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Reviews of Renaissance Palm Springs Hotel 4 stars

888 Tahquitz Canyon Way, Palm Springs, CA 92262, United States

#79 of 118 hotels in Palm Springs

Guests' Choice

Review score

Based on 539 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.2

  • Location

    8.8

  • Facilities

    7.9

  • Staff

    8.5

  • Value for money

    7.4

  • Free WiFi

    8.2

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Showing 1 – 25

  • Reviewed: 8 May 2024

    9.0
    We had an amazing time!
    • Leisure trip
    • Family with young children
    • Double Room with Two Queen Beds - Pool View (No Resort Fees)
    • Stayed 1 night
    • Submitted via mobile

    Great location …beautiful property

    Stayed in May 2024

  • Reviewed: 6 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Junior King Suite with Mountain View (No Resort Fees)
    • Stayed 1 night
    • Submitted via mobile

    The staff were awesome. The pool is clean and family friendly. Close, walking distance to downtown.

    Stayed in May 2024

  • Reviewed: 1 May 2024

    9.0
    Always enjoy this lovely hotel.
    • Leisure trip
    • Couple
    • King Room (No Resort Fees)
    • Stayed 2 nights
    • Submitted via mobile

    It was a bit dirty outside like no one swept out there.

    Good breakfast. Great service.

    Stayed in April 2024

  • Reviewed: 16 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Two Queen Beds - Pool View (No Resort Fees)
    • Stayed 1 night
    • Submitted via mobile

    Noisy.

    The location is great.

    Stayed in April 2024

  • Reviewed: 11 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Junior King Suite with Mountain View (No Resort Fees)
    • Stayed 2 nights
    • Submitted via mobile

    The breakfast, unfortunately, was not good. It was nice having a restaurant on the property but my breakfast just didn't taste very good

    We loved the location and the amenities. My kids had a wonderful time at the pool. The room was big and clean

    Stayed in April 2024

  • Reviewed: 6 April 2024

    9.0
    Great stay
    • Leisure trip
    • Couple
    • King Guest Room with Poolside View (No Resort Fees)
    • Stayed 1 night
    • Submitted via mobile

    The hotel is beautiful, comfortable, great location , walking distance to the Main Street, friendly staff.

    Stayed in April 2024

  • Reviewed: 26 March 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room with Two Queen Beds - Pool View (No Resort Fees)
    • Stayed 1 night
    • Submitted via mobile

    Great property clean exceptional customer service.wonderful place

    Stayed in March 2024

  • Reviewed: 1 March 2024

    7.0
    Great looking property but bad bed and little a/c
    • Leisure trip
    • Couple
    • Junior King Suite with Mountain View (No Resort Fees)
    • Stayed 1 night
    • Submitted via mobile

    Bed was way too soft and the a/c barely worked

    Big property, feels like vacation, bar and big lobby

    Stayed in February 2024

  • Reviewed: 27 February 2024

    8.0
    Comfortable
    • Solo traveller
    • King Room (No Resort Fees)
    • Stayed 2 nights
    • Submitted via mobile

    There was mold in the grout of the shower

    Nice safe

    Stayed in February 2024

  • Reviewed: 19 January 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Roll-in Shower - Mobility and Hearing Accessible
    • Stayed 1 night
    • Submitted via mobile

    The staff was great 👍

    Stayed in December 2023

  • Reviewed: 30 December 2023

    9.0
    Great location, beautiful property, and service staff was friendly and polite. We will definitively be back!
    • Leisure trip
    • Group
    • Guest Room with Two Queen Beds (No Resort Fees)
    • Stayed 2 nights
    • Submitted via mobile

    1. There was no “in room” maid service for brining in new coffee and towels each evening. 2. Elevators were very full in the AM and PM and we had to wait for 3 different ones to bring our luggage down on the day of check-out. 3. One of our rooms was not ready when we arrived and the lines in the lobby were quite long. The front desk was supposed to call us to let us know when it would be ready…but they forgot. On a positive note, our parking was comped due to this inconvenience

    Stayed in December 2023

  • Reviewed: 27 December 2023

    9.0
    Will definitely return
    • Leisure trip
    • Couple
    • King Room (No Resort Fees)
    • Stayed 2 nights
    • Submitted via mobile

    Beautiful property, staff was incredible , great location Great large rooms, nice linens , really comfortable bed.

    Stayed in December 2023

  • Reviewed: 21 December 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room with Adapted Tub - Mobility and Hearing Accessible
    • Stayed 1 night
    • Submitted via mobile

    I didn’t get my receipt for the money I paid for despite that the staff said they sent it to my email address when I checked out and also when I called them to send the receipt again because I didn’t get it still. At this time I still don’t get my receipt for my stay on 12/16 to 12/17/2023

    Room comforts

    Stayed in December 2023

  • Reviewed: 19 November 2023

    9.0
    Fantastic location, customer service, and ambiance. We will be back.
    • Leisure trip
    • Couple
    • King Room (No Resort Fees)
    • Stayed 2 nights

    We couldn't find the fan nor fan switch for the bathroom. The pool snack/drink service staff closed at 4:41pm when it was listed they would be open until 5pm--need better management for this part of the resort.

