400 District Avenue, Burlington, MA 01803, United States
#2 of 8 hotels in Burlington
Guests' ChoiceBased on 93 hotel reviews
9.0Cleanliness
9.3
Comfort
9.0
Location
9.4
Facilities
9.3
Staff
9.2
Value for money
8.7
Free WiFi
9.0
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End of dialog contentReviewed: 9 May 2024
Karen
United Statesminor point--no oven to reheat.
good size room for one adult.
Stayed in May 2024
Reviewed: 24 April 2024
Julie
United StatesThere was a burnt smell when you went into the room maybe the person before us cooks something to long I'm not sure.
It was close to the mall just what I wanted to be walking distance for my family was a great weekend
Stayed in April 2024
Reviewed: 11 March 2024
Tonya
United StatesN/A
Location Location
Stayed in March 2024
Reviewed: 15 February 2024
Colleen
United StatesJust traffic in area.
Spotless room. Friendly staff. Great breakfast. Enjoyed stay. Can walk to mall. Pool clean.
Stayed in February 2024
Reviewed: 23 January 2024
Ade
United StatesLocation Self catering
Stayed in December 2023
Reviewed: 20 January 2024
Charles
United StatesNothing
Everything, very clean
Stayed in January 2024
Reviewed: 2 January 2024
Elna
United StatesThe breakfast was delicious, great location close to Salem, Boston and Lexington/concord but at a better price. Large room suite, with plenty of seating. Free parking on site.
Stayed in October 2023
Reviewed: 28 December 2023
Bisase
United StatesCustomer service cleanliness,location
Everything was great
Stayed in December 2023
Reviewed: 29 November 2023
Jeff
United StatesWell, I spent two nights there, Friday and Saturday night. The room was spacious and clean. The bed was comfortable, and the pillows are great. The TV was very easy to work!! Which is a huge plus for hotels. The staff was very nice and accommodating and even let me checked in at 11:45 AM which I can't tell you how much I appreciated The only issue that I had the first night was that my key were not open my door. Turns out the battery was dead in the door. Your part-time maintenance man came. I think his name is Marcello. He was very gracious, apologetic for my inconvenience, and had to do some minor repairs that took 10 minutes. During that time he and I talked about a lot of stuff from our families to sports and he was just a very very nice guy. Turns out this his is second job that he is working to try to earn some more money so he can buy a home. The complementary breakfast was very nice and above average for other complementary breakfast that I've seen. I am thankful that I got the survey because I wanted to let you know just how much I appreciated your hospitality this past weekend. I would absolutely recommend this hotel to everyone. You asked if I had any complaints or if there's something perhaps that you might be able to better? I would say no. I can tell that this is a very well run hotel, and it shows.
Stayed in November 2023
Reviewed: 17 October 2023
Cowles
United StatesNo make up mirror in bath.
Breakfast was AMAZING for a hotel buffet. Also appreciated the dining room where we ate. Loved the decor objects in the wall! Would have liked COX news. Also missing were any maps of the area. Loved choice of TV channels.
Stayed in September 2023
Reviewed: 18 September 2023
Tonya
United StatesThe check-in process was a little troubling at first, but everything got straight out.
The location is easy to get to, and the mall is within walking distance, and a lot of restaurants to choose from.
Stayed in September 2023
Reviewed: 4 September 2023
Yiyoon
Canadapet charge is too expensive and booking.com should mention before booking and mobility support bathroom ‘s bathtub is very small to put chair inside
room setup is nice and spacious
Stayed in September 2023
Reviewed: 27 August 2023
Monserrat
HondurasMinor detail ..... the whute light in the entrance/ kitchen and a not so friendly face at the front desk whe I did the check in.
The room was comfortable, the bathroom was clean and has everything for make us feel like as we are home. Breakfast options are really good if you can have it in the hotel or to go if you are in a rush.
Stayed in August 2023
Reviewed: 17 August 2023
Sharon
United StatesNot quite enough seating in the dining area.
We were attending a family event at a restaurant next to the hotel so the location was ideal. Our room was ready when we arrived, clean and comfortable. The staff was friendly and efficient. Morning breakfast had a nice variety.
Stayed in August 2023
Reviewed: 29 July 2023
Joe
United StatesNothing.
Big parking lot! Clean room, kind staff. Breakfast was very good!
Stayed in June 2023
Reviewed: 30 May 2023
Ronilee
United StatesLeaving is always difficult
We are Disney travelers. Disney, to us, offers the best of the best when it comes to their guests. So, we are always looking for that Disney experience when we travel outside of Disney. Residence Inn Burlington has that. From the location to the Cleanliness of everything, and we are always welcomed by the staff, both at the front desk and the breakfast crew. This is why we ALWAYS stay here when we’re in Massachusetts.
Stayed in May 2023
Reviewed: 8 May 2023
Joa8610
United StatesThe hotel was really good everything was great and the location is a plus I will be back again
Stayed in May 2023
Reviewed: 1 May 2023
Chidi
NigeriaAmbiance and Location, staffers were excellent
Stayed in April 2023
Reviewed: 27 March 2023
Latashia
United StatesThe location
Stayed in March 2023
Reviewed: 31 January 2023
Steven
United StatesLocation was perfect for my trip. Breakfast was good, nice balance of foods, coffee etc. Staff were very friendly and helpful. I would definitely stay here again!
Stayed in January 2023
Reviewed: 24 January 2023
Fone
United Statesparking was not favorable to guests trying to enter. silverware was dirty in rooms.
great staff
Stayed in January 2023
Reviewed: 22 January 2023
N
United Statesgreat place and location.
Stayed in January 2023
Reviewed: 6 January 2023
K
CanadaNothing. It’s a good hotel.
Excellent breakfast with a large seating area. 24/7 coffee/tea/hot chocolate in the lobby. Large suite with two TV’s. very clean. Would stay here again.
Stayed in January 2023
Reviewed: 3 January 2023
Kaitlyn
United StatesWe booked the hotel room to do a night "away" with the kids, particularly to use the pool. My even husband called to make sure the pool was open-- when we arrived, we were able to swim before dinner. The next morning when we went down to use the pool (the whole reason for our stay) the pool was closed and was being drained... I wouldn't care except that we called to ensure that it was open. My kids were really disappointed, especially since we were all suited up and wearing floaties already!
Breakfast was a nice addition-- I went down and grabbed coffee and some items for my family. The oatmeal was delicious and the food buffet was really clean. The room itself was nice-- good space for my family of 4.
Stayed in January 2023
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