2838 Cinema Ridge, San Antonio, TX 78238, United States
#205 of 319 hotels in San Antonio
Guests' ChoiceBased on 36 hotel reviews
7.5Cleanliness
7.8
Comfort
8.2
Location
8.7
Facilities
7.7
Staff
8.7
Value for money
8.1
Free WiFi
10.0
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Showing 1 – 25
Reviewed: 25 September 2023
Paul
United StatesNon functional elevator
The breakfast
Stayed in September 2023
Reviewed: 11 June 2022
Chad
United StatesThe renovation areas were not attractive to look at but I would enjoy seeing the hotel after renovations are complete. The rooms appeared dated; not as modern as I hoped. The continental breakfast choices were limited and the amenities are few.
The staff was very friendly! The entrance, dining and lobby areas were very pleasant to look at and comfortable. Parking was not difficult. We made use of the pool and laundry machines.
Stayed in June 2022
Reviewed: 9 May 2022
Yadira
United StatesI would just suggest a little bit more of variety of foods. My kids usually have waffles, pancakes, biscuits or toasted bread and nothing of that was in the menu. There was no more shampoo or conditioner in the shower, but I didn't ask for any since I had some of my own.
comfortable beds, nice room.
Stayed in May 2022
Reviewed: 30 November 2021
Deyanira
United Statesit was hot, gym was not like hot it is in pictures and the jacuzzi was not working which was the main reason we had chosen that hotel
fully stocked kitchen
Stayed in November 2021
Reviewed: 26 October 2021
Rowan
United StatesThe pool wasn't open, and the snack area was lacking, but otherwise, it was awesome.
The bed was comfortable, the room was very clean, the staff were gracious and hospitable, we will be returning! Thank you for a relaxing weekend
Stayed in October 2021
Reviewed: 13 August 2021
Michael
United StatesThe hotel did not have lotion. Also the room don't have usb port to charge your phone.
The breakfast was delicious. They had scrambled eggs and sausage.
Stayed in August 2021
Reviewed: 14 April 2023
Ailee
United StatesI made the reservation thru booking, which has always been very efficient on all my reservations. I called this property two days prior to arrival, when we got there, front desk clerk said, "im sorry but we have no room for you today"
Stayed in March 2023
Reviewed: 31 March 2023
Cummings
United Statesthey were not honest about there rates and I didn’t feel welcomed as a Black military family … I will never recommend this hotel or stay here again.
pet friendly
Stayed in March 2023
Reviewed: 18 March 2023
Kiwana
United Statesfound rat droppings in pull out, stayed the night and the next day when returning back there was a rat in our room. no other rooms were available and they were only willing to comp one night stay but wanted us to remain in room with rodent.
proximity to activities
Stayed in March 2023
Reviewed: 14 September 2022
Tammy
United StatesN/a
The manager on staff (I think his name was Omar) was amazing!!! He was extremely friendly and helpful and made sure everything about our stay was amazing.
Stayed in September 2022
Reviewed: 27 August 2022
Abdulrahman
United Statesthe staff
i liked it’s location
Stayed in August 2022
Reviewed: 16 June 2022
Medina
United StatesCarpet looks old
Breakfast was good what I was not expecting was the same food for the time we were
Stayed in June 2022
Reviewed: 3 May 2022
Serena
United Statesonly down side was the breakfast. wasn’t very good, and pretty small. but it’s okay. it’s free haha
the front desk person was so nice. everything was super clean. the most comfortable bed I’ve felt in a hotel.
Stayed in May 2022
Reviewed: 1 January 2022
Courtney
United StatesNothing
Big rooms, comfortable beds.
Stayed in January 2022
Reviewed: 14 December 2021
Tiffany
United Statesthe front desk and room for handicap and not what I asked for I even called the property and still wrong room
the bed was nice
Stayed in December 2021
Reviewed: 16 August 2021
Yenni
United StatesIt was spacious for my family, and we enjoyed it! Also Mark at the front desk was so welcoming and polite he was awesome!
Stayed in August 2021
Reviewed: 6 July 2021
Courtney
United StatesNothing!
Great staff, pet friendly, comfortable beds, very clean room!!! We enjoyed the stay!
Stayed in July 2021
Reviewed: 9 September 2021
Anonymous
United StatesEverything was great
Stayed in August 2021
Reviewed: 8 September 2021
Anonymous
United StatesThe employees are nice courteous and friendly
We celebrated our one year anniversary and the surprise they decorated for our anniversary I love this place
Stayed in September 2021
Reviewed: 29 July 2021
Anonymous
United StatesWas not informed pool would not be available . Main reason I chose this hotel for indoor pool in case it rained. Was not aware I had to request for room to be cleaned daily
Proximity to Sea World
Stayed in July 2021
Reviewed: 30 May 2023
Frances
United StatesThere are no comments available for this review
Stayed in May 2023
Reviewed: 7 March 2023
Leslie
United StatesThere are no comments available for this review
Stayed in March 2023
Reviewed: 8 December 2022
Janet
United StatesThere are no comments available for this review
Stayed in December 2022
Reviewed: 30 May 2022
Keisha
United StatesThere are no comments available for this review
Stayed in May 2022
Showing 1 – 25
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