    Check-in was smooth and fast. Angela was empowered to give us an upgraded room for our anniversary and we were so surprised and impressed. Our room was modern and clean. Location was fantastic--we parked for 2 nights and never needed the car as we could walk to all meals, bike tour start, casino, movies, shopping. It was fantastic.

    Stayed in November 2023

  • Reviewed: 6 November 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room (No Resort Fees)
    • Stayed 1 night
    • Submitted via mobile

    The air conditioning in the room was not cold enough and was loud when going off and on again.

    Great room, friendly staff, walking distance to downtown.

    Stayed in November 2023

  • Reviewed: 1 November 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Roll-in Shower - Mobility and Hearing Accessible
    • Stayed 1 night
    • Submitted via mobile

    Very friendly staff

    Stayed in October 2023

  • Reviewed: 17 October 2023

    8.0
    Great place to stay!!
    • Leisure trip
    • People with friends
    • Guest Room with Two Queen Beds (No Resort Fees)
    • Stayed 3 nights
    • Submitted via mobile

    Air conditioning was way too loud and didn’t keep the room at a consistent temp. Was a bit of a walk from downtown (we didn’t rent a car).

    Nice and clean. Bar was fun! Property was beautiful and the staff was very nice.

    Stayed in October 2023

  • Reviewed: 4 October 2023

    7.0
    Nicer on the outside than the inside...
    • Leisure trip
    • Couple
    • King Room (No Resort Fees)
    • Stayed 2 nights

    The A/C in our room didn't work. I called at night and they said nobody could come fix it until morning. Luckily we had a balcony with a sliding glass door so we could open it for the cool night air (and we slept with it wide open at night), but had it been really hot out we would've been in trouble. Additionally, our TV remote didn't work. Everything looks really nice until you get close. I don't think we'd stay here again.

    We thought this hotel was a great value for the money. It's a great location and the pool area, bar and lobby are all really nice.

    Stayed in October 2023

  • Reviewed: 9 September 2023

    8.0
    Great location. Good stay.
    • Leisure trip
    • Family with young children
    • Double Room with Two Queen Beds - Pool View (No Resort Fees)
    • Stayed 1 night
    • Submitted via mobile

    The bed was a little bit soft and we couldn’t control the temperature of the room so it was a bit cold.

    Lovely staff. Very clean. Great location. Great pool and gym. Lovely lobby area.

    Stayed in September 2023

  • Reviewed: 1 September 2023

    8.0
    Loved it. Will return to this place.
    • Business trip
    • Solo traveller
    • King Room (No Resort Fees)
    • Stayed 2 nights
    • Submitted via mobile

    Water bottle could be free/cheaper. $5/bottle is too high. Rest all it was perfect! Hospitable and good ambience.

    Breakfast was good and value for money.

    Stayed in August 2023

  • Reviewed: 29 August 2023

    9.0
    We would stay here again.
    • Leisure trip
    • Couple
    • King Room (No Resort Fees)
    • Stayed 2 nights
    • Submitted via mobile

    The first room we stayed in smelt like cigarette smoke and the Air condition unit was so loud it kept us up all night. In the nook called to switch rooms and they provided a new room that was an upgrade from the one we were staying in.

    The pool was lovely and the serving staff around the pool were excellent and friendly. Rooms were clean and beds were comfortable. Oh and the body wash was bomb!

    Stayed in August 2023

  • Reviewed: 29 August 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Guest Room with Two Queen Beds (No Resort Fees)
    • Stayed 1 night
    • Submitted via mobile

    Parking is $35 dollars a day! The pool closes at 8!

    It was nice and clean. The staff was kind.

    Stayed in August 2023

  • Reviewed: 17 August 2023

    9.0
    Lovely stay in a lovely hotel in the sun
    • Leisure trip
    • Family with young children
    • Double Room with Two Queen Beds - Pool View (No Resort Fees)
    • Stayed 4 nights
    • Submitted via mobile

    Pool grounds bar

    Stayed in July 2023

  • Reviewed: 7 August 2023

    8.0
    Pretty, clean hotel for a great price and excellent staff.
    • Leisure trip
    • Family with young children
    • King Guest Room with Poolside View (No Resort Fees)
    • Stayed 1 night
    • Submitted via mobile

    Not enough shade or staff to work the pool area. The Buffet was a little disappointing for it being such a pretty hotel. Pancakes were hard and parfait was frozen bricks.

    The pool area was nice and large. Staff was super friendly and helpful and were quick to get us to a room where the air worked. Place was clean though seemed a little dated in some areas.

    Stayed in August 2023

Showing 1 – 25

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