570 Arsenal Street, Watertown, MA 02472, United States
#2 of 4 hotels in Watertown
Guests' ChoiceBased on 190 hotel reviews
8.7Cleanliness
9.2
Comfort
9.3
Location
8.9
Facilities
9.0
Staff
8.9
Value for money
8.2
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End of dialog contentReviewed: 22 April 2024
Rachel
United StatesPool could be bigger and no hot tub
Breakfast was included, room was clean and had a lot of room. Pool was very warm
Stayed in March 2024
Reviewed: 17 April 2024
Joanne
United StatesThe breakfast
Just about everything
Stayed in March 2024
Reviewed: 2 April 2024
Gustavo
Costa RicaBreakfast is too repetitive with few options.
Location and cleanliness.
Stayed in April 2024
Reviewed: 8 February 2024
Elaine
United StatesNo complaints
Location close to arsenal square
Stayed in January 2024
Reviewed: 29 January 2024
Carol
United StatesThe coffee. Those little coffee machines do not make good coffee. And the coffee at the breakfast wasn't much better.
I was amazed at the room - not just a room but a studio apt with so much space to relax
Stayed in January 2024
Reviewed: 23 January 2024
Laurie
United StatesVery clean & spacious. Close to The Track at New Balance.
Stayed in December 2023
Reviewed: 15 January 2024
Maureen
United StatesIt takes a long time for the water to get hot.
The room set-up is nice.
Stayed in January 2024
Reviewed: 31 December 2023
Teresa
United StatesWhen I went to my spacious room studio it was stunning, until I saw the bed practically on the floor, my husband said it was probably on a platform, no biggie until it was time for bed at 12:30 am and I realized that that bed needed a boxspring, I took pictures and went to the front desk and explained to the lady the situation and I said I am sure there she looked at me and said I can change your room and I checked you have a handicap room. Which was not requested or needed. She gave me another room that was not handicap and it did have a box spring.
Location, Parking, very friendly staff, easy check in across the street from the outdoor mall and next door is Target Ubers are easy to get and pick you up right in front of the hotel.
Stayed in December 2023
Reviewed: 28 December 2023
Mitzi
United StatesWe don’t like being guilt-tripped into being ecological- especially when paying for service.
We did not at breakfast there. Location is perfect for us; we’ve stayed there previously. The staff s great- very polite & helpful- particularly Grace & Muhammad.
Stayed in December 2023
Reviewed: 10 December 2023
David
United StatesThe room felt like a home away from home
Stayed in November 2023
Reviewed: 7 December 2023
Arinze
NigeriaThe room and the catering facility was good
Stayed in December 2023
Reviewed: 28 November 2023
Cait
United StatesI don’t have anything bad to say about our stay
The room was beautiful and it was only 7 min from the venue we were going to.. the staff was super nice also
Stayed in November 2023
Reviewed: 21 November 2023
Jakov
CroatiaSound of the ventilation system but I know it's not up to you.
Everything
Stayed in November 2023
Reviewed: 13 October 2023
Clothilde
GermanyThe AC is definitely a plus but the moment we stopped it, temperature would get really high. 4h after we turned it off the temperature reached 30°. If turned on only the sleeping area was cooled. A bit far by the city center by public transport.
The studio is nice and clean. Bed and sofa are very comfortable and we enjoyed the bathroom. The kitchen was well equipped for a short stay. The breakfast was tasty with different options each day. Staff was also very nice and helpful.
Stayed in October 2023
Reviewed: 8 October 2023
Florentina
SwitzerlandThe air conditioner, even if I could switched off
The room very comfortable
Stayed in October 2023
Reviewed: 5 October 2023
Janet
United StatesLocation, room layout, good restaurants and shopping close
Stayed in October 2023
Reviewed: 25 September 2023
Otis
United StatesGuess we didn’t stay long enough for negatives, although my husband thought the toilet tissue could be better quality.
This residence inn, a LEEDS facility, must be newly built or renovated 👏🏽👏🏽👏🏽. Expensive, but it’s Boston with Harvard nearby AND it’s MORE than just a bed in a room. Front desk was very helpful. We called from the airport requesting early check-in and got it. Room was very very clean. Kitchen was spotless, even the dishes glasses silverware sparkled. Regular complimentary breakfast was ok, bacon eggs juice waffles muffins yogurt fruit etc.
Stayed in September 2023
Reviewed: 9 September 2023
Shirley
United StatesBed was very bouncy - could feel every movement of the other person.
The location is right by the Arsenal Mall area, which was great. Room was a great size, and I loved the layout. The mirror area outside the bathroom was great to get ready, because it had good lighting and an electrical outlet! So I could do my hair and makeup while someone else was in the bathroom.
Stayed in September 2023
Reviewed: 8 September 2023
Rose
United StatesDaily cleaning of the room didn't happen and the room did not have proper stocking of supplies, paper towels, dishwasher det., etc. The lady over kitchen during the breakfast could have been much nicer and courteous.
The facility was nice, modern, updated.
Stayed in September 2023
Reviewed: 5 September 2023
Xiaoju
CanadaIt will be good if free parking.
It's new and clean, The breakfast is good. Our kids love this hotel.
Stayed in September 2023
Reviewed: 4 September 2023
Scott
United StatesThe bed was close to what we were used to in other Marriotts but a bit on the firm side. Construction outside during our stay woke us up a few times in the night.
It was the closest hotel to our destination and was close to other things we needed. The room was clean and had everything we needed and was mostly comfortable.
Stayed in September 2023
Reviewed: 18 August 2023
Jennifer
United StatesNot a fan of the breakfast as it was really basic and limited. They need to add more option and a bit more variety.
Room was excellent! Close enough to Boston, and parking was plentiful.
Stayed in August 2023
Reviewed: 10 August 2023
Mayra
United StatesCharge for parking
Location, cleanness, staff, breakfast
Stayed in August 2023
Reviewed: 8 July 2023
Mark
United StatesBath room towel was small for me . then you front dest and house keeping got bigger one !!!
staff was helpful Breakfast was Fantastic Room was clean and bright. Hotel room save the day
Stayed in July 2023
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