8078 Berry Farms Crossing, Franklin, 37064, United States
#10 of 36 hotels in Franklin
Guests' ChoiceBased on 79 hotel reviews
9.1Cleanliness
9.6
Comfort
9.4
Location
9.4
Facilities
9.6
Staff
9.4
Value for money
8.7
Free WiFi
7.0
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End of dialog contentReviewed: 9 May 2024
Camille
United StatesThe staff was absolutely amazing. From the front desk, to the bartender and on, we felt like family. Breakfast & dinner were both delicious too.
Stayed in May 2024
Reviewed: 3 April 2024
Greg
United StatesNothing
Excellent staff
Stayed in March 2024
Reviewed: 5 January 2024
Jet
United StatesNothing negative except maybe the price haha
Breakfast was excellent. The room was quiet and large. Bed was comfortable. Loved the shower. Closet space. Decent sized kitchen if needed. Pet friendly, but you'd never know a pet stayed there. So clean. No bright lights shining in your room to keep you awake. Thick walls so you couldn't hear other guests. It's worth the money to stay here and I'd stay here again and again.
Stayed in January 2024
Reviewed: 30 December 2023
Rhonda
United Statesnothing
location, room, friendly staff
Stayed in December 2023
Reviewed: 25 October 2023
Katherine
United StatesWe had last minute changes that we had to make to our reservation and the people that we worked with were really understanding and accommodating. The room was very comfortable, and the breakfast here was very enjoyable, offering a wide selection of food to choose from for various types of diets.
Stayed in October 2023
Reviewed: 10 October 2023
Teator
United StatesParking was not finished pavement and is in back of property.
Very convenient location and great value.
Stayed in October 2023
Reviewed: 23 September 2023
Kathy
United StatesHad a small mishap with the air but it was taken care of immediately
The staff was exceptional.
Stayed in September 2023
Reviewed: 9 September 2023
Victoria
United StatesThe shower design is not a good idea. Water sprays out pass the glass and get the floor and surrounding area wet. The bathroom had a touch of mildew smell.
Beautiful space and great location. Staff was incredible and breakfast was delicious! Our room was clean and spacious. Our suite had everything you needed.
Stayed in September 2023
Reviewed: 16 July 2023
Shelley
United StatesIt’s a little confusing to wind down and around to find, but a neat community overall.
The lobby and outside sitting areas around the pool were great! The suite was an excellent setup!!
Stayed in July 2023
Reviewed: 25 June 2023
Steffens
United StatesOk it's bean a month now and I'm still waiting for a refund I used booking.com and was double charged!! Issue hasn't been resolved yet on the hotel side of things. When I arrived at the hotel on Friday they said it was not paid for I said how could this be I was paid in full I have a reservation number so they charged me at the front desk as well as already paying on booking.com hoping this issue gets resolved soon starting to get very frustrated!!
I purposely booked this hotel because of the room size it was like being in a mini condo only thing I wish I would have done differently is not accidentally gotten a handicap shower it has no door pretty poor design it allows water to get on the floor had a bunch of towels to prevent this.
Stayed in May 2023
Reviewed: 12 June 2023
Kim
United Statesvery clean
Stayed in May 2023
Reviewed: 6 June 2023
Richard
United StatesNice breakfast
Stayed in June 2023
Reviewed: 15 April 2023
Michael
United StatesNo negatives. Place seems very new and clean
Good location. Staff and bar were super friendly. Nice place for my budget and location.
Stayed in April 2023
Reviewed: 27 March 2023
Steven
United StatesThe staff was amazing and could not be more friendly.
Stayed in February 2023
Reviewed: 17 January 2023
Julie
United StatesQuiet and conveniently located / Dog friendly
Stayed in January 2023
Reviewed: 18 December 2022
Doyle
United Stateseasy access, extremely clean, staff was very friendly and helpful and great location
Stayed in December 2022
Reviewed: 13 November 2022
Mari
United Statesthe shower
the location is very convenient
Stayed in November 2022
Reviewed: 3 November 2022
Kurt
United Statesnew, fresh interior
Stayed in October 2022
Reviewed: 15 October 2022
Jason
United StatesTV didn't work and no one knew how to fix it.
Clean comfortable relaxing
Stayed in September 2022
Reviewed: 20 September 2022
Vicky
United StatesStaff a bit friendlier & more approachable.
Great breakfast! One of the best!
Stayed in September 2022
Reviewed: 8 September 2022
Gloria
United StatesFinding this Residence Inn within the complex of other businesses & hotels in the locale reatwas difficult. Coming in and leaving was hard. Needs signs and arrows!
Great place..good location@
Stayed in September 2022
Reviewed: 24 May 2022
Morlunda
United Statesvery clean and welcoming staff. very private and quiet.
Stayed in May 2022
Reviewed: 3 May 2022
Jon
United StatesThe shower need door or shower curtain. Water gets all over floor.
Could of been better
Stayed in April 2022
Reviewed: 25 April 2022
M_myers
United StatesThe breakfast was very nice. There was a wide variety of food available.
Stayed in April 2022
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