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  5. Reviews of Residence Inn by Marriott Knoxville Downtown

Reviews of Residence Inn by Marriott Knoxville Downtown 3 stars

210 West Church Avenue, Knoxville, TN 37902, United States

#8 of 102 hotels in Knoxville

Guests' Choice

Review score

Based on 29 hotel reviews

9.4

Score breakdown

  • Cleanliness

    9.6

  • Comfort

    9.8

  • Location

    9.6

  • Facilities

    9.8

  • Staff

    9.6

  • Value for money

    8.7

  • Free WiFi

    10.0

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Showing 1 – 25

  • Reviewed: 29 March 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Close to concert venue

    Stayed in March 2024

  • Reviewed: 11 January 2024

    10
    Wonderful stay
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Shower setup is door/curtainless. Water sprays everywhere.

    Huge room, beautiful hotel, nice staff.

    Stayed in December 2023

  • Reviewed: 7 January 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed - Hearing Accessible
    • Stayed 1 night
    • Submitted via mobile

    Nice

    Stayed in December 2023

  • Reviewed: 30 November 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Nothing.

    Bed was super.comfortable. Shower was great. Breakfast was good.

    Stayed in September 2023

  • Reviewed: 15 November 2023

    10
    Great location, very comfortable bed, Front desk employees extremely helpful.
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed - Hearing Accessible
    • Stayed 5 nights

    Would have liked the quiche more than once during the week.

    Breakfast was good. The cold brew was delicious, and I loved the oatmilk! The fresh fruit was wonderful.

    Stayed in November 2023

  • Reviewed: 14 September 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Was very clean, safe, and close to everything

    Stayed in September 2023

  • Reviewed: 13 March 2023

    9.0
    I would stay here again
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    I didn’t like that the only place to park was the parking garage I have a huge truck and that was kinda tricky I didn’t care for the shower in the bathroom it seemed to get water everywhere in the room

    Staff was amazing check in was so easy Room was spacious bed was very comfortable. Kitchen was perfect

    Stayed in March 2023

  • Reviewed: 26 September 2022

    10
    Our stay was wonderful & exceeded our expectations!
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    no complaints at all

    location & clean

    Stayed in September 2022

  • Reviewed: 5 August 2022

    10
    Great spot to visit downtown Knoxville
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night

    I hate finding a great hotel and rate, then finding you have to pay $20 to park. Just rasie your prices and advertise free parking

    This was an excellent choice for a quick trip to Knoxville. Walking distance to everything downtown. The room was HUGE, clean and well equipped with a full kitchen like a condo. The free breakfast was "pay for" quality. Scrambled eggs, sausage, quiche, egg sandwiches, waffle maker, cereal, milk, juice, and coffee

    Stayed in August 2022

  • Reviewed: 1 August 2022

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite
    • Stayed 1 night

    We were in Knoxville for only an overnight stay and were pleasantly surprised by the cleanliness, modern amenities, and extra services offered. The hotel has a lovely dining area for breakfast; however, the unique menu at Starbucks in the adjacent Courtyard by Marriott was more appealing. Having accessibility to amenities in both hotels for business and recreational travel is such a plus. The night, morning and housekeeping staff were very kind and accommodating.

    Stayed in July 2022

  • Reviewed: 2 May 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Skylar and Gabriel went above and beyond for us. Excellent customer service. We will be back for sure.

    Stayed in April 2022

  • Reviewed: 20 July 2021

    10
    Comfortable and relaxing
    • With a pet
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    I liked everything! I have nothing negative to say.

    Good breakfast , hotel was really clean.

    Stayed in June 2021

  • Reviewed: 18 March 2024

    7.0
    Pretty good room, a little pricey
    • Leisure trip
    • Group
    • King Studio with Sofa Bed
    • Stayed 1 night

    The breakfast was terrible, girl at front desk when checking out was too busy on her phone to barely speak to us.

    Room was large and clean

    Stayed in March 2024

  • Reviewed: 5 October 2022

    6.0
    The hotel was very clean and comfortable. The location is convenient for downtown and river area access.
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    We were in the lobby at check in time but were told our room wasn’t ready, it was 3 hours before we got into our room. Other than that the rest of the stay was great. They also waived the parking fees for the weekend.

    beautiful place and very nice rooms

    Stayed in July 2022

  • Reviewed: 12 May 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in May 2024

  • Reviewed: 2 January 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • One-Bedroom Suite
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in January 2024

  • Reviewed: 2 January 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night

    There are no comments available for this review

    Stayed in January 2024

  • Reviewed: 22 December 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in December 2023

  • Reviewed: 17 December 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in October 2023

  • Reviewed: 9 October 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in October 2023

  • Reviewed: 3 June 2023

    10
    Excellent place to stay on edge of downtown Knoxville
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 7 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in May 2023

  • Reviewed: 2 February 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in December 2022

  • Reviewed: 13 January 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 2 nights

    There are no comments available for this review

    Stayed in December 2022

  • Reviewed: 17 October 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in September 2022

Showing 1 – 25

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