1528 North Main Street, Summerville, SC 29486, United States
#9 of 20 hotels in Summerville
Guests' ChoiceBased on 157 hotel reviews
8.7Cleanliness
9.0
Comfort
9.1
Location
9.5
Facilities
8.9
Staff
9.1
Value for money
8.6
Free WiFi
9.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 13 May 2024
Barham
United StatesNot a thing.
Very nice accommodations; the king bed was amazing; very clean; staff very helpful and considerate. Easy check-in and out. Would stay there again.
Stayed in May 2024
Reviewed: 13 May 2024
Andre
United StatesCarpet stained and sofa stained I
Clean, staff courteous, good price
Stayed in May 2024
Reviewed: 7 May 2024
Jill
United StatesThe bed was comfortable, staff was friendly, and room was clean, but breakfast was horrible. The eggs were terrible, no options for pancakes or fruit. Just a sad frozen but warmed up biscuit, couple of plain bagels or toast, even coffee options in the room were terrible. No creamer provided for room. The breakfast was something I always loved about staying at a Residence Inn.
Stayed in May 2024
Reviewed: 21 March 2024
Lakeesha
United StatesBreakfast was cold
Amazing comfortable rooms with nice shower and bed
Stayed in March 2024
Reviewed: 14 January 2024
Robert
United StatesGreat staff!!!Room is big
Stayed in January 2024
Reviewed: 8 January 2024
Mitchell
United StatesToilet needs repair, constantly running. Mattresses need replaced, very soft….
Clean
Stayed in January 2024
Reviewed: 2 January 2024
Mary
United StatesUnderstaffed
Very clean and spacious. Had everything we needed
Stayed in December 2023
Reviewed: 18 December 2023
Mazza
United StatesNothing it as honestly one of the best hotels I’ve stayed in.
I loved everything we were visiting family and it happened to be around the corner from there house and 15 mins away from other family members.
Stayed in November 2023
Reviewed: 8 December 2023
Steve
United StatesBreakfast choices were “adequate”
Well appointed room
Stayed in December 2023
Reviewed: 24 November 2023
Cindy
United StatesI would have preferred to have a few toiletries such as hand lotion and a shower cap in the bathroom.
Breakfast was very good. There were a lot of options. There was enough seating for our group of 6.
Stayed in October 2023
Reviewed: 19 November 2023
Jennifer
United StatesHow it took me on a back road off 95 through the country and no lights when I get to hotel it's right by 26.
Layout of room and cleanliness
Stayed in November 2023
Reviewed: 17 October 2023
Ericka
United StatesThere is no sliding door to the shower
The room was spacious and the appliances were new and updated and the dishes in the cabinet were clean and the shower and bathroom was a nice size and the staff was understanding of my needs and accommodations
Stayed in September 2023
Reviewed: 2 October 2023
Mwasaa
United StatesLeaking toilet
Clenliness
Stayed in October 2023
Reviewed: 1 October 2023
Ademar
Brazildo atendimento inicial
hotel em geral
Stayed in September 2023
Reviewed: 17 September 2023
Paulette
United StatesN/A
The breakfast was great!
Stayed in September 2023
Reviewed: 4 September 2023
Megan
United StatesNothing to dislike.
Very clean and modern, the breakfast was great!
Stayed in September 2023
Reviewed: 21 August 2023
Mrs
United StatesCheck in was difficult at first
The first night was a little rough but then everything came together and it was great
Stayed in August 2023
Reviewed: 17 August 2023
Shalanda
United StatesThe hallways where very warm to be inside
We loved the rooms they where spacious and very clean!
Stayed in August 2023
Reviewed: 17 August 2023
Linda
United Stateswe were on the first floor / a little noisy on wknd / pool not the cleanest
close to restaurants
Stayed in August 2023
Reviewed: 10 July 2023
Roxana
United StatesStaff were very accommodating and the facility was very nice. I had an issue with smoke smell in my room and the front desk person was right on it making sure myself and son were pleased
Stayed in July 2023
Reviewed: 23 June 2023
Ray
United StatesNeeds a covered entrance that a car can park under while loading and unloading. It was raining when we arrived and left and had luggage and a family of 6. Also the front desk staff was slow and stand offish. It didn’t seem like she particularly enjoyed her job.
Clean property and great location. Stayed here for a family cruise out of Charleston. Better value for close proximity. Breakfast was great with many options. Something for everyone in our group of 6.
Stayed in May 2023
Reviewed: 19 June 2023
Karen
United StatesFacility and staff
Stayed in May 2023
Reviewed: 12 June 2023
Lesa
United StatesThe elevators smelled really bad -- like garbage or stinky fish -- the entire stay. We just took the stairs. Also, the continental breakfast was ok but not the best ever -- could have been much worse.
The facility looked fresh and new upon arrival. The area around the hotel was really cool too. Staff were friendly and helpful. Our room was super nice and exceeded our expectations.
Stayed in June 2023
Reviewed: 12 June 2023
Paulette
United StatesN/A
The room was nice and clean. The staff was amazing!!!
Stayed in June 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content