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Reviews of Residence Inn by Marriott Austin Airport 3 stars

3201 Caseybridge Court, Austin, TX 78744, United States

#113 of 210 hotels in Austin

Guests' Choice

Review score

Based on 53 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.6

  • Location

    8.7

  • Facilities

    8.1

  • Staff

    8.8

  • Value for money

    7.5

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Showing 1 – 25

  • Reviewed: 22 April 2024

    9.0
    Overall, it was great. We would definitely stay here again! We got our money worth!
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    We had to go downstairs to grab ourextra towels, rather than staff coming upstairs to give us them. We stayed two nights and we expected for our room to be clean after the first night, however it was not.

    I loved the lobby. It was nice and modern. The breakfast had a better selection than most hotels. The room was really big and the price was great compared to other hotels in the area.

    Stayed in April 2024

  • Reviewed: 9 February 2024

    9.0
    Great hotel near the airport, watch out for construction!
    • Business trip
    • Solo traveller
    • King Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    The location is good. However, the entrance road can be easy to miss with construction in the area. All in all, it is probably one of the best hotels for this area.

    The room was clean in a fairly new and updated hotel. The kitchen was great, and the room was spacious.

    Stayed in January 2024

  • Reviewed: 20 June 2023

    9.0
    fantastic staff and good location
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    nothing really

    convenient to airport and allowed for inexpensive onsite parking while we were on vacation. front desk manager and staff were exceptionally polite and made themselves available

    Stayed in June 2023

  • Reviewed: 20 April 2023

    8.0
    All good
    • Leisure trip
    • Couple
    • Studio
    • Stayed 1 night

    More option on the breakfast

    Not to many option for the breakfast. Only apples.

    Stayed in April 2023

  • Reviewed: 20 February 2023

    9.0
    the staff was super friendly and helpful
    • Leisure trip
    • Couple
    • Studio Suite with Sofa Bed and Roll-in Shower - Mobility Accessible
    • Stayed 1 night
    • Submitted via mobile

    very nice and spacious room

    Stayed in February 2023

  • Reviewed: 19 December 2022

    7.0
    good not perfect, will stay again.
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite
    • Stayed 1 night
    • Submitted via mobile

    our bathroom fan didn’t work, so it did have a strong odor. We also didn’t have extra blankets and had to wait a while for those… very minor things that had a result in a lower rating for us. traveling with kids, always aim for seamless travel

    it was clean, updated and maintained very well

    Stayed in December 2022

  • Reviewed: 9 May 2022

    7.0
    Weird smell
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    The room and halls had a very weird smell. Would have had much better review if the smell was not so off-putting.

    Location was great to get to am early flight at the airport the next morning.

    Stayed in May 2022

  • Reviewed: 25 October 2021

    8.0
    Enjoyed our stay but …
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite
    • Stayed 2 nights
    • Submitted via mobile

    2 complaints - sofa bed very uncomfortable, not suitable for 2 kids over 10. The water is very alkaline and the soap doesn’t wash off you - I found this strange.

    King suite - bed was comfortable, bathroom luxurious and mini kitchen was used and very welcomed. Basic but sufficient breakfast with everything you need - some hot items and continental breakfast items like oats, bagels, yoghurt, fruit and juice.

    Stayed in October 2021

  • Reviewed: 5 September 2021

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Room has a kitchen which is very convinient

    Stayed in September 2021

  • Reviewed: 3 July 2021

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Didn’t care for breakfast selection but I know that is mainly due to COVID restrictions.

    The setup of the room was great!

    Stayed in June 2021

  • Reviewed: 3 June 2021

    9.0
    Great service
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    No AC at all in our room; checked in late so did not call for service. Other than this it was a great place to stay.

    Place was great, really liked it.

