Didn't get to stay but 3 days

Great staff. Beautiful hotel. Wonderful restaurant and bar. Delicious creme Brule. Located close to most attractions

Stayed in April 2024

Nothing

Friendly staff. Fabulous location - walking distance to everything.

Stayed in April 2024

Location and clean room. Free water every day

Stayed in April 2024

The location was perfect for a quick walk to the museums and well located for many food options. The rooms were gorgeous and creatively furnished and SO QUIET. We all slept like babes.

Stayed in April 2024

Still thinking…

Clean, quiet, terrific location, but most of all the staff, and that is *everyone* from concierge to guest services to security to housekeeping, are the most helpful, gracious individuals collected in one hotel!!

Stayed in April 2024

Loved everything

Perfect location, beautiful building, room was quiet & comfortable Cafe/bar great atmosphere/service/food & drinks

Stayed in April 2024

It was a little pricey, but perhaps worth the money!

It was so centrally located to everything we wanted to do! Near the museums and close enough to good restaurants to walk.

Stayed in April 2024

The hotel takes a deposit daily and the amount of that deposit may vary depending upon whether u have purchased on site. So every day I would get notification from my bank that I was being charged and in varying amounts. Everything was fine in the end, it simply represented a deposit method which I had not encountered. Felt the staff could have been more transparent on this issue. The other issue is that the wi-fi, which is free, is unsecured, which I found odd for such a great hotel.

The location of the hotel is fabulous. It’s two blocks from a main subway line, which we utilized purchasing a 3 day pass, and close to the museums and memorials. The gym is state of the art and very clean. The breakfast was excellent and great bar to enjoy a drink. It’s also relatively close to the Old Ebbitt Grill, which we found to have the best food, drinks and atmosphere. Instead of trying to get a reservation we just sat at the bar which was great. Don’t miss the tour of the Capitol and the Library of Congress which were awesome.

Stayed in April 2024

subpar low quality poor choice breakfast with inattentive service. i wouldn’t pay for it… that croque madame will haunt me for years

location and the architecture are outstanding. the rooms are quiet.

Stayed in April 2024

Walls are thin Bed could have been more comfortable The first day of my stay the hotel was very booked and staff seemed a little overwhelmed

Lobby and cafe are great Room had nice bathroom

Stayed in April 2024

There was no hair dryer in the room.

the food and atmosphere were excellent. as were all of the employees!

Stayed in April 2024

Booking.com

I liked the location. But I did not like the prices of the Breakfast they offered at the lobby. Too expensive!! Poor quality.

Stayed in March 2024

Only small issue was lack of cold water from the room facets but didn’t impact our stay.

The location was great to explore the National Mall area and Capitol sights! The hotel is close to two metro stops- Gallery and Metro Center so it’s easy to get around the city via subway. Our room was very quiet and clean. The staff were so helpful and friendly, we would definitely stay again when we come back to DC.

Stayed in April 2024

Unfortunately our stay did not get the maximum score because the cooling system was not working well. After the first night we changed room, but the problem remained. In theory the temperature control was in the room, but it never worked according to our command.

The hotel is in a great location, the staff is extremely helpful and polite and the dining options at the hotel are excellent. The room was very clean and comfortable.

Stayed in March 2024

Nothing, hotel is great

Beautiful hotel in one of the best locations. Close to National Mall as well as lots of restaurants and shopping. Loved the details in the room and how friendly the staff were.

Stayed in April 2024

Expensive

Location

Stayed in April 2024

The room ( standard king ) does not have any storage space, like shelfs or drawers for small personal items. The water in the shower is extremely hot, difficult to regulate the temperature.

Breakfast was excellent, the hotel location is very convenient, center of the city.

Stayed in April 2024

N/A

Great location great area

Stayed in April 2024

This is a wonderfully appointed hotel. However, there was one really strange situation. We planned to be in town for 7 days so we had lots of clothes. Unfortunately, our room did not have a dresser, shelf, table, or anywhere else but a closet to store our clothes. I mean no where -- not one piece of furniture in which to store our unpacked clothes. We were told it was a "design choice"....No freakin' furniture as a design choice. And mind you, the room was spacious and comfy. It just didn't make any sense!!! Everything else is wonderful. The shower is wonderful, the closet is ample, the bedding is excellent, too!!!

Stayed in April 2024

No empty mini-fridge, need personal account to use Netflix on TV, sometimes elevators take too long to become available

Great location, comfortable beds, quiet inward-facing room with sunlight, spacious room and table

Stayed in April 2024

The bathroom is very tiny and it is a bit odd to have the light switch inside behind the door. We didn't like the hotel policy of taking a $100 deposit per day for each day we stayed as we had paid in full prior to staying. It is an expensive hotel although I appreciate that is due to it being in central Washington. There was also a mix up with the reception team when we were checking out about settling the extras. The restaurant staff were also not able to split a dinner cost between two couples staying at the hotel.

Lovely, stylish hotel in a former bank building. Location is excellent for attractions and they are all in walking distance. Very close to the metro which has a direct line to Dulles airport. Room is nicely appointed. Loved the bank vault in the room keeping with the theme of the original building. Very comfortable large bed. Reception staff on arrival offered a glass of champagne as there was a short delay while they validated a credit card for extras.

Stayed in March 2024

Bathroom door in standard king room was too big fkr the space, which cause some carefully-considered manoeuvering. Especially with sink being outside of the shower/toilet area

Well-designed, elegant, comfortable property in a great location in DC

Stayed in April 2024

The specific room I booked did not have a closet.

Stayed in March 2024

Beautiful

Stayed in March 2024