Have nothing bad to report.

Room was nice. Full kitchen looked very nice and would have been great if we were staying more than one night. My wife (former housekeeper) approved of the cleanliness. Breakfast was good.

Stayed in March 2024

I did find that I needed to wash the dishes prior to using them despite the fact that they were put away like they were clean. The breakfast was standard, but the waffles were entirely too sweet and had crunchy sugar clumps in them despite looking like regular waffles.

The room was fantastic and the location was incredibly convenient. We didn’t hear any of the neighbors at all. The common areas were very clean and well kept. The building itself smelled very clean. It was a wonderful two night stay with three children under 10.

Stayed in April 2024

The free internet was slow and inconsistent

The location was awesome, close to all the stores and the highway. 15 minutes from downtown Louisville.

Stayed in February 2024

Not enough parking spot spaces. I had to park in a lot off this property for two of the nights of my stay.

Stayed in February 2024

Not enough towels and washcloths, only pot for cooking was very small. Telephone didn't work for calling front desk. Pet fee was steep and non-refundable.

Good breakfast, lots of choices. Kitchenette was a good layout, plenty of dishes and silverware. I liked the shower especially since I am disabled wheelchair could roll right into shower. Good location and plenty of choices for food and shopping.

Stayed in January 2024

The bathroom seems outdated and definitely could use a bit of a renovation

I really liked having a sweet that included living and kitchen area

Stayed in July 2023

Friendliness

Great

Stayed in March 2023

I wish the indoor pool was heated.

loved our room. very spacious and clean. nice management.

Stayed in May 2023

Great room with wonderful staff!

Stayed in April 2023

Kitchen was dirty, couch was dirty, pull out couch had crumbs of food that took forever to clean off, And the pull out mattress had a large brown stain on it, the mattress was super hard and bulky, and overpriced for what the room looked like.

Staff was friendly and personable. In addition, staff was informative and knowledgeable about the events we were attending.

Stayed in April 2023

The pool was not working for a couple of days, but they made arrangements with Courtyard to use their pool. They had an issue with natural gas, so you could not shower for a day (no hot water). They did give us a nice credit back, but you had to ask. They also offered to change our motel to downtown, but their pool was outside.

We had a suite and a studio as we had 4 adults and 3 kids. Very comfortable and spacious! Each had a kitchette with microwave, full size fridge, dishwasher and stove top.

Stayed in March 2023

could only go through the front door which is narrow, making it hard to go through with baggage and kids safely

friendly staff and great breakfast

Stayed in October 2022

I like the suite it had everything we needed

Stayed in November 2022

the outdoor area in the courtyard was really dirty and a mess. a smoking area but no place for the cigarette mess. the furniture was worn and dirty.

the location and convenience was great. the room configuration was comfortable and enough space. The breakfast was small but enough.

Stayed in June 2022

My room was not completely clean. There was a sock on the smoke detector and food still in the refrigerator. There was also blood on the curtains.

The double room and the hotel is beautiful.

Stayed in June 2022

What I didn't like in my room because I had the one bedroom and Suite. In the living area behind the couch I found a sock and some tissue paper in the bedroom behind TV stand with the TV on it I found a bunch of tissue papers scrap paper behind the TV stand and in the window seals in the bedroom they were very dirty but other than that... at the pool area needs a little bit more TLC... other than that my stay was very nice..

My room was great and the breakfast was good and hot!!! And the staff was nice and very helpful when needed!!

Stayed in April 2022

Bigger trash can in room, not a big deal but we had a ton of trash.

My family enjoyed our stay. The kids loved the pool and basketball court. Staff was was really helpful and friendly.

Stayed in April 2022

Our room was super cold and our heat was broken as well as the fireplace

The breakfast was great

Stayed in March 2022

The breakfast that was prewrapped sandwiches brought in from a vendor were not that good

The staff was very friendly, and very responsive to our requests. The location with the close proximity to the interstate was also a plus. The breakfast that was prepared there was very good.

Stayed in January 2022

All garbage cans outside were totally full.

Stayed in October 2021

I think the place could use a little bit of a touch up. The manager should do a walk through the public areas, corridors and make a list of things that need attention. There are some wall sconce light fixtures for example that are kind of beat up., a few other lights out, stuff like that.

Location was great! Close to everything I needed. The evening front desk employee was top notch. She was very accommodating. At one point things got very busy and she even had to answer a phone call while checking in several guests, but she kept her cool. She helped me with a request later in the evening. It was just one of those things--you could tell she was experienced, was anxious to give good service and was happy to do so. Made my day. Room was very clean and comfortable

Stayed in August 2021

Hall says were dirty.

Didnt have breakfast.

Stayed in June 2021

No hot breakfast on the weekend.

Stayed in July 2021

pull knobs should be installed on each and every cabinet door to meet Covid sanitary codes. All were very ''GROSS'' from wet hands.

weekend breakfast was horrible

Stayed in June 2021