Update rooms

Stayed in February 2024

My key card stopped working and I was locked out.

It was quiet and I loved the fireplace and I was able to relax and enjoy my stay

Stayed in February 2024

Front desk unprofessional and location not great. I felt like family was living in the location in the breakfast area and around the location. Not as professional as I expected. I felt a bit nervous.

Pretty building, awkward parking with other cars with trailers. Room was nice.

Stayed in December 2023

Aircraft noise(duh....airport adjacent). Mismatched light bulb colors. Kitchen light flickered and cabinets were.in poor condition.

Location close to convention center was great. Room was clean and spacious.

Stayed in January 2024

Had to tell desk that coffee was out and wait for more to be made. Items ran out to fast.

Clean area. Fresh food.

Stayed in October 2023

The fridge wasn't cleaned out from the previous guest but it was late and my kids already fell asleep so I left it

Rooms made sleeping arrangements easier for my family of 4. Full refrigerator with freezer, stove, dishwasher. Bathroom was a good size

Stayed in August 2023

Airport noise

Love the stay.. a little noisy at night due to the airport but that was to be expected.. due to how close it was but overall a great place to stay would definitely recommend

Stayed in June 2023

parking was a bit of an issue for our larger vehicle

it was easy to find, and very clean

Stayed in January 2023

The accommodations were great.

I heard noise from the interstate which is close to the hotel. I had a hard time sleeping due to the noise.

Stayed in October 2022

can’t find anything to complain about

convenient, clean, good breakfast

Stayed in September 2022

The price, as I've been staying at the hotel for 6 years for the NSRA Street Rod Nationals and every year the prices have drastically increased. I understand things can't stay the same but I think there is a little bit of price gouging going on that week during the show. Hotel van use to take you to other location under 3 miles but not no more.

The staff has always been very pleasant and very helpful. The breakfast is okay, it could have a little better variety as everyday was pretty much the same food.

Stayed in August 2022

Tv didn't work the first night. The next morning it was working

The night shift crew when we arrived was wonderful. The morning staff lady was a little rude but she got it together real quick.

Stayed in July 2022

parking

convenient to Expo center, rooms spacious and had what we needed

Stayed in July 2022

toilet seat dirty ,ran out of towels, and the ones we had had hair on them , had to go buy towels and rags

location

Stayed in July 2022

it was fine, I left a container of personal items in my room at check out. later that day I went back to the hotel to get those items and most of them were gone. the items taken were of little dollars value but they were gifts from coworkers at my last place of employment. it deeply upsetting one that I left the container and the two items were removed from the container.

the property was ok

Stayed in April 2022

our stovetop didn’t work but the staff did offer to put us in another room, lights flickering and sometime didn’t come on

location ,good breakfast ,friendly staff, clean

Stayed in May 2022

check out was at 12 but when I went to put some of my stuff in car at 11:15 I got locked out of my room. my key no longer worked so I had to get housekeeping to open my door.

front desk staff were great

Stayed in May 2022

There was one dirty cup in the cabinet (but the other 3 looked clean). I chose the airport location because it was near the highway. But there's NOTHING useful close by: no gas stations, restaurants, fast food places, convenience stores, grocery - and the choices for frozen dinners sold by the front desk could have been better. I finally found a Walgreens, but the food section there was almost empty.

The staff was very friendly. The room had everything and the wifi was very good. I was happy to find I could stream YouTube without having to sign in or set up anything.

Stayed in December 2021

I reserved king room...I think it was a queen. mattress was awful!! TV did not work one night.

location was good. breakfast good. staff friendly.

Stayed in November 2021

Shower drain was clogged TWICE. Install hair catchers in every drain to eliminate that and have the room cleanings more thorough.

Breakfast was good but should be over at 10am EVERY DAY, not just weekends.

Stayed in September 2021

2 girls showed up out of no where asking for phone charger so they could get home. Seemed a bit sketchy. (Also was bugging the front desk) I was right. They started playing with a basketball my kid won from Kentucky kingdom. He said please give me my ball back. I don’t know you. They started cussing f this and f that. Entitled teens thinking they can just use other people’s property without even courtesy of asking first. He would have shared if they asked, but these girls waking down the street showed up in the pool area. I never mentioned to hotel staff bc they were more worried about closing the darn pool instead of what happened. Hotel more concerned with laws then personal customer safety. Good luck YALL!!! All I said to these two girls who weren’t even guests at the hotel was… girls please give him the ball back. Heck… after the hotel staff yelled at my kids I didn’t even want to mention they had random people bothering paying guests. Didn’t want them to start yelling at me bc I interrupted their ball game. Facility was fine but some staff and no one checking on facilities… i just wanted to get back to the room and hide… ON VACATION WITH MY KIDS!!!

Staff was wonderful at check in. I went to front desk to get pool towels (none were provided on the outside shelves), it was right at pool closing time and the two guys up front were doing nothing other than watching a basketball game on tv. They gave me the towels and immediately said I’m gonna go close the pool. We walked to pool so I could give my kids the towels and he was almost screaming at my kids to hurry up and get out of the pool bc it’s the law. Like geez… if you were so concerned about clearing the pool on time you wouldn’t have waited until 30 seconds before closing time. If I hadn’t asked for towels they probably wouldn’t have even noticed the time to close the pool bc they were watching a game. I get it… kids don’t always listen immediately but dang… you don’t have to start raising your voice saying to children “it’s the law”. Who knows if that’s accurate or not in Ky. Could be but we were out of the pool and leaving within a couple mins grabbing our stuff. Totally rude especially since I asked for towels and headed out anyway. Screaming was 1000% unnecessary.

Stayed in July 2021

Ms. Yolanda and the whole front desk staff were awesome and very welcoming to me and my families stay.

Stayed in May 2024

Nothing

The staff was exceptionally friendly and helpful.

Stayed in March 2024

Should have welcoming bags for dog show and poop bags available for people to pick up after their dogs. I picked up 2 piles of someone else’s poop. Because I want to be able to stay at a nice hotel like yours!:)

Staff was friendly and helpful at all hours.

Stayed in March 2024