825 Heathrow Park Lane, Lake Mary, FL 32746, United States
#4 of 14 hotels in Lake Mary
Guests' ChoiceBased on 48 hotel reviews
8.6Cleanliness
9.0
Comfort
9.1
Location
9.4
Facilities
8.8
Staff
9.2
Value for money
8.2
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Showing 1 – 25
Reviewed: 13 May 2024
Genessa
United StatesNice room, breakfast and fitness room open late
Stayed in May 2024
Reviewed: 14 September 2023
Austin
United StatesInternet tv was hit or miss
Location, location, location So many dining options, bike trails, shopping
Stayed in September 2023
Reviewed: 20 February 2023
Thomas
United StatesNothing identified!
Breakfast was excellent, with a good amount of food from which to choose. Eggs, turkey sausage, fruit, hot/cold cereals, etc. Plenty of coffee and rolls, bagels and pastry.
Stayed in February 2023
Reviewed: 31 January 2023
Weinberg
CanadaThe breakfast was the same scrambled eggs and turkey sausage everyday. For a one week stay, that was disappointing.
The staff were excellent.
Stayed in January 2023
Reviewed: 20 November 2022
Angel
United Statesstaff was very friendly and super attentive
Stayed in November 2022
Reviewed: 22 September 2022
Paul
United StatesThis is petty, but I missed the book in the room that told me more information about the hotel amenities.
Beautiful up-to-date room, tons of square footage. There was also many restaurants in the area in which to choose.
Stayed in September 2022
Reviewed: 6 September 2022
Regan
United StatesEverything
Stayed in September 2022
Reviewed: 20 August 2022
Pearl
United Statesthere was nothing wrong with our stay
everything was great
Stayed in July 2022
Reviewed: 19 August 2022
Laura
United StatesJust the smell
Lovely hotel, spacious rooms. Carpet could be cleaned. Smelled o little doggie.
Stayed in July 2022
Reviewed: 10 August 2022
Laurenti
United Statesparking.
Kathy at the front desk was exceptional. very helpful and knowledgeable.
Stayed in August 2022
Reviewed: 16 May 2022
Leliana
United Statesprice
a lot of things
Stayed in May 2022
Reviewed: 2 January 2022
Cynthia
United StatesWe wish there were more healthy choices in the little market!
The Hotel was clean & comfortable! Our room was perfect! The bed was so comfortable!
Stayed in December 2021
Reviewed: 20 October 2021
Pinthusorn
ThailandNo. Not thing.
It's good.
Stayed in October 2021
Reviewed: 18 October 2021
Stephanie
United StatesThis was one of the best experiences I’ve had at a hotel in over a year. It was clean, the staff was friendly and welcoming, and the location was perfect. I 100% will stay here again. Full kitchen to cook in except an oven but it was great. I didn’t even want to leave.
Stayed in October 2021
Reviewed: 12 October 2021
Elizabeth
United StatesNothing
From Kathy’s greeting at checkout (and throughout our stay) to the cleanliness, comfort and breakfast….Everything about this place makes me want to come back every time. Thank you to Kathy and staff for making our 1st Soccer Tournament stay The Most Memorable‼️♥️
Stayed in October 2021
Reviewed: 15 September 2021
Mike
United StatesI liked the breakfast. My stay was peaceful.
Stayed in September 2021
Reviewed: 17 August 2021
Dorothea
United StatesThe bathroom area could have been a little larger, but that was not a huge problem.
We liked having a separate living room and kitchenette with a microwave a dishwasher. We had our dogs with us, and the area was perfect for long walks and for running. The sidewalks were clean and tree lined
Stayed in August 2021
Reviewed: 4 March 2024
Madam
United StatesThe internet and cable in my room did not work.
The room size
Stayed in March 2024
Reviewed: 8 July 2022
Esperanza
United Statesas soon as we walking to check in no power so we couldn’t refresh after our flight. Tv didn’t work after maintenance came to fix it 10 minutes later again no signal.
Stayed in July 2022
Reviewed: 17 June 2022
Adalith
United Statesthe internet was very bad the studio suit with 2 rooms was very uncomfortable and dark. the bathtub had rust or old stains. I was going to stay three nights and I only stayed one.
Stayed in June 2022
Reviewed: 19 December 2021
Latia
United StatesWe wasn’t happy with the room the bed was as uncomfortable. And the ac makes to noise.The pillowcases was dirty.The room wasn’t good for the price that we paid.
We wasn’t happy with the room the bed was as uncomfortable. And the ac makes to noise.The pillowcases was dirty.The room wasn’t good for the price that we paid.
Stayed in December 2021
Reviewed: 16 June 2021
Kathryn
United StatesThe hotel is filthy. The rooms are disgusting. I don’t think drawers have ever been wiped out, carpet looks like something is growing on it, all the furniture is very dirty. And worst of all, it is moist and humid and has a stench in the room. Very very bad!
Stayed in June 2021
Reviewed: 14 June 2021
Heather
United StatesGerald was very rude. He interrupted me twice and only seemed interested in speaking directly to my husband despite the reservation being in my name. The water turned black for about 30 seconds while I brushed my teeth before I checked out in the morning.
The morning manager was very nice and overall the property seemed very clean.
Stayed in June 2021
Reviewed: 14 September 2021
Anonymous
United StatesThe GM called the police on my godson because he was sitting in the car. He was told someone felt intimidated because he was a black guy. Instead of verifying if he was staying at the facility the police was called at 1230p. That could’ve gone very wrong! People need to get over themselves. The kid was just sitting a car that had been parked in the parking lot for 3 days. Racism is real!
Clean
Stayed in September 2021
Showing 1 – 25
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