800 Washington Avenue, Downtown St. Louis, Saint Louis, MO 63101, United States
#50 of 79 hotels in Saint Louis
Guests' ChoiceBased on 502 hotel reviews
7.7Cleanliness
8.3
Comfort
8.3
Location
8.7
Facilities
8.0
Staff
8.3
Value for money
7.2
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End of dialog contentReviewed: 15 May 2024
Bruce
United StatesBottom sheet was put on inside out. Dumb mistake.
Front desk personnel. Good friendly. Competent. Hu
Stayed in May 2024
Reviewed: 5 May 2024
Kenneth
United StatesIt was difficult to find the parking garage.
Everyone associated with place was courteous and helpful.
Stayed in May 2024
Reviewed: 7 April 2024
Yuki
United StatesI would say the Zenia bar and grill... made reservations but the waiter said they don't do reservations. felt sorry for the waiter, he was the only one taking orders and bringing food out, took quite awhile to get a menu to order our dinner.
We had a great 1 night stay while we were down for the Cardinal's home opener. The staff was very friendly, our room was nice and clean, and the bed was very comfortable. People giving bad reviews of this place must be very picky.... we had a pretty nice stay.
Stayed in April 2024
Reviewed: 3 April 2024
Thomas
United StatesEverything is an upcharge. Parking was $35, breakfast is $22, Wi-Fi is $14, felt like I got charged extra for pretty much everything I did except check in.
Great location if you are attending an event at the dome like we were, nice rooms, very clean and modern. Staff was very professional and efficient.
Stayed in March 2024
Reviewed: 1 April 2024
Stephanie
United StatesThe property was clean, easy to get around and the staff were very friendly!
Stayed in March 2024
Reviewed: 18 December 2023
Elizabeth
United Statescould have had better water pressure and warmer water temperature
clean friendly and close to the Dome
Stayed in December 2023
Reviewed: 1 December 2023
Voorhees
United StatesUnderstanding it was very busy but the bar and food service was not staffed for a large attenednce. Could not get a food order in nor good attention at the bar for sevice
Close to.eventsbeing attended. Smooth checkin. Good accomidations
Stayed in November 2023
Reviewed: 8 November 2023
Cholewa
United Statesthe fire alarm at 2 am
everything was fine, beds are super tiny but I knew that going in. The grout on the bathroom floor could use some tlc.
Stayed in November 2023
Reviewed: 7 November 2023
Melissa
United StatesNo microwave in the room. Room keys stopped working to let us into the hotel after hours. Got charged for something I have no idea what it was for.
Location was close to our concert venue.
Stayed in November 2023
Reviewed: 30 October 2023
Robert
United StatesBed was comfortable and room was clean Could hear outside the room.
Stayed in October 2023
Reviewed: 27 September 2023
Khanh
United StatesMaybe update carpet
Nice spacious room, you feel like you are in a solid place and not hearing people next to you.
Stayed in July 2023
Reviewed: 28 August 2023
Brittney
United StatesThat we had to pay $35 to check in early and $35 for parking. It was scary going to the parking garage and we initially got lost coming out of it.
How close the hotel was to the Dome at America's Center. We were able to walk to the event instead of driving. This made it very convenient for us.
Stayed in August 2023
Reviewed: 26 August 2023
Hannah
United StatesThe non complementary water bottle left in my room. Why leave a water bottle in the room if it isn’t complementary? It feels very unsanitary cause I don’t know how many guest have touched that water bottle cause it was left in their rooms or how well it was cleaned.
I liked the location and staff.
Stayed in August 2023
Reviewed: 23 August 2023
Harold
United StatesI did not receive my Marriott Reward points
Bed was extremely comfortable and the room amenities were top notch .
Stayed in August 2023
Reviewed: 21 August 2023
Alyssa
United StatesThe hallways stunk every time we walked on our floor. There was no other issue besides the smell in the hallway.
Our room was very clean. We ate at the hotel and drank from the bar. The staff were very nice.
Stayed in July 2023
Reviewed: 11 August 2023
Gabe
United Statesac needed to be colder
the beds
Stayed in July 2023
Reviewed: 3 August 2023
Lashanda
United StatesParking had to walk in the rain to and from the parking garage.
Stayed in July 2023
Reviewed: 22 July 2023
Jack
United StatesThe room coffee supplies were not refilled on the second day of our stay. The restaurant location was not obvious and how to use it was lacking.
The room was clean and large.
Stayed in July 2023
Reviewed: 17 July 2023
Stone
United StatesNo one came to give us supplies for and coffee and bath soap. Wanted a have a late meal but could not get anyone to wait on us at the bar. Needed another bar tender or two.
Loved the bed and pillows. The place was a good value.
Stayed in July 2023
Reviewed: 12 July 2023
Maryjo
United StatesThe A/C in our room didn’t seem to work it’s best.
The room set up
Stayed in July 2023
Reviewed: 3 July 2023
Jeffrey
United StatesAir conditioner was not working properly. Had to call maintenance who reset the AC unit inside room and it helped some. Started off the evening around 7:30 and the room was 76 degrees. After resetting the unit, it dropped to 68 degrees and then finally cooled off to 73 degrees about 4:30 am. Was uncomfortable to sleep. The staff offered to switch rooms but it would hive been a hassle so we decided to tough it out as we were leaving at 8:00 am the next morning anyway.
Room was clean and quiet with a very large and clean bath roon.
Stayed in July 2023
Reviewed: 26 April 2023
Jody
United StatesNot really something that can be changed without a major overhaul, but the building was older and the rooms were small by modern standards. Also, the Starbucks closed VERY early which was kind of weird considering that the hotel was full for the whole weekend.
Hotel was very clean. Building and driveway was well monitored and felt safe. The Starbucks on site was very convenient.
Stayed in April 2023
Reviewed: 21 April 2023
Linda
United StatesBed was lumpy. Vent on a c rattled.
Close to everything downtown, baseball and football! Nice bar and decsnt food.
Stayed in April 2023
Reviewed: 21 April 2023
Joe
United StatesOur room was too warm. They sent a technician to fix it, but it never got to our desired temperature.
The proximity to Busch Stadium. The staff were very nice.
Stayed in April 2023
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