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  5. Reviews of Residence Inn by Marriott Albany East Greenbush/Tech Valley

Reviews of Residence Inn by Marriott Albany East Greenbush/Tech Valley 3 stars

3 Tech Valley Drive, East Greenbush, NY 12061, United States

#2 of 5 hotels in East Greenbush

Guests' Choice

Review score

Based on 38 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.8

  • Location

    9.1

  • Facilities

    8.5

  • Staff

    9.0

  • Value for money

    8.4

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 19 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Queen Studio Suite
    • Stayed 1 night
    • Submitted via mobile

    My wife and I had to leave before breakfast

    Stayed in March 2024

  • Reviewed: 18 March 2024

    8.0
    It was worth it. I enjoyed my stay although it was brief.
    • Business trip
    • Group
    • Queen Studio Suite
    • Stayed 1 night
    • Submitted via mobile

    I enjoyed it. It was really good

    Stayed in February 2024

  • Reviewed: 18 February 2024

    8.0
    Great place for kids
    • Leisure trip
    • Family with young children
    • Queen Studio Suite
    • Stayed 1 night
    • Submitted via mobile

    Unfortunately the hot tub was out of service, that is the one and only negative.

    The location is tucked away and quiet, the staff were pleasant, the room was clean, we were able to check in an hour early and lucked out with having a fireplace in the room. The pool was clean and heated for the kids and they had a great time.

    Stayed in February 2024

  • Reviewed: 8 November 2023

    9.0
    When your bestie gets hitched
    • Leisure trip
    • Couple
    • Queen Studio Suite
    • Stayed 1 night
    • Submitted via mobile

    No complaints

    Nice room, the open vanity made getting ready for a wedding so easy.

    Stayed in October 2023

  • Reviewed: 10 May 2023

    9.0
    great location with comfort, cleanliness and even a fireplace in the room!
    • Leisure trip
    • Couple
    • Queen Studio Suite
    • Stayed 1 night
    • Submitted via mobile

    the air conditioner vent on the ceiling covers the whole space but it’s hard to redirect the air from blowing in me while sleeping which I’m uncomfortable with.

    love location, breakfast, room layout

    Stayed in May 2023

  • Reviewed: 7 May 2022

    8.0
    It was a pleasurable stay
    • Business trip
    • Group
    • Queen Studio Suite
    • Stayed 2 nights

    Nothing much I was dissatisfied with

    The staff was awesome.

    Stayed in April 2022

  • Reviewed: 23 March 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • One-Bedroom Queen Suite
    • Stayed 1 night
    • Submitted via mobile

    layout of building

    spacious rooms

    Stayed in March 2022

  • Reviewed: 8 November 2021

    9.0
    It was relaxing
    • Leisure trip
    • Solo traveller
    • Queen Studio Suite
    • Stayed 2 nights
    • Submitted via mobile

    Good

    Stayed in November 2021

  • Reviewed: 5 August 2021

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Queen Studio Suite
    • Stayed 2 nights

    My room was not cleaned and straightened up after my first night stay.

    Location and parking availability was excellent, It was also very nice and quiet in it's location.

    Stayed in July 2021

  • Reviewed: 15 March 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Studio Suite
    • Stayed 2 nights
    • Submitted via mobile

    Quiet, clean, and comfortable

    Stayed in March 2024

  • Reviewed: 27 February 2024

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • One-Bedroom Queen Suite
    • Stayed 1 night
    • Submitted via mobile

    John at front desk was a joke, rude to other customers, rooms were not ready till after 430, hot tub with caution tape. Garbage left in room, the breakfast area garbage overflowing dirty tables, will not be back.

    Location was good.

    Stayed in February 2024

  • Reviewed: 1 October 2023

    10
    Martisha and manager John are exceptional people. We had a bit of trouble personally, and they did all they could to hel
    • Family with young children
    • Queen Studio Suite
    • Stayed 1 night
    • Submitted via mobile

    Loved it all

    The first thing we noticed was the impeccably kept grounds. We entered the property to check in, and we were greeted by the most lovely lady! Her name was Martisha and after a very harrowing journey (7 hours on the road during heavy rain) her kind and heartfelt interaction at check in was just what we needed!!

    Stayed in September 2023

  • Reviewed: 4 September 2023

    6.0
    It was ok. I love residence inn , more than likely I won't stay at this location
    • Leisure trip
    • Couple
    • Queen Studio Suite
    • Stayed 2 nights
    • Submitted via mobile

    I asked for more towels and wash cloths and didn't receive them , staff said they were out. That staff person was not helpful or nice. The first shift staff was very nice.

