628 South Santa Rosa Boulevard, San Antonio, TX 78204, United States
#95 of 315 hotels in San Antonio
Guests' ChoiceBased on 32 hotel reviews
8.5Cleanliness
8.6
Comfort
8.5
Location
8.8
Facilities
8.5
Staff
8.9
Value for money
8.4
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Showing 1 – 25
Reviewed: 23 December 2023
Hilda
United StatesEverything was good 💯%
Breakfast, location and personnel were super great. Even the cook and maintenance guy. Thank you very much.
Stayed in December 2023
Reviewed: 29 November 2023
Alejandro
MexicoEverything was perfect!
The room was more than we expected, the bed was very good and so was the breakfast.
Stayed in November 2023
Reviewed: 11 October 2023
Wynder
United StatesThe internet service was spotty. It kept routing us to sign-in versus being free without pouching for information. After assistence from hotel staff, we were able to gain internet access without all the unnecessary info.
the breakfast was great and the location of the hotel downtown was excellent. I especially like your hotel because it is pet-friendly. That is a big, big plus.
Stayed in October 2023
Reviewed: 18 July 2023
Christopher
United StatesThe construction in front of the hotel, not their fault though. I still will stay here again.
This was our 2nd stay here. We came back for the big 2 room suite, comfort of beds and great breakfast bar. We have another reservation for the fall here. I would highly recommend to others to stay.
Stayed in July 2023
Reviewed: 18 July 2023
Orlando
United StatesGood Service from the Front desk but they charge me a little bit more of how was my reservation
Good Service
Stayed in July 2023
Reviewed: 17 June 2023
Nathan
ThailandBreakfast
Like the space in the room. The breakfast was OK, but the range could have been better. The staff member that checked us in could have been friendly, like the staff member who checked us out.
Stayed in June 2023
Reviewed: 29 May 2023
Maria
United StatesSuper crowded breakfast without many options
Room was spacious. Staff was lovely. Free parking
Stayed in May 2023
Reviewed: 13 March 2023
Jinshi
CanadaHelpful staff to provide information about restaurants nearby; free shuttle to Alamo.
Stayed in March 2023
Reviewed: 6 March 2023
Christopher
United StatesNothing bad to say.
We booked the 2 Bedroom Suite. Plentifully space for a family of 4. We loved that each bedroom had it’s own bathroom. Our suite was clean and comfortable. About 3 blocks away from Market Square. Will definitely stay here again in the future. And the breakfast bar had hot food and good choices. Highly recommend.
Stayed in March 2023
Reviewed: 5 December 2022
Sean
United StatesThe pillows were lacking, but if that's the only complaint. Well done!
The room was amazing and super comfortable.
Stayed in December 2022
Reviewed: 27 November 2022
David
United StatesBananas
The breakfast selection was great and food was hot
Stayed in November 2022
Reviewed: 19 September 2022
Juan
United StatesI would say the only bad thing was the construction going on close by the hotel, of course it's not the hotels fault but that's about the only thing I didn't like about the area, the parking it kinda small but it's regulated so you'll can always find a spot.
The room and location was better than I expected, the hotel was close enough to the Riverwalk and close enough to where we needed to go, so it was perfect. The room was great, very spacious, clean overall I love it.
Stayed in September 2022
Reviewed: 4 June 2022
Karen
United StatesThe only thing I didn’t like was that you had to pay for parking.
I liked the fact it had a full kitchen. I bought pots and pans and I didn’t have to because it was all provided. I would stay here again.
Stayed in June 2022
Reviewed: 4 June 2022
Jennifer
United StatesI was in a 2 bedroom and one of the bedrooms was a bit stuffy with a slight smell. It wasn't a bad smell just stuffy. The other bedroom and living area were fine. There is construction going on in the parking lot and you can almost miss the hotel entrance.
I never participate in surveys, but I had to participate this time. Victoria checked me in. She was EXCEPTIONAL! She was very professional, kind, and answered all of my questions. She even wrote down restaurants for my family to try. We were in town for a military graduation. She was so thoughtful and excited for my family. We even showed her pictures after the graduation and her warm wishes and congratulations for our loved one was amazing! I also had problems pulling out the sofa bed and she personally came up to the room to help me. She told me to call if I needed anything at all and her working hours for the day. I would come back just for her customer service!!! Our two day stay was great and we had exceptional service from Victoria and the staff. Also, if you are a fan of hot water (not lukewarm), you would appreciate the showers here.
Stayed in June 2022
Reviewed: 3 June 2022
Sabyasachi
IndiaRoom should be specious & As I've booked for three so arrangement should be for three person only
As per the Price it's not too good & also break fast was not too good
Stayed in May 2022
Reviewed: 16 February 2022
Dominique
United StatesEverything was great.
The breakfast and it was quiet.
Stayed in February 2022
Reviewed: 29 November 2022
Stephen
United StatesThe beds were soft and uncomfortable. The living room furniture was terrible - extremely uncomfortable. MANY of the TV stations did not work or were unavailable, although MSNBC was available. For those who like to spend time on FOX news stations or sports stations, it must be a dream system. For the rest of us, forget much entertainment on the antiquated television system. I discovered at checkout that there is a $10 per night for parking. There is no valet parking or parking garage. Just a $10 nightly fee for self-parking in an unassigned outdoor slot by the building. This irritated me greatly. Even though I have stayed in this location many times (before Covid set in), I will not be staying here again unless there is a total update of the place. It is way past the time for renovation.
The front desk people were nice. Other than that, pretty much nothing.
Stayed in November 2022
Reviewed: 20 June 2021
Olutola
United StatesThere was no housekeeping for the 3nights, breakfast was not fantastic.
Onsite parking was good and cheap, staff are friendly.
Stayed in June 2021
Reviewed: 27 December 2022
Anonymous
United Statesthe hot tub had to much chlorine in it and gave my kids a chlorine rash and fried my daughters hair
I liked it had a kitchen in the room
Stayed in December 2022
Reviewed: 2 October 2023
David
United StatesThere are no comments available for this review
Stayed in September 2023
Reviewed: 18 September 2023
Ellis
United StatesThere are no comments available for this review
Stayed in September 2023
Reviewed: 27 April 2023
Peter
United StatesThere are no comments available for this review
Stayed in February 2023
Reviewed: 1 January 2023
Ramon
United StatesThere are no comments available for this review
Stayed in December 2022
Reviewed: 3 December 2022
Heather
United StatesThere are no comments available for this review
Stayed in December 2022
Showing 1 – 25
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