3300 Southwest 27th Avenue, Coconut Grove, Miami, FL 33133, United States
#123 of 200 hotels in Miami
Guests' ChoiceBased on 32 hotel reviews
8.1Cleanliness
9.0
Comfort
8.8
Location
9.0
Facilities
8.5
Staff
8.8
Value for money
7.6
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Showing 1 – 25
Reviewed: 22 August 2021
Mistie
United StatesI liked the pool and poolside drinks
The pool is so relaxing. Dinner at the restaurant was excellent. I lost my phone and the staff looked relentlessly until they found it. Great staff and hotel.
Stayed in July 2021
Reviewed: 2 August 2021
Jorge
United StatesI got a room that was supposed to have a "city" view the view we had from our balcony was of another roof and some A/C drainage containers. The bed was lumpy had poor support with my legs positioned higher then my head , definitely need to update their mattress. Another critique was the lounging chair and ottoman in the room were also very uncomfortable. Place is expensive charging 40 dollars per night for car parking. A small box of cereal costs $6 a breakfast omelet $24, their dining room and room service menu is limited but at their prices you would be crazy if you ate here anyway. Dining room on the weekend was mostly empty.
The staff is the most professional and attentive I have encountered in awhile makes staying here enjoyable. The housekeeping staff is outstanding the valet attendants always had my car waiting almost immediately after I called them. The staff is what sets this place over the top.
Stayed in August 2021
Reviewed: 17 June 2021
Kimberly
United StatesFree Breakfast was limited to $80. Uber and Lyft had hard time finding.
Great staff, pool, food. Great location.
Stayed in June 2021
Reviewed: 15 May 2024
Neil
United KingdomNot being notified of drilling above the room - poor service. Phones didn’t work and the timeliness of room cleaning was sporadic
Pool service was excellent
Stayed in May 2024
Reviewed: 17 December 2021
Pamela
United Statesterrible breakfast, Poor service and v expensive
location
Stayed in December 2021
Reviewed: 11 October 2021
Jarvis
United StatesThe property was amazing even though my wife and I stayed for a short time.
Stayed in October 2021
Reviewed: 2 August 2021
Jamiaya
United StatesDewey was awesome!
Stayed in July 2021
Reviewed: 24 July 2021
Michael
United StatesFrom the moment I walked in the girl at the front desk was basically clueless I stood there for over a half an hour. I’ve stayed at the Ritz Carlton’s before and this was by far the worst experience I ever had
Stayed in June 2021
Reviewed: 10 July 2021
Felicia
United StatesThe staff Was excellent! The property was very clean! The location was fantastic! Definitely will come back again.
Stayed in June 2021
Reviewed: 23 August 2023
Anonymous
United StatesIt was fabulous. The finishes were super high end and we loved staying there.
Stayed in July 2023
Reviewed: 11 March 2022
Anonymous
United StatesThe location was not as accommodating. Staff was not as friendly or helpful.
Location
Stayed in March 2022
Reviewed: 4 November 2021
Anonymous
United Statesonly on restaurant which was mediocre. room service delivery incorrect . I had asked for my tray to be removed from my room when I left for meetings , when I returned very late , the tray was still in there . the room had an odor because the tray was there for 8 hours .
it is run down for a Ritz Carlton , super over priced .
Stayed in November 2021
Reviewed: 26 May 2024
Lourdes
United StatesThere are no comments available for this review
Stayed in May 2024
Reviewed: 20 May 2024
Nicholas
SwitzerlandThere are no comments available for this review
Stayed in May 2024
Reviewed: 31 October 2023
Konstantin
United KingdomThere are no comments available for this review
Stayed in October 2023
Reviewed: 1 August 2023
Janet
AustraliaThere are no comments available for this review
Stayed in July 2023
Reviewed: 31 March 2023
Mark
United KingdomThere are no comments available for this review
Stayed in March 2023
Reviewed: 3 January 2022
Paul
United StatesThere are no comments available for this review
Stayed in December 2021
Reviewed: 18 August 2021
Amy
United StatesThere are no comments available for this review
Stayed in August 2021
Reviewed: 1 June 2021
Paul
United StatesThere are no comments available for this review
Stayed in May 2021
Reviewed: 19 March 2024
Jes
AustriaThere are no comments available for this review
Stayed in March 2024
Reviewed: 12 March 2024
Jared
PolandThere are no comments available for this review
Stayed in March 2024
Reviewed: 3 January 2024
Mirade
United StatesThere are no comments available for this review
Stayed in January 2024
Reviewed: 27 December 2023
Stuart
United KingdomThere are no comments available for this review
Stayed in December 2023
Showing 1 – 25
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