888 Tahquitz Canyon Way, Palm Springs, CA 92262, United States
#79 of 118 hotels in Palm Springs
Guests' ChoiceBased on 539 hotel reviews
7.7Cleanliness
8.2
Comfort
8.2
Location
8.8
Facilities
7.9
Staff
8.5
Value for money
7.4
Free WiFi
8.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 8 May 2024
Monica
United StatesGreat location …beautiful property
Stayed in May 2024
Reviewed: 6 May 2024
Shawna
United StatesThe staff were awesome. The pool is clean and family friendly. Close, walking distance to downtown.
Stayed in May 2024
Reviewed: 1 May 2024
Rochelle
United StatesIt was a bit dirty outside like no one swept out there.
Good breakfast. Great service.
Stayed in April 2024
Reviewed: 16 April 2024
Venus
United StatesNoisy.
The location is great.
Stayed in April 2024
Reviewed: 11 April 2024
Johnson
United StatesThe breakfast, unfortunately, was not good. It was nice having a restaurant on the property but my breakfast just didn't taste very good
We loved the location and the amenities. My kids had a wonderful time at the pool. The room was big and clean
Stayed in April 2024
Reviewed: 6 April 2024
Anat
United StatesThe hotel is beautiful, comfortable, great location , walking distance to the Main Street, friendly staff.
Stayed in April 2024
Reviewed: 26 March 2024
Lina
United StatesGreat property clean exceptional customer service.wonderful place
Stayed in March 2024
Reviewed: 1 March 2024
David
United StatesBed was way too soft and the a/c barely worked
Big property, feels like vacation, bar and big lobby
Stayed in February 2024
Reviewed: 27 February 2024
Tamara
United StatesThere was mold in the grout of the shower
Nice safe
Stayed in February 2024
Reviewed: 19 January 2024
Steve
United StatesThe staff was great 👍
Stayed in December 2023
Reviewed: 30 December 2023
Jeanette
United States1. There was no “in room” maid service for brining in new coffee and towels each evening. 2. Elevators were very full in the AM and PM and we had to wait for 3 different ones to bring our luggage down on the day of check-out. 3. One of our rooms was not ready when we arrived and the lines in the lobby were quite long. The front desk was supposed to call us to let us know when it would be ready…but they forgot. On a positive note, our parking was comped due to this inconvenience
Stayed in December 2023
Reviewed: 27 December 2023
Kristy
United StatesBeautiful property, staff was incredible , great location Great large rooms, nice linens , really comfortable bed.
Stayed in December 2023
Reviewed: 21 December 2023
Sidy
United StatesI didn’t get my receipt for the money I paid for despite that the staff said they sent it to my email address when I checked out and also when I called them to send the receipt again because I didn’t get it still. At this time I still don’t get my receipt for my stay on 12/16 to 12/17/2023
Room comforts
Stayed in December 2023
Reviewed: 19 November 2023
Brooke
United StatesWe couldn't find the fan nor fan switch for the bathroom. The pool snack/drink service staff closed at 4:41pm when it was listed they would be open until 5pm--need better management for this part of the resort.
Check-in was smooth and fast. Angela was empowered to give us an upgraded room for our anniversary and we were so surprised and impressed. Our room was modern and clean. Location was fantastic--we parked for 2 nights and never needed the car as we could walk to all meals, bike tour start, casino, movies, shopping. It was fantastic.
Stayed in November 2023
Reviewed: 6 November 2023
Genevieve
United StatesThe air conditioning in the room was not cold enough and was loud when going off and on again.
Great room, friendly staff, walking distance to downtown.
Stayed in November 2023
Reviewed: 1 November 2023
Koen
NetherlandsVery friendly staff
Stayed in October 2023
Reviewed: 17 October 2023
Heidi
United StatesAir conditioning was way too loud and didn’t keep the room at a consistent temp. Was a bit of a walk from downtown (we didn’t rent a car).
Nice and clean. Bar was fun! Property was beautiful and the staff was very nice.
Stayed in October 2023
Reviewed: 4 October 2023
Emily
United StatesThe A/C in our room didn't work. I called at night and they said nobody could come fix it until morning. Luckily we had a balcony with a sliding glass door so we could open it for the cool night air (and we slept with it wide open at night), but had it been really hot out we would've been in trouble. Additionally, our TV remote didn't work. Everything looks really nice until you get close. I don't think we'd stay here again.
We thought this hotel was a great value for the money. It's a great location and the pool area, bar and lobby are all really nice.
Stayed in October 2023
Reviewed: 9 September 2023
Chieko
United StatesThe bed was a little bit soft and we couldn’t control the temperature of the room so it was a bit cold.
Lovely staff. Very clean. Great location. Great pool and gym. Lovely lobby area.
Stayed in September 2023
Reviewed: 1 September 2023
Nehru
United StatesWater bottle could be free/cheaper. $5/bottle is too high. Rest all it was perfect! Hospitable and good ambience.
Breakfast was good and value for money.
Stayed in August 2023
Reviewed: 29 August 2023
Jaime-lee
CanadaThe first room we stayed in smelt like cigarette smoke and the Air condition unit was so loud it kept us up all night. In the nook called to switch rooms and they provided a new room that was an upgrade from the one we were staying in.
The pool was lovely and the serving staff around the pool were excellent and friendly. Rooms were clean and beds were comfortable. Oh and the body wash was bomb!
Stayed in August 2023
Reviewed: 29 August 2023
Trisa
United StatesParking is $35 dollars a day! The pool closes at 8!
It was nice and clean. The staff was kind.
Stayed in August 2023
Reviewed: 17 August 2023
Jane
United KingdomPool grounds bar
Stayed in July 2023
Reviewed: 7 August 2023
Nicole
United StatesNot enough shade or staff to work the pool area. The Buffet was a little disappointing for it being such a pretty hotel. Pancakes were hard and parfait was frozen bricks.
The pool area was nice and large. Staff was super friendly and helpful and were quick to get us to a room where the air worked. Place was clean though seemed a little dated in some areas.
Stayed in August 2023
Agia Marina Aegina, Greece
Goreme, Turkey
Chania Town, Greece
Ingham, Australia
La Ventana, Mexico
Beaupré, Canada
Lake Cowichan, Canada
Serai, Indonesia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content