401 Bullitt Lane, Louisville, KY 40222, United States
#7 of 146 hotels in Louisville
Guests' ChoiceBased on 81 hotel reviews
9.3Cleanliness
9.5
Comfort
9.6
Location
9.6
Facilities
9.5
Staff
9.5
Value for money
9.2
Free WiFi
7.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 1 April 2024
Jim
United StatesNothing
Really fine quality and very clean.Very professional staff.
Stayed in March 2024
Reviewed: 24 September 2023
David
United StatesThe TV in the living room area didn't work. We didn't care enough to do anything about it. The one in the bedroom worked fine.
Staff was very helpful and the breakfast was well laid out. There is a nice basketball court in the back of the hotel that has a mesh fence surrounding it, enjoyable to play some hoop out there with my son.
Stayed in September 2023
Reviewed: 3 July 2023
Robert
United StatesVery Clean, friendly....great accommodations and location...would seek them out again if ever in the area
Stayed in July 2023
Reviewed: 20 June 2023
Yvette
United StatesN/A
What did you think of the breakfast? It was ok. The location was good
Stayed in June 2023
Reviewed: 9 June 2023
Amanda
United StatesThe pool was not very nice could have been better if it was ready for us before we got in the chemicals were too strong.
We enjoyed the look and cleanses of the room and lobby and breakfast area. Breakfast was good both mornings.
Stayed in May 2023
Reviewed: 23 May 2023
Gladys
United StatesI didn’t like my trip was over 😞
Everyone was so helpful 😊
Stayed in April 2023
Reviewed: 22 May 2023
Xavier
United StatesNothing
Everything
Stayed in April 2023
Reviewed: 15 May 2023
Morgan
United Stateshow clean it was
Stayed in May 2023
Reviewed: 17 April 2023
Anita
United Stateseverything
everything was perfect will stay again and again Ms.Denson
Stayed in April 2023
Reviewed: 25 March 2023
Alexa
United StatesNothing. Everything was great.
Everybody was very nice and helpful. Kitchen staff was very friendly and very on top of cleaning. I can tell that they care a lot about the cleanliness.
Stayed in March 2023
Reviewed: 19 March 2023
Nicole
United Statesweather in area resulting in no wifi - out of their control but an inconvenience
convenient location
Stayed in March 2023
Reviewed: 16 March 2023
Nyra
United StatesWe really enjoyed our stay-cation! Our home was being renovated and We decided to stay. So glad we did… We went on Tuesday which was Taco Tuesday at the Hotel as well!!! They offered free Tacos, with all toppings you can think of and my kiddos were so happy. We had access to The pool until 11pm, there’s a beautiful area to sit outside and enjoy the fire pit, and we we’re able to workout before our checkout! Our rooms were clean, our kitchen was nice as well. I could go on & on Or you could go on and Book a stay to see for your self.
Stayed in March 2023
Reviewed: 20 February 2023
Myra
United Statespool slightly small
clean. good parking. safe. I like the full kitchen in the room. waffles at breakfast were great.
Stayed in February 2023
Reviewed: 27 September 2022
Sarah
United StatesPool needed to be reserved to use. That didn't affect me at all. Others may have an issue with it.
clean hotel, friendly staff, awesome room, comfy bed
Stayed in September 2022
Reviewed: 31 July 2022
Christopher
United StatesNA
Lady at the front desk during my check in was extremely nice and helpful
Stayed in July 2022
Reviewed: 27 July 2022
Cmc
United StatesI enjoyed everything about this hotel. clean. comfortable. friendly environment for my family. nice breakfast. beautiful property. beds are comfortable. rooms and entire hotel was very clean.
Stayed in July 2022
Reviewed: 29 June 2022
Timothy
United Statescrazy spacious rooms. easy to access, plenty of parking. restaurants and shopping within walking distance complimentary food and drinks between 5pm (?) and 7:30pm. breakfast staff were awesome.
Stayed in June 2022
Reviewed: 21 March 2022
Whittnei
United StatesRules about pool time slots should be made aware of upon booking.
Stayed in March 2022
Reviewed: 22 January 2022
Braid
United StatesSomeone picked up my ugg boots and soap as I was packing to check out of hotel room they were still in the ugg shoe box and were brand new.
The breakfast was wonderful
Stayed in December 2021
Reviewed: 13 October 2021
Kerry
United StatesVery clean, very fancy. Staff was very nice & helpful. Great facility over all.
Stayed in October 2021
Reviewed: 17 August 2021
Sam
United StatesWe enjoyed the hot breakfast and my kids enjoyed the waffles every morning. We enjoyed the spacous room, the tv's in the room for kids. The kitcken in the room was excellent, we used it to cook food the 1st night. Highly recommend this establishment during their stay in Kentucky.
Stayed in August 2021
Reviewed: 15 May 2023
April
United StatesCheck in was bad. They didn’t know if room was ready. I was asked to wait 3 different times after initial check in. The pool dyed all swim suits white. Asked for towels and they were never delivered
Breakfast was good.
Stayed in May 2023
Reviewed: 1 August 2022
Charles
United StatesThe fact that my fridge didn't work, nor did the microwave, or some of the outlets in the kitchen. Fridge was fixed, but nothing else worked.
Loved the facility. Staff was phenomenal.. Pool was great.
Stayed in July 2022
Reviewed: 2 March 2022
Jeffrey
United Statesthe day staff was great. night staff way undermanned. have to ring a bell and wait for them and then forget about any kind of service after 8pm.
Stayed in March 2022
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content