    Room was ok

    Stayed in August 2023

  • Reviewed: 27 August 2023

    10
    My stay was relaxing and enjoyable.
    • Leisure trip
    • Couple
    • Queen Studio Suite
    • Stayed 5 nights
    • Submitted via mobile

    nothing the property was great

    I like the location and the people we super friendly

    Stayed in August 2023

  • Reviewed: 10 August 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite
    • Stayed 1 night
    • Submitted via mobile

    Good location for out-of-state Tanglewood concert attendees needing one-night only lodging.

    Stayed in August 2023

  • Reviewed: 31 December 2022

    3.0
    an overnight stay in an old dirty room that was not ci at all attractive.
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite
    • Stayed 1 night
    • Submitted via mobile

    old, dated furnishings, dirty room, found cheese crackers in sleep sofa bed, no bedding for sjj ok eep sofas, poor quality blankets.

    location

    Stayed in December 2022

  • Reviewed: 10 December 2022

    10
    The hotel was very comfortable and affordable with hassle free check out.
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite
    • Stayed 1 night

    Great location and great breakfast selections

    Stayed in November 2022

  • Reviewed: 30 October 2022

    10
    staff went above and beyond! so grateful
    • Family with young children
    • One-Bedroom Queen Suite
    • Stayed 1 night
    • Submitted via mobile

    nothing!

    clean and quiet

    Stayed in October 2022

  • Reviewed: 2 July 2022

    10
    Exceptional
    • Family with young children
    • One-Bedroom Queen Suite
    • Stayed 5 nights
    • Submitted via mobile

    Everything was perfect

    Are The staff was beyond my expectations the welcoming by Kyle was amazing he made sure i had all my needs he even noticed I preferred 1st floor because i had my 4 pound chihuahua and it was easier to walk him he is definitely an asset to this hotel or any company that deals with hospitality. The morning breakfast was great and Gloria the Hostess was amazing she went above and beyond to make sure I was satisfied with everything. She is truly an asset to the hotel or to any place the deals with hospitality. These employees are assets to any company. I will return to this hotel especially if they are still there!

    Stayed in July 2022

  • Reviewed: 15 March 2022

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite
    • Stayed 9 nights
    • Submitted via mobile

    Stayed here from 3/2-3/11 in room 225. When we first arrived the hot tub was not up and running due to a part that the staff said they have been waiting for since last year and they weren't sure when it's going to come in at all so that sucked we did get to go into the pool with our kids. I feel like they need some updates because when we were in the pool room a tile had fallen off the wall and onto the floor breaking and no one even touched it,the paint needs to be more updated because it's pealing off of the ceiling also when you are walking on the bottom in the pool you will find yourself stepping on pieces of the bottom coming up. On top of that staff called up to our room to let us know the the people under us had called and complained about our kids because supposedly they were walking to loud I'm not sure why you would put people with kids on a second floor and if so I'm not sure why you would put people underneath them when there are plenty more rooms that were not being occupied. What made our stay even worse after that was when my son woke up with a ring on the back of his neck we bring him to the doctors and they told us it was ring worm and that it most likely came from the mattress on the pull out sofa at the hotel so we told the staff so they knew and could do something about it and they came to change our mattress I thought they were going to take it and go clean it but instead they had grabbed the mattress out of the next room And swapped both of them we were surprised when we seen them do that. For the amount of money we paid to say for that many days we could have went somewhere else with less issues.

    The location is the best thing about this place.

    Stayed in March 2022

  • Reviewed: 25 February 2022

    10
    Perfect escape!
    • Leisure trip
    • Couple
    • Queen Studio Suite
    • Stayed 1 night
    • Submitted via mobile

    loved kitchen in room

    Stayed in February 2022

  • Reviewed: 23 February 2022

    10
    awesome breakfast
    • Leisure trip
    • Couple
    • Queen Studio Suite
    • Stayed 1 night
    • Submitted via mobile

    Very comfortable

    Stayed in February 2022

  • Reviewed: 14 January 2022

    6.0
    Pleasant
    • Leisure trip
    • Group
    • One-Bedroom Queen Suite
    • Stayed 1 night
    • Submitted via mobile

    The room itself was dated and the kitchen needed some repairs, along with a broken toilet seat.

    The staff was amazing!

    Stayed in December 2021

  • Reviewed: 1 July 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite
    • Stayed 4 nights
    • Submitted via mobile

    very friendly staff, the woman that put breakfast out every day was wonderful. polite, kind and friendly, I think her name is Ruby

    Stayed in June 2022

Showing 1 – 25

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