2500 South Millbend Drive, The Woodlands, TX 77380, United States
#16 of 34 hotels in The Woodlands
Guests' ChoiceBased on 109 apartment reviews
8.5Cleanliness
8.6
Comfort
8.8
Location
9.2
Facilities
8.8
Staff
8.7
Value for money
8.5
Free WiFi
7.5
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End of dialog contentReviewed: 29 April 2024
Ana
MexicoIt would have been nice to have kitchen basics like olive oil, salt, pepper, etc. Also, upstairs neighbors are super noisy. I don’t know if there were children jumping or what but it was a bit stressful.
It’s a really nice place. Location is perfect. It was comfy and clean. The guy who gave me the keys and instructions was super nice.
Stayed in April 2024
Reviewed: 26 April 2024
Rachel
United StatesThe company charged me 50% upfront. Not a problem. However then they charged me the full amount day of. They have not refunded and have stopped responding to My emails. Now I have to fix through my credit card company Which is going to be a pain. I emailed several times. They Initially said "no problem, we will refund once the payment goes Through". It went through on Monday and it is now Friday. Sadly annoyed that an otherwise great experience is being soured. But 50% more than the agreed upon price is definitely no okay.
The place itself was great. It was Comfortable and in a good location. Everything was close by.
Stayed in April 2024
Reviewed: 1 April 2024
José
United StatesI love everything, our experience was fantastic!!!
Stayed in March 2024
Reviewed: 26 March 2024
Shawn
United StatesSomeone left garbage on our patio. There were little things like the shower curtain liner was slimy and the detergent area in the washer that were dirty
It was private. Pretty quiet. Comfortable and safe.
Stayed in March 2024
Reviewed: 18 March 2024
Amanda
United StatesThe furniture in the living room was a little worn but that was very minor!
Awesome set up! Great location and beautiful pool area! Honestly, it was fantastic!
Stayed in March 2024
Reviewed: 14 March 2024
Henry
United KingdomMaybe a table on the balcony but really not that important
N/A - self catering
Stayed in March 2024
Reviewed: 12 January 2024
Lisa
United StatesManagement of property; ease of stay; secure property
Stayed in January 2024
Reviewed: 27 November 2023
Jessica
El SalvadorPerfect location. Apartment complex is beautiful and quiet
Stayed in November 2023
Reviewed: 17 October 2023
Foreman
United StatesNo king bed, kind of strange. Two beds in each room crammed in with very limited space in bedrooms. Desk was completely blocked by a bed. Cheap utensils/appliances. Dish drying mats used as bathroom mats….Cheap towels & soap amenities.
Nice location. Pet friendly, ground floor unit was a plus with two pups.
Stayed in October 2023
Reviewed: 23 September 2023
Ashley
United StatesEverything was great! Location, price, pool, even the neighbor was nice.
Stayed in September 2023
Reviewed: 5 September 2023
Amy
United StatesAbsolutely love the amenities. Great resort style pool, wonderful fire pit, pool tables and also poker rooms if you want to just get away and have just time with your friends or family. Would be a great place to watch the Super Bowl game with friends either beside the pool or grilling in one of the many grilling areas or in one of the conference/ game rooms that you can request.
Stayed in September 2023
Reviewed: 25 August 2023
Abbie
United KingdomThere was a slight difficulty in communication with the host (Ike) which meant no one was there to hand over keys for a while after arrival. Messages were not replied to or misunderstood. On arriving the building reception called the property manager (not the host) to bring us the keys and paperwork, but as he was on another site we had to wait for 1hr. The ladies in reception were welcoming, and showed us the complimentary drinks. Additionally, the online platform the host uses was temperamental especially for processing international phone numbers/credit cards. The property manager (Tom) was wonderful and resolved all of this on his arrival. A second key would have been an advantage as the complex access and shared areas require fob access, and while travelling with work colleagues we didn't all want to be in the same place at the same time - I didn't request this, but will next time.
