Breakfast was poor - open from 6:30-9:00, but little food left after 8 am. Had to ask for plates, forks, cups for juice and napkins nearly every day. Overall property is getting run down -blackout shades were tattered, bureau drawer didn’t close. Nearby shopping mall is a ghost town so their business is down too I guess.

Large suites, good towels and bedding, well equipped kitchenette

Stayed in April 2024

Our ac went out the first night

It was nice and clean. Location to everything was great. Staff was nice and helpful

Stayed in March 2024

The housekeeper tried opening my door in the morning. Luckily I had it locked so they couldn’t get in. Very disturbing. Also took the front desk 15 min to get me my room, even though I already had it reserved.

Stayed in October 2023

Pool was closed. Chose this site because of indoor pool. Very disappointed.

Breakfast was fine. Room was clean. Friendly staff.

Stayed in September 2023

I expected more from the breakfast. It seemed skimpy, not even offering regular bread for toast. Seems the quality of the foods offered anymore has really declined, but I'm sure this is not exclusive to only this hotel.

Rooms were nice. Indoor pool okay (seemed like it needed some cleaning attention). Staff was pleasant.

Stayed in May 2023

it’s not really near anything for walkers, but fine for drivers.

I was able to do laundry and the kitchenette saved me from having to eat out so much.

Stayed in November 2022

Bed was too soft and tilted towards the headboard

Stayed in March 2022

The facilities are dated and need upgrades. The breakfast was underwhelming and no hot fresh foods provided.

Very helpful and friendly staff. Secure facilities. Great surrounding for food, groceries, etc.

Stayed in November 2021

Pool wasn’t working

Everything other than pool being out

Stayed in July 2021

room 306 was too noisy from the outdoor fans. couldn't keep the windows open. noisy even when the windows were closed.

location: near Zion Market, which has fresh food and Korean/Asian cuisine foodcourt. easy to access from i-35. kitchen: hot plate and pots in the cabinet would be useful for family travelers

Stayed in May 2021

Pot holes, some big, were difficult to see in the dark and could damage vehicles. Some mornings breakfast was hard to come by, seems staff not able to keep up with demand.

Every staff member was very accommodating with desires and requests. This was a bereavement visit and some requests were made and very quickly approved and granted. This helped a sad time a little easier to endure. Thanks so much!

Stayed in March 2024

Wasn’t enough towels and wasn’t any soap

Like /rated Good

Stayed in February 2024

The pictures speaks by themselves. The room needs heavy cleaning and maintenance. We tried to change rooms but the alternative was pretty much the same. We were supposed to stay there for 7 nights. We moved out after the first night.

Location.

Stayed in January 2024

The pool was closed and I specifically chose this hotel for the indoor pool!!!! It was a gift for my grandkids and they were SO disappointed! All they asked for was a hotel weekend with an indoor pool. The front clerk did not even tell me when we checked in and I asked the pool hours!!!

Location

Stayed in December 2023

My reservation was canceled 11 minutes after I arrived in Dallas

Nothing

Stayed in September 2023

Broken everything. Horrible breakfast. Ugly rooms.

Stayed in August 2023

The pool was closed our whole stay due to maintenance, the washers and dryers where out of order, breakfast was terrible (we had to go and buy breakfast and hot drinks elsewhere) there was barely any choice and the microwave didn’t have a turn plate either. The coffee station wasn’t very good and the hallways were very dirty. You could loose a shoe with how sticky the tile In the breakfast area was. A fire door in the back stairway wasn’t closed a majority of the time we were there. On our arrival the elevator wasn’t working. The cleaning staff that we met weren’t very nice either.

I liked the location, it was very easy to get to where we needed to be each day and there is lots of places to eat out at nearby. The front desk staff are really nice.

Stayed in August 2023

Needs to be remodeled !!

Stayed in August 2023

Needs a lot of work , did not expect conditions to be soo degrating for a Marriott especially for the price I payed .Definitely needs remodelación , A/C was not working property .

Stayed in August 2023

Dishwasher was broke. Garbage disposal was clogged. Fridge was dirty. Sheets were stained or dirty. Carpets had food on them.

Breakfast was adequate. Living quarters were ok.

Stayed in June 2023

They waited until the day of my arrival that I had to travel over 6 hours to get there to tell me that my room was canceled. The receptionist stated that she sent me an email at 12:45pm on the day of arrival, and I was already in Texas at that time. I was just disappointed because the plans that were made had to be relocated to a restaurant and that Saturday night was my day to host dinner. I had to go to another hotel single king bed that I had a sleep with someone else and my other two had to book another room as well. I will never book their again. Because they tried to blame it on booking com that they don't know when we book a room and this 2 bedroom suite for 4 with a full kitchen was booked April 1, 2023.

Stayed in May 2023

When you walked in it was totally run down and raggedy! It smelled very bad....must old odor. The carpet in the room was badly stained...big nasty ones! This was definitely not the quality I am use to from a Marriott Residence inn!!!!

Nothing

Stayed in May 2023

There was two dirty towels hanging on the back of our bathroom door when we arrived. There were small body hairs all inside the tub and in the corners of the bathroom floor. The dishes in the cabinets had food dried in them, the AC did not get cold and more than once the room temp went up to 79 and it wasn’t even hot outside. it was not comfortable and made it hard to sleep both nights. they did provide us with a fan. The main elevator wreaked or animal urine. I don’t typically complain but the pictures on line make it look more luxurious when it’s actually not clean anywhere. Even all of the exterior room doors are dirty ,the hallways have an unpleasant lingering smell.

The front desk staff were nice, the man that checked us in was very professional and let us know of pool issues right away.

Stayed in April 2023

outdated everything

location and staff

Stayed in April 2023