2001 Washington Street, South End, Boston, 02119, United States
#58 of 93 hotels in Boston
Guests' ChoiceBased on 189 hotel reviews
8.2Cleanliness
8.9
Comfort
8.8
Location
7.6
Facilities
8.8
Staff
8.4
Value for money
7.8
Free WiFi
8.5
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End of dialog contentReviewed: 29 May 2024
Manisekar
United StatesWe had issues with room temperature
Stayed in May 2024
Reviewed: 27 May 2024
Prasad
United StatesLimited parking , bar and restaurant was closed
Location
Stayed in May 2024
Reviewed: 26 May 2024
Juan
Dominican RepublicThe location...the quality of the installation
Stayed in May 2024
Reviewed: 26 April 2024
Susan
United StatesParking was first come first serve. (I’d never heard of that and it didn’t specify on the site.) The area was sort of sketchy and we had to move our car twice to accommodate a street sweeper. Craziness.
Spacious, well maintained room. Breakfast was outstanding. The common areas were clean and inviting.
Stayed in April 2024
Reviewed: 10 April 2024
Ali
JordanThe price
The location and Staff
Stayed in April 2024
Reviewed: 8 March 2024
Valentine
United StatesNo parking available
The staff, especially, Ms Yari, was excellent!!
Stayed in March 2024
Reviewed: 7 February 2024
Sk
FranceThe heating was too warm in the rooms, even with the radiators off.
Spacious rooms with all amenities. Good breakfast and friendly staff. Recommended!
Stayed in February 2024
Reviewed: 2 January 2024
Thaina
United StatesNo pool
Stayed in January 2024
Reviewed: 18 October 2023
Justin
United StatesMattress was too hard, I have a purple mattress at home. Not many restaurants or entertainment near by.
Modern and clean. Great staff!
Stayed in October 2023
Reviewed: 17 October 2023
Susan
United StatesNoise from people above us, stomping on the floor
Breakfast at this hotel used to be MUCH better. Now only the little fake omelets were edible.
Stayed in September 2023
Reviewed: 20 September 2023
Jendaisy
IrelandBeautiful and Clean hotel. Very accessible. The suite was lovely 😍 We booked this hotel as a surprise for our friends 50tb
Stayed in September 2023
Reviewed: 5 September 2023
Bennie
United StatesNight noise from main street. Only breakfast and snacks in house. Had to hunt up places for eating. We did Uber eats.
Good breakfast and dining area. Good location for NEU drop off, near Columbus Ave dorms.
Stayed in September 2023
Reviewed: 22 August 2023
Jennifer
United StatesLocation. It’s off of Melanea Cass near Mass, which is notoriously not the greatest area.
Price, value, access to the city.
Stayed in August 2023
Reviewed: 21 August 2023
Magaly
United StatesUnfortunately parking was not available on any of the days we were there, we had to park on the street. When we arrived there was no luggage cart to bring 4 people luggage/bags up, apparently only 1 for the entire hotel. Lastly, we would had liked to be on the same floor as we had our elderly mom and young son in another room.
Staff was very friendly and responsive including door guard, rooms were very clean, and halls, lobby also very clean. Everything was very accommodating, loved that the rooms had a kitchen.
Stayed in July 2023
Reviewed: 14 August 2023
Leah
United StatesThe parking was rough and it wasn't free.
The room was fantastic. We loved how much space we had.
Stayed in August 2023
Reviewed: 8 August 2023
Lucy
United StatesBreakfast was amazing!
Stayed in July 2023
Reviewed: 7 August 2023
Katie
CanadaMy only criticism is the complimentary breakfast could be better, but what do you want when it’s free?
The staff were very friendly and attentive; even my two dogs were welcomed with open arms by all. The suite we had offered everything we might need for our stay, or longer if we had extended it. The location was perfect walking distance to main Boston attractions.
Stayed in August 2023
Reviewed: 6 August 2023
Angela
United KingdomThey didn’t provide milk in the room for tea.
It was in a great location for our needs
Stayed in August 2023
Reviewed: 5 August 2023
Sigal
IsraelThe neighborhood is not so safe The doormen and receptionists are not so helpful. Barely paying attention to the guests. No nearby T stop.
The room was great and specious, with a nice kitchen.
Stayed in August 2023
Reviewed: 4 August 2023
Anna
United KingdomThe room was not clean to high standards. The location is quite far from the city centre in an area that didn't look completely safe.
The room was spatious and the bathroom was large. The breakfast was fine.
Stayed in August 2023
Reviewed: 28 July 2023
Angela
United KingdomThe breakfast was terrible and not enough English tea with milk
Very convenient for what we needed
Stayed in July 2023
Reviewed: 23 July 2023
Denise
United Statesmicrowave didnt work
location was perfect to visit northeastern u and walk there. was comfy and nice area
Stayed in July 2023
Reviewed: 10 July 2023
Linda
United StatesCheckout time was unclear (listed online as 12 but it’s actually 11)
Room was spacious and clean, street parking was free and close by.
Stayed in July 2023
Reviewed: 2 June 2023
Emma
USAWould have liked more variety of fruit at breakfast. Bread could have been fresher. Only sweet cereal.
Comfy bed, big room and great shower. Breakfast good. Coffee great. Would recommend for anyone visiting Northeastern University
Stayed in May 2023
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