Vietnam
Potosi, USA
Yopal, Colombia
Zadar, Croatia
Klentnice, Czech Republic
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content