1590 North Military Highway, Norfolk, VA 23502, United States
#12 of 41 hotels in Norfolk
Guests' ChoiceBased on 301 hotel reviews
7.9Cleanliness
8.2
Comfort
8.2
Location
8.7
Facilities
8.2
Staff
8.7
Value for money
7.8
Free WiFi
7.1
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End of dialog contentReviewed: 8 April 2024
Sarah
United StatesIt smelled so strongly of sweet chemical cleaning products in the hallways. Nearly gave me a migraine. Everything was very cheaply made. Bare minimum everywhere you turned. Someone set off the fire alarm in the middle of the night.
It was very close to where my parents live
Stayed in April 2024
Reviewed: 23 March 2024
Quiana
United StatesI never received my deposit Back. Was told by the hotel it is on booking. Com.
Ro9m was clean
Stayed in February 2024
Reviewed: 9 March 2024
Monica
United StatesWe had to send down for bedding for the sofa bed because there were 5 of us. There also were only 4 towels and wash clothes. I put that there were 5 of us on my reservation, so it would have been nice to already have what we needed in the room. However, I called down to the staff and they brought what we needed ASAP, so I'm grateful for that!
Breakfast was wonderful! The room was clean, ready for us and very nice. I really liked the suite with the kitchen. Plenty of power outlets. The elevator smells amazing and clean. Staff was very helpful.
Stayed in March 2024
Reviewed: 28 January 2024
Kari
United StatesNothing
Spacious rooms
Stayed in January 2024
Reviewed: 23 January 2024
Iesha
United StatesIt was dirty. My room had sticky stuff on the tables, trash on the floor, and food in the sofa bed. I was changed rooms and the same result. I just cleaned it myself. We were ready to relax Mind u I wrote in my booking that this has happened to me before so please clean the room upon my arrival 😑
It wasn't a far drive from my location
Stayed in January 2024
Reviewed: 16 January 2024
Nicole
United StatesStated there was a hot tub however the hot tub was cemented over and is now a patio area
Beautiful hotel, worth the money, nice staff and cute game/breakfast room
Stayed in November 2023
Reviewed: 27 November 2023
Susan
United StatesThe breakfast was disappointing. Had to ask for them to replenish many items including tater tots, milk, juice, bread, and eggs to name a few. Waiting 10 minutes for an item was excessive when time is short. Only had potatoes 1 day out of 3, never any ham or bacon just corned beef hash one day and sausage the other two. Even the dry cereal ran out. No pastries at all. Went down for breakfast each morning 45 minutes or more before it was to end so I can’t imagine what others dined on arriving even later. Also, I booked a room for 4 people and only had bath towels for 3, shouldn’t have to request that.
The staff was super nice. We were there to see our Navy Sailor for the holiday and they allowed us to sit in the lobby and play board games for quite some time after we checked out so we could continue to visit before we started our 5 hour drive home. Nice having a full size refrigerator and stove top, we took advantage of both. We had a room with two Queen size beds and a separate sitting area which was great for those who weren’t quite ready to retire for the evening.
Stayed in November 2023
Reviewed: 6 November 2023
Nicole
United StatesShows a hot tub but the hot tub is covered up by the floor and not usable
Quiet
Stayed in November 2023
Reviewed: 3 November 2023
Hopkins
United StatesThere was one employee who worked the evening shift that would go out of his way to make conversation with us, while we were enjoying the outside. He wouldn't ever stop talking....I've heard his life story and he made us very uncomfortable
Everything was very nice
Stayed in October 2023
Reviewed: 20 October 2023
Lillian
Puerto RicoNo restaurant insite
Clean, confortable, nice staff, locaion all great
Stayed in October 2023
Reviewed: 16 October 2023
Valerie
United StatesThe room was nice and comfortable. some of the clean dishes still had food from last user the oven stunk while baking. the bottom of oven was dirty under the burner. I had to request dish soap. I was there for 5 days in a two room suite, The other room when i arrived and stayed for one night was clean
i did not have breaskfast just coffee
Stayed in October 2023
Reviewed: 15 October 2023
Diane
United StatesDon't understand garlic bread for breakfast. No bathroom cups to take meds and rinse after brushing teeth. Phone handset was really durty.
Sausage links and potatoes
Stayed in October 2023
Reviewed: 18 September 2023
William
United StatesI didn't like the fact that we had to leave, probably would of liked a better view. But it wasn't a deal breaker for us.
The staff was amazing, we loved the rooms, the price might of been higher then other hotels but it was definitely worth the money. We had so much planned out for our Anniversary but ended up staying in the room most of the time. It's worth it and we'll definitely be back.
Stayed in September 2023
Reviewed: 13 September 2023
Rasheeda
United StatesThe staff was not only kind but very helpful with any questions we had.
Stayed in September 2023
Reviewed: 1 September 2023
Roberta
Mexicothe train is very close and was noisy at night
shuttle to airport 24/7
Stayed in August 2023
Reviewed: 30 August 2023
Elise
United StatesThe elevator and the couch had an unpleasant odor.
We liked the spacious accommodations. Closeness to shopping and the beach. Breakfast available. Pleasant front desk staff
Stayed in August 2023
Reviewed: 21 August 2023
Lecia
United StatesPlease read above.
Breakfast left much to be desired but the facilities were nice.
Stayed in August 2023
Reviewed: 16 August 2023
Scott-mcdowell
United StatesThe air wasn’t working properly. So while it wasn’t uncomfortablly hot, we had to get fans to stay cool through the night. Thermostat instructions would have been nice. Considering we left our things in the room. Turned on the air so it could be cool by the time we got back… yet it was still warm when we returned….
I like the space size the kids had the room and my husband and I had the sofa bed. the kitchen would allow me to feed the family without having to eat out the whole stay…
Stayed in August 2023
Reviewed: 1 August 2023
Silvia
United StatesAll
Stayed in July 2023
Reviewed: 30 July 2023
Raven
United StatesEverything was good, I would just recommend having more dishwasher packets than 1, and some dish soap, plus we had to get more towels we booked for 5 people but there were only 3 towels in the room, the sofa bed wasn’t comfortable at all.
Our room was a good size, and it was clean.
Stayed in July 2023
Reviewed: 6 July 2023
Curtis
United StatesFire alarms went off two different times. Mother was in handicap room on 4th floor. No way we could get her down with elevators down.
Breakfast was great! Great variety!
Stayed in June 2023
Reviewed: 1 July 2023
Ronald
United StatesThe clientele sucked. Loud, obnoxious, yelling, and screaming in the rooms and hallway in the middle of the night. Smoking when they shouldn't be and the smell wafting into my room.
The staff was exceptional.
Stayed in June 2023
Reviewed: 29 June 2023
Keith
United StatesI was able to play billiards Friday night till 2 am and Saturday night at 10pm was told by staff room was closed
The room and basketball court
Stayed in June 2023
Reviewed: 26 June 2023
Luanne
United StatesNeeds updates
Close to hospital
Stayed in June 2023
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