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Reviews of Resort Style Apartment/Home - The Woodlands

2500 South Millbend Drive, The Woodlands, TX 77380, United States

#16 of 34 hotels in The Woodlands

Guests' Choice

Review score

Based on 109 apartment reviews

8.5

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.8

  • Location

    9.2

  • Facilities

    8.8

  • Staff

    8.7

  • Value for money

    8.5

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 29 April 2024

    10
    Comfy and great location
    • Leisure trip
    • Family with young children
    • Deluxe Apartment
    • Stayed 4 nights
    • Submitted via mobile

    It would have been nice to have kitchen basics like olive oil, salt, pepper, etc. Also, upstairs neighbors are super noisy. I don’t know if there were children jumping or what but it was a bit stressful.

    It’s a really nice place. Location is perfect. It was comfy and clean. The guy who gave me the keys and instructions was super nice.

    Stayed in April 2024

  • Reviewed: 26 April 2024

    7.0
    Nice place. Overcharged by 50%
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    The company charged me 50% upfront. Not a problem. However then they charged me the full amount day of. They have not refunded and have stopped responding to My emails. Now I have to fix through my credit card company Which is going to be a pain. I emailed several times. They Initially said "no problem, we will refund once the payment goes Through". It went through on Monday and it is now Friday. Sadly annoyed that an otherwise great experience is being soured. But 50% more than the agreed upon price is definitely no okay.

    The place itself was great. It was Comfortable and in a good location. Everything was close by.

    Stayed in April 2024

  • Reviewed: 1 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    I love everything, our experience was fantastic!!!

    Stayed in March 2024

  • Reviewed: 26 March 2024

    9.0
    Will stay again. Overall very pleasing
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 6 nights
    • Submitted via mobile

    Someone left garbage on our patio. There were little things like the shower curtain liner was slimy and the detergent area in the washer that were dirty

    It was private. Pretty quiet. Comfortable and safe.

    Stayed in March 2024

  • Reviewed: 18 March 2024

    9.0
    Perfect little getaway.
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    The furniture in the living room was a little worn but that was very minor!

    Awesome set up! Great location and beautiful pool area! Honestly, it was fantastic!

    Stayed in March 2024

  • Reviewed: 14 March 2024

    10
    Excellent. Relaxing. Enjoyable
    • Leisure trip
    • Solo traveller
    • Apartment with Pool View
    • Stayed 11 nights

    Maybe a table on the balcony but really not that important

    N/A - self catering

    Stayed in March 2024

  • Reviewed: 12 January 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Apartment with Pool View
    • Stayed 5 nights
    • Submitted via mobile

    Management of property; ease of stay; secure property

    Stayed in January 2024

  • Reviewed: 27 November 2023

    9.0
    Great location, beautiful apartment complex
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 5 nights
    • Submitted via mobile

    Perfect location. Apartment complex is beautiful and quiet

    Stayed in November 2023

  • Reviewed: 17 October 2023

    7.0
    Amenities could be better. Overall it was okay. Apartment was clean and host was responsive. Probably won’t stay again,
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    No king bed, kind of strange. Two beds in each room crammed in with very limited space in bedrooms. Desk was completely blocked by a bed. Cheap utensils/appliances. Dish drying mats used as bathroom mats….Cheap towels & soap amenities.

    Nice location. Pet friendly, ground floor unit was a plus with two pups.

    Stayed in October 2023

  • Reviewed: 23 September 2023

    10
    Perfect for a family of 5
    • Leisure trip
    • Family with young children
    • Apartment with Pool View
    • Stayed 3 nights
    • Submitted via mobile

    Everything was great! Location, price, pool, even the neighbor was nice.

    Stayed in September 2023

  • Reviewed: 5 September 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Absolutely love the amenities. Great resort style pool, wonderful fire pit, pool tables and also poker rooms if you want to just get away and have just time with your friends or family. Would be a great place to watch the Super Bowl game with friends either beside the pool or grilling in one of the many grilling areas or in one of the conference/ game rooms that you can request.

    Stayed in September 2023

  • Reviewed: 25 August 2023

    10
    Absolutely brilliant apartment, would recommend and stay again. Host communication could be better.
    • Business trip
    • Group
    • Three-Bedroom Apartment
    • Stayed 3 nights

    There was a slight difficulty in communication with the host (Ike) which meant no one was there to hand over keys for a while after arrival. Messages were not replied to or misunderstood. On arriving the building reception called the property manager (not the host) to bring us the keys and paperwork, but as he was on another site we had to wait for 1hr. The ladies in reception were welcoming, and showed us the complimentary drinks. Additionally, the online platform the host uses was temperamental especially for processing international phone numbers/credit cards. The property manager (Tom) was wonderful and resolved all of this on his arrival. A second key would have been an advantage as the complex access and shared areas require fob access, and while travelling with work colleagues we didn't all want to be in the same place at the same time - I didn't request this, but will next time.

