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  5. Reviews of Residents Suites Liberty

Reviews of Residents Suites Liberty 1 stars

2626 Highway 90, Liberty, TX 77575, United States

#4 of 4 hotels in Liberty

Guests' Choice

Review score

Based on 23 hotel reviews

3.8

Score breakdown

  • Cleanliness

    5.0

  • Comfort

    5.1

  • Location

    6.0

  • Facilities

    4.5

  • Staff

    4.9

  • Value for money

    5.5

  • Free WiFi

    6.2

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Showing 1 – 23

  • Reviewed: 23 September 2022

    3.0
    1 of the worst hotels I have ever stayed at.
    • Business trip
    • Solo traveller
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    The bed was horrible. Mold in the shower. Didn't get the 2 beds as requested when booking. Old chewed gum stuck to headboard. Room smelled extremely bad. At least 1/2 inch space under door that anything could have crawled under door and entered room. When I asked to be moved to another room I was told there were no more rooms. When I got up at 5am each morning there were maybe 5 vehicles at best in the parking lot. When I checked in the guy acted like he couldn't find my reservations when he had it all the time. He kept insisting I had only booked it for 1 night when it was 2 nights. Never will stay there again.

    The location to where I was work

    Stayed in September 2022

  • Reviewed: 16 March 2022

    5.0
    It is what you expect for what you pay for the room. It looks like they are upgrading though
    • Leisure trip
    • Solo traveller
    • Single Suite
    • Stayed 1 night

    Keep in mind there is no in room coffee and NO toiletries (no shampoo, soap, conditioner...) Just be sure to bring with you.

    Stayed in March 2022

  • Reviewed: 6 September 2021

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Single Suite
    • Stayed 2 nights
    • Submitted via mobile

    My bed didn't have flitted sheets. My sheets kept sliding off down to plastic mattress cover. Very uncomfortable.

    Stayed in September 2021

  • Reviewed: 28 March 2024

    1.0
    Very poor
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds
    • Stayed 7 nights
    • Submitted via mobile

    The staff. The room was dirty.

    Nothing about this place is to like

    Stayed in March 2024

  • Reviewed: 21 March 2024

    1.0
    Very poor
    • Solo traveller
    • Standard King Room
    • Stayed 3 nights
    • Submitted via mobile

    Only stayed old night and didn’t get refunded

    Stayed in March 2024

  • Reviewed: 26 December 2023

    8.0
    Cozy/quiet
    • Leisure trip
    • Solo traveller
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    The Wi-Fi consistently shuts off not good for business folk that's trying to do data for their job

    Enjoyed my stay very quiet cozy area

    Stayed in December 2023

  • Reviewed: 1 September 2023

    1.0
    DO NOT STAY HERE!
    • Leisure trip
    • People with friends
    • Single Suite
    • Stayed 2 nights
    • Submitted via mobile

    the rude staff members wouldn’t give me the privacy I paid for.

    the location

    Stayed in August 2023

  • Reviewed: 20 April 2023

    1.0
    NOT professional
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    I didn’t get to stay. I reserved the room online. When I arrived, I showed the manager my reservation and he told me that there were no vacancies. then I got an email stating that I will be charged for no-show. I’m DEFINITELY leaving a review AND filing a complaint/charge if my card is used without my permission for a service I NEVER got the opportunity to receive.

    I didn’t get to stay. I reserved the room online. When I arrived, I showed the manager my reservation and he told me that there were no vacancies. then I got an email stating that I will be charged for no-show. I’m DEFINITELY leaving a review AND filing a complaint/charge if my card is used without my permission for a service I NEVER got the opportunity to receive.

    Stayed in April 2023

  • Reviewed: 5 March 2023

    8.0
    Very good
    • Business trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Everything

    Stayed in March 2023

  • Reviewed: 29 January 2023

    1.0
    horrible
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    would not issue a refund or change my dates

    Stayed in January 2023

  • Reviewed: 22 December 2022

    1.0
    Very poor
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Drove 5 hrs for my grandma's funeral, staff was rude and ugly, room was not clean at all, no toilet paper, you could tell the room hadn't even been swept or anything been wiped down, with COVID going on that is an absolute no! Do not rent from here, The pics are misleading online. It's basically a crack motel. There was hair in the refrigerator, hair from somebody shaving in the sink still, dirty stuff in the bathtub. I took photos and a video and was just extremely disappointed and then even more disappointed once I tried to speak to the man in front which wouldn't even refund my total amount of money back he still kept $3 and was trying to keep $10 before that. Told me why did I take 35 minutes in the room and I explained to him because I was speaking with booking.com and speaking through the app to someone from that motel about the situation. The price wasn't even the same upon arrival I had to pay an extra $17. I REPEAT DO NOT RENT FROM THIS PLACE, YOU WILL BE VERY DISAPPOINTED, IT IS NOT A FAMILY ORIENTED MOTEL, DO NOT BRING YOUR CHILDREN HERE!! I have more pictures than what I could upload and also have a video!!

    Nothing at all. Thought it was a good price at first until I saw it in person.

    Stayed in December 2022

  • Reviewed: 27 May 2022

    1.0
    Horrible condition. I wouldn't put a homeless person in that
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    They wouldn't look up our confirmation with booking.com they said we didn't have reservations, they charged someone else's card when we got there, the room had blood on the wall, the walls were dirty, there was mouse poop on the floor, the beds didn't have proper sheets, the couches were tore up, there was something hanging out of the ceiling, it had bugs in it.

    Nothing.

    Stayed in May 2022

  • Reviewed: 30 April 2022

    8.0
    Very good
    • Family with young children
    • Single Suite
    • Stayed 3 nights
    • Submitted via mobile

    The young drug addiction tried to lure me into their room for drugs

    Location was fine reasonablequiet will stay again

    Stayed in April 2022

  • Reviewed: 6 September 2021

    1.0
    Very poor
    • Solo traveller
    • Single Suite
    • Stayed 1 night
    • Submitted via mobile

    It was dirty.. roaches crawling on the walls. It smelled like heavy cigarette smoke. The sheets had burn holes in them and the towels looked dirty from the stains on them..

    Nothing at all...

    Stayed in September 2021

  • Reviewed: 16 April 2022

    1.0
    I hated it . every second of it . the checkout time was 11 but we left as soon as we woke up.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 3 nights
    • Submitted via mobile

    The room was disgusting and management team was very unprofessional . I took pictures of the room because the bathroom was nasty and it was still dirty towels in my room . There were stains on the floor and couch was ripped. The chair provided in the room had grease or oil or something on it .

    Nothing

    Stayed in April 2022

  • Reviewed: 2 February 2024

    10
    Exceptional
    • Business trip
    • Group
    • Single Suite
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in January 2024

  • Reviewed: 30 January 2024

    1.0
    Very poor
    • Leisure trip
    • Solo traveller
    • Single Suite
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in January 2024

  • Reviewed: 7 November 2023

    2.0
    Very poor
    • Leisure trip
    • Couple
    • Single Suite
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in November 2023

  • Reviewed: 25 January 2023

    10
    Exceptional
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in December 2022

  • Reviewed: 3 December 2022

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in November 2022

  • Reviewed: 15 May 2022

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in May 2022

  • Reviewed: 2 May 2022

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in April 2022

Showing 1 – 23

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