    Stayed in May 2021

  • Reviewed: 19 October 2023

    3.0
    Poor
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    The airport shuttle was unavailable both to the property and from the property. The reason we booked this hotel was because it was close to the airport and had an airport shuttle. When I contacted the manager and asked to be compensated for our Uber fares from and to the airport, she declined to offer any compensation whatsoever.

    Stayed in October 2023

  • Reviewed: 5 September 2023

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 3 nights
    • Submitted via mobile

    Lack of towels and bedding in the room. Pool closed.

    Staff and clean-- real decent breakfast

    Stayed in September 2023

  • Reviewed: 28 August 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    The location was perfect and the commute to different places were reasonable, the staff, and the property exceeded all expectations I will definitely stay here again when i return.

    Stayed in August 2023

  • Reviewed: 17 July 2023

    10
    Overall we were happy with our room and the staff.
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    We had to park in the street.

    We loved our stay family was very happy with the room we had.

    Stayed in July 2023

  • Reviewed: 30 May 2023

    10
    Exceptional
    • Business trip
    • Family with young children
    • Studio
    • Stayed 4 nights
    • Submitted via mobile

    Could've gotten a bit of a cheaper price for non festival weekend

    Everything but the price

    Stayed in May 2023

  • Reviewed: 19 April 2023

    10
    Exceptional stay place. We will only stay here when we are in that area. Raven, Michelle, Imelda, and Juan (with the bra
    • Leisure trip
    • Group
    • One-Bedroom King Suite
    • Stayed 5 nights
    • Submitted via mobile

    there is no jacuzzi.

    Everyone and everything!!

    Stayed in April 2023

  • Reviewed: 27 November 2022

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite
    • Stayed 1 night
    • Submitted via mobile

    No hot water and roaches

    The room

    Stayed in November 2022

  • Reviewed: 22 July 2022

    4.0
    Gross
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Our room felt wet all over like there was condensation everywhere. The bathroom had hair stuck to the shower! Gross!!! I would not stay here again!

    Good location for airport but would not stay again!

    Stayed in July 2022

  • Reviewed: 19 May 2022

    2.0
    terrible.
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night

    You have cockroaches. I havent reported it yet. The night clerk (female) forgot to order a shuttle for us to the airport and was rude. . The morning clerk - 5:30am, was very nice. (female) The bathroom had a dirty towel in the shower and noodles in the drain in the sink. So disgusted. we paid too much for this room. never book with you again.

    Stayed in May 2022

  • Reviewed: 20 November 2021

    10
    It was great!
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 5 nights
    • Submitted via mobile

    Would have liked a water dispenser or water fountain nearby to refill water bottles.

    Breakfast was hearty. Eggs, sausage, waffles. Full meal.

    Stayed in November 2021

  • Reviewed: 26 October 2021

    5.0
    Don’t be fooled
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 4 nights
    • Submitted via mobile

    Old hotel with a recent facelift. Don’t be fooled. Thermostat wasn’t working, room stayed hot no matter the setting, AC down? Shower had black grime on a lot of the bottom caulking. I chose this hotel due to the cleanliness rating but got duped. Pics below. Definitely not worth 325 a night (with taxes/fees)

    Distance to airport, free parking

    Stayed in October 2021

  • Reviewed: 18 October 2021

    10
    Everything I hoped it would be
    • Leisure trip
    • Solo traveller
    • King Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Kleenex could have been softer

    Stayed in October 2021

  • Reviewed: 3 September 2021

    3.0
    Not remotely worth the price and I won’t stay again.
    • With a pet
    • Leisure trip
    • Couple
    • One-Bedroom King Suite
    • Stayed 1 night
    • Submitted via mobile

    The staff at this location was rude and most didn’t wear a mask. The lobby was had people who were clearly sick not wearing masks. My second room also had wet floors and smelled moldy. I question the cleanliness of this location and how seriously the staff takes the pandemic and measures to keep their guests safe.

    The rooms were comfortable and easy to get to. The showers were also great.

    Stayed in August 2021

Showing 1 – 25

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