390 East Parkway, Gatlinburg, TN 37738, United States
#168 of 532 hotels in Gatlinburg
Guests' ChoiceBased on 1458 hotel reviews
8.0Cleanliness
8.3
Comfort
8.3
Location
8.6
Facilities
7.9
Staff
9.2
Value for money
8.6
Free WiFi
8.1
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End of dialog contentReviewed: 27 May 2024
Christine
CanadaAway from the downtown noise, easy walk and easy access by foot or car to all the hikes in the area!
Stayed in May 2024
Reviewed: 26 May 2024
Jason
United StatesProperty updated
Cleanliness
Stayed in May 2024
Reviewed: 23 May 2024
Stephen
United StatesClean clean and wait clean….family owners are wonderful…two bear sightings in three days…they will actually knock on your door and alert you to the bear location
Stayed in May 2024
Reviewed: 20 May 2024
Lisa
United StatesNo coffee maker. If you like your a.m. coffee like I do, you will need to bring your own coffee maker. I ran to Walmart to buy one because I had not read all the details before I went.
Staff I met very friendly. The room was very clean and no smell when you walk into the room.
Stayed in May 2024
Reviewed: 20 May 2024
Leigh
United StatesNo coffee pot or working telephone was in our room. The room lighting wasn’t great - Harsh lightbulbs in all fixtures. Some sort of light near the bed or a lamp was needed.
Excellent location and very clean facility.
Stayed in May 2024
Reviewed: 20 May 2024
Tine
BelgiumGreat location, very nice price.
Stayed in May 2024
Reviewed: 19 May 2024
Capra
United StatesBreakfast was not kept up
Clean nice location good view
Stayed in May 2024
Reviewed: 19 May 2024
Amy
United StatesLocation was amazing and staff were friendly and helpful when we had questions about the area and hiking the Smokey mountains. The beds weren’t especially comfortable and pillows old. When we checked in, we only had 2 bath towels and one washcloth, as the staff hadn’t put full sets of towels in the room. Other than this mistake, everything was good and the location and cleanliness were great for the price.
Stayed in May 2024
Reviewed: 19 May 2024
Rhonda
United StatesLocation was good. Close to downtown Gatlinburg. We brought our car in for Rod run, was able to park trailer, car and truck at motel
Stayed in April 2024
Reviewed: 17 May 2024
Mary
United StatesThe staff were hospitable & helpful. I would stay at the Gatlinburg Mountain Inn again if I were to return to the area!
Stayed in May 2024
Reviewed: 16 May 2024
Carmen
United StatesLocation
Clean
Stayed in May 2024
Reviewed: 16 May 2024
Ann
United StatesSmelled like carpet cleaner. Fan made it better.
Great location-newly remodeled
Stayed in May 2024
Reviewed: 14 May 2024
Christine
United StatesLocation
Stayed in May 2024
Reviewed: 14 May 2024
Taelor
United StatesRoom humid even with ac on, not enough lighting and my only light flickered the whole last day, far walk to center of town but I figured that would be the catch when paying such a good price. Overall, I’d say this place is a great deal and worth staying. Just bring your sneakers because to get back you’re gonna be doing a lot of uphill walking.
Quiet, staff was very nice, bed comfortable
Stayed in May 2024
Reviewed: 13 May 2024
Cynthia
United StatesThe toilet was uncomfortable. Two queen beds were booked, but we got smaller. Wifi was not very good.
The room was clean. The location was close to downtown Gatlinburg.
Stayed in May 2024
Reviewed: 11 May 2024
Brian
United Kingdomclean and tidy7
Stayed in May 2024
Reviewed: 8 May 2024
Judith
United KingdomPlease provide a coffee machine, that would have been perfect. There is a coffee machine at main reception but this area is not always manned, so not easy access
The staff was lovely and a pleasant walk into the centre of Gatlinburg 😁
Stayed in May 2024
Reviewed: 7 May 2024
Becky
United StatesIt was fine.
Convenient location. Reasonable price. Great tv.
Stayed in May 2024
Reviewed: 6 May 2024
Andrew
United StatesRoom had dim lighting and the shower was a bit confusing to use. WiFi was very slow, we just used our data.
Right up the road from the shops and activities. You could walk if you wanted or take the trolley. Staff were extremely friendly and helpful, they even helped me jumpstart my car and borrow umbrellas.
Stayed in May 2024
Reviewed: 3 May 2024
Georgia
United StatesRoom was dated. Could have use a coffee maker and a lamp on the desk. My room was close to the road, so a lot of road noise. I'm sure the rooms in the back were quieter.
Staff was nice and room was clean
Stayed in April 2024
Reviewed: 3 May 2024
Caroline
United KingdomVery strong cleaning chemical smell in rