Construction noise in the morning was incredibly disruptive. You could also hear people talking on the street. My room didn't have a roller shade over the window so I had to keep the wooden shades closed all day for privacy. No gym in the building, it's a 15 minute walk to their sister hotel for their gym.

Staff was friendly for the most part. Stylish and spacious rooms. The large TVs were a plus! Shampoo, condition, wash, and lotion were actually decent quality.

Stayed in May 2024

Noise

Location

Stayed in May 2024

The faucet in the bathroom. Has an awkward position. First world problem I guess. Don’t worry though, you will love it here.

The location for the price was unbeatable. Less than one block away from the beach and close to the zoo. You can park your car for way less near the zoo. Free water in the lobby was a great amenity and so was getting the beach towels without having to exchange coupons or anything like that. Staff was very helpful, room were clean and new. Plenty of fresh towels and overall for the price this was an amazing hotel

Stayed in April 2024

1. Lack of power sockets to charge a variety of devices. I was only able to find one power sockets on the bed lamp table, crazy for a big room. Recommend a power bar affixed to the main table for easy access. 2. Lack of water kettle for tea or other hot drinks without using the coffee machine to heat the water. 3. Add self-serve washer and dryer so guests can do laundry, especially guests with kids.

The front desk, housekeeping, and maintenance staff were friendly and helpful whenever we asked for something. We arrived at 10 am before the official check-in time. However, the staff was able to get the room ready by 2:30, which we greatly appreciate after staying awake for 24 hours.

Stayed in May 2024

Could be cleaner, the room did not have a microwave. Parking is valet ($39 per day).

Location was convenient, close to restaurants, beach, stores. Fairly quiet street. Rooms were pretty large. Hotel provided free beach towels and beach toys to use at the beach.

Stayed in May 2024

things are generally good and staff were very helpful - overall not bad at all

Location - a little walking distance to the main part of the strip Would like a balcony as to get fresh air instead of the AC - also the AC was making a lot of noise

Stayed in May 2024

Hospitality was second to none, kind, considerate, efficient and friendly. Whilst you get some street noise, it’s no worse than other properties in the area. 20m from the beach and close to all restaurants.

Stayed in May 2024

You could hear the other room doors closing very loudly. I would suggest putting something on the doors that made them quieter when closing.

The staff was absolutely amazing went above and beyond to make sure we were taking care of. The beds were very, very comfortable, and the location was perfect

Stayed in May 2024

Key kept not working in the door l, had to go down to reception every day for a new key.

People were fantastic

Stayed in April 2024

Should have upgraded to an ocean view room

Great location, clean and tidy

Stayed in May 2024

If we were to stay again, (and we probably will), I would not book the partial ocean view with lanai and full bed. There was no railing on the lanai - but rather a cement wall. When sitting, I could not see anything but the hotel across the street. The only way I could see the ocean was to stand. Regarding the bed, one side was right up against the air conditioner. In addition to making it very cold for the person on that side of the bed, it was also a challenge to get out of the bed.

The location was fantastic--but like most places near the beach in Waikiki it can get noisy. Staff was great--friendly, courteous, and helpful. Nice ammenities.

Stayed in May 2024

The restroom wasn't clean...there was hair all over the rest when we arrived

The staff was really friendly and helpful

Stayed in April 2024

Some construction noise in the alley but that's expected sometimes.

Staff was friendly and helpful. Location was great.

Stayed in May 2024

Everything was perfect

Had many amenities and so welcoming

Stayed in April 2024

Rooms weren’t very clean

Close to the beach, ice cold water in lobby

Stayed in April 2024

We had a room in direction of the street and it was a bit noisy.

Very kind staff, great location, good services (beach towels, snorkelling equipment), fair price.

Stayed in April 2024

No pool unfortunately.

Good size rooms and friendly staff.

Stayed in April 2024

The doors are quiet heavy and tend to slam.

The staff here are so nice and incredibly helpful. Every detail was thought of in this hotel and the decor was stunning. Really nice touches like fresh juice upon check in, and a bottle of wine for our honeymoon really were the cherry on top!

Stayed in April 2024

I would have liked a swimming pool.

Staff was super friendly and helpful.

Stayed in April 2024

The staff were helpful, friendly and welcoming. Close to the beach, room was clean and tidy. Great amenities (that I didn't get to use, as was out exploring majority of our stay). . Loved the fresh lemon infused water and beach towels in the lobby.

Stayed in March 2024

Nothing

Quiet, friendly staff, convenient yet not in the middle of the business area.

Stayed in April 2024

Only one night there was a little noise from someone in the room next to use I think due to smaller kids. But other than that - it was awesome.

Location was fantastic. 1 block from the beach. You all provided us with towels and beach chairs. The front desk employees were fantastic. They helped answer any questions we had. The bed was comfortable. It was very quiet except the last night we were there. I think a noisy family came in to stay in the room next to us but it didn’t keep me me sleeping. We were will definitely stay here again. Great location and staff.

Stayed in April 2024

Bathroom was a little dirty upon arrival.

Amazing location in Waikiki. Fantastic large, comfortable bed. Nice room layout, very friendly staff.

Stayed in April 2024

everything is expensive.

The zoo and the beach are close by.

Stayed in April 2024