The apartment was absolutely fantastic, the pictures on the listing do not do it justice! I will most definitely book this accommodation again for my next visit All facilities were as described if not better, the apartment was fully stocked with more than the essential cups/plates etc, and on arrival the table was set for us. All three bedrooms were a good size, especially the master! Netflix was available free on the living room television, and whilst I didnt turn them on there were multiple other TVs. The location was very safe and all the neighbors were super friendly. The shared facilities were free to access for us as guests (as if we lived there), including the big outdoor pool, well fitted gym, games room, massage chairs and tea/coffee bar in reception. The grounds were well very maintained and trash was collected for us from outside the apartment daily.
Stayed in August 2023
Reviewed: 6 July 2023
Jack
United StatesI liked everything
Everything
Stayed in July 2023
Reviewed: 29 June 2023
Upton
United StatesNothing
Very clean and quiet
Stayed in June 2023
Reviewed: 4 June 2023
Rasberry
United StatesThe beds were hard. The sofa bed was lumpy and had seen better days.
The pool. The customer service and the complimentary items at the pool. The duvet comforters!!! I need to know what brand!
Stayed in June 2023
Reviewed: 26 April 2023
Kathryn
United StatesCommunication could have been a lot better. Check-in instructions provided day of check-in had a missing key code and incorrect WiFi so messaged the property 7 hours before arrival that the key code info was left blank. Never received a response until I called once I arrived - very stressful. Had messaged them twice before arrival day on check-in procedures since I would be traveling and never received a response. That makes it 3 unanswered messages.
Stayed in April 2023
Reviewed: 25 April 2023
Paul
United StatesKitchen utensils need to be updated, Curtin blinds over window blinds would help keep out light from outside. Kitchen faucet did not have enough pressure, probably needs to be replaced.
I didn't eat breakfast. Location was great. Nice running trail out back of property. I wish this was in description with a trail map. I would rent this place again.
Stayed in April 2023
Reviewed: 10 March 2023
Aleesia
United StatesI did not appreciate having maintenance enter our apartment while we were not there without being notified that they would be coming.
location was perfect and property was clean
Stayed in March 2023
Reviewed: 24 February 2023
Erik
United StatesNeed a new dishwasher. WiFi information wasn't correct in the initial information provided, but was corrected immediately when I called.
Great location. Nice gated community.
Stayed in February 2023
Reviewed: 20 February 2023
Quantrill-clark
United KingdomLow on cutlery and crockery for a family stay!
Stayed in February 2023
Reviewed: 8 January 2023
Lebakken
United StatesThe Glade Plug-in's that were in the property when we arrived were old and used up (empty), I was stuffy and having allergic reactions for the first two days and couldn't figure out why, then I unplugged them, and things improved greatly. There were too many beds in the property for the two of us, we were not able to utilize all the space in the property because of this which was disappointing. The other thing that we didn't like was that there were no safety bars to hang onto to get in and out of the shower/bath. It was a rather high ledge to step over. Kitchen area was great, we utilized it throughout the stay. (need new sponges for washing dishing and better dish soap though) Bathrooms were roomy and clean.
Stayed in November 2022
Reviewed: 27 December 2022
Clement
United StatesI was expecting a Kingsize Bed
location and convenient
Stayed in December 2022
Reviewed: 26 November 2022
Thu
United StatesThe only cons that we have is that the two guests bedrooms lack of mirror. Since they share a common bathroom, it would be nice that they can do their makeup and view themselves in their own bedrooms, when the bathroom is occupied. This would be more important than the TV in the bedrooms.
The property is located in a nice, quite and serenity. We like the spaciousnesses, and the cleanliness. The beds are comfortable and the closest are spacious. We like the MBR layout and the view of the pool.
Stayed in November 2022
Reviewed: 8 November 2022
Courtney
United Statesnothing really. I had a couple fights with the gate, but that was more me. lol
location was perfect. Easy to get to and I felt safe
Stayed in November 2022
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