    The apartment was absolutely fantastic, the pictures on the listing do not do it justice! I will most definitely book this accommodation again for my next visit All facilities were as described if not better, the apartment was fully stocked with more than the essential cups/plates etc, and on arrival the table was set for us. All three bedrooms were a good size, especially the master! Netflix was available free on the living room television, and whilst I didnt turn them on there were multiple other TVs. The location was very safe and all the neighbors were super friendly. The shared facilities were free to access for us as guests (as if we lived there), including the big outdoor pool, well fitted gym, games room, massage chairs and tea/coffee bar in reception. The grounds were well very maintained and trash was collected for us from outside the apartment daily.

    Stayed in August 2023

  • Reviewed: 6 July 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    I liked everything

    Everything

    Stayed in July 2023

  • Reviewed: 29 June 2023

    10
    Very relaxing location!
    • Leisure trip
    • Couple
    • Apartment with Pool View
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    Very clean and quiet

    Stayed in June 2023

  • Reviewed: 4 June 2023

    10
    Thank you for such wonderful hospitality!
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    The beds were hard. The sofa bed was lumpy and had seen better days.

    The pool. The customer service and the complimentary items at the pool. The duvet comforters!!! I need to know what brand!

    Stayed in June 2023

  • Reviewed: 26 April 2023

    7.0
    Pictures are accurate but communication is lacking.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 6 nights

    Communication could have been a lot better. Check-in instructions provided day of check-in had a missing key code and incorrect WiFi so messaged the property 7 hours before arrival that the key code info was left blank. Never received a response until I called once I arrived - very stressful. Had messaged them twice before arrival day on check-in procedures since I would be traveling and never received a response. That makes it 3 unanswered messages.

    Stayed in April 2023

  • Reviewed: 25 April 2023

    9.0
    I really liked the location, space was very comfortable.
    • Leisure trip
    • Solo traveller
    • Deluxe Apartment
    • Stayed 5 nights

    Kitchen utensils need to be updated, Curtin blinds over window blinds would help keep out light from outside. Kitchen faucet did not have enough pressure, probably needs to be replaced.

    I didn't eat breakfast. Location was great. Nice running trail out back of property. I wish this was in description with a trail map. I would rent this place again.

    Stayed in April 2023

  • Reviewed: 10 March 2023

    10
    Exceptional
    • Leisure trip
    • Group
    • Three-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    I did not appreciate having maintenance enter our apartment while we were not there without being notified that they would be coming.

    location was perfect and property was clean

    Stayed in March 2023

  • Reviewed: 24 February 2023

    10
    Great place to stay and would do so again.
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 3 nights

    Need a new dishwasher. WiFi information wasn't correct in the initial information provided, but was corrected immediately when I called.

    Great location. Nice gated community.

    Stayed in February 2023

  • Reviewed: 20 February 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 8 nights
    • Submitted via mobile

    Low on cutlery and crockery for a family stay!

    Stayed in February 2023

  • Reviewed: 8 January 2023

    8.0
    Overall we enjoyed our stay and it was very convenient for us because we had family close by
    • Leisure trip
    • Couple
    • Deluxe Apartment
    • Stayed 5 nights

    The Glade Plug-in's that were in the property when we arrived were old and used up (empty), I was stuffy and having allergic reactions for the first two days and couldn't figure out why, then I unplugged them, and things improved greatly. There were too many beds in the property for the two of us, we were not able to utilize all the space in the property because of this which was disappointing. The other thing that we didn't like was that there were no safety bars to hang onto to get in and out of the shower/bath. It was a rather high ledge to step over. Kitchen area was great, we utilized it throughout the stay. (need new sponges for washing dishing and better dish soap though) Bathrooms were roomy and clean.

    Stayed in November 2022

  • Reviewed: 27 December 2022

    8.0
    overall it was great and I will use it again
    • Leisure trip
    • Solo traveller
    • Deluxe Apartment
    • Stayed 5 nights
    • Submitted via mobile

    I was expecting a Kingsize Bed

    location and convenient

    Stayed in December 2022

  • Reviewed: 26 November 2022

    8.0
    Overall, we felt relaxed and enjoyed our stayed. We definitely will stay here again on our next visit.
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    The only cons that we have is that the two guests bedrooms lack of mirror. Since they share a common bathroom, it would be nice that they can do their makeup and view themselves in their own bedrooms, when the bathroom is occupied. This would be more important than the TV in the bedrooms.

    The property is located in a nice, quite and serenity. We like the spaciousnesses, and the cleanliness. The beds are comfortable and the closest are spacious. We like the MBR layout and the view of the pool.

    Stayed in November 2022

  • Reviewed: 8 November 2022

    10
    It was the perfect place for what I needed. Clean, easy to get to, and the owners were amazing! If I called they answer
    • Leisure trip
    • Couple
    • Deluxe Apartment
    • Stayed 2 nights
    • Submitted via mobile

    nothing really. I had a couple fights with the gate, but that was more me. lol

    location was perfect. Easy to get to and I felt safe

    Stayed in November 2022

Showing 1 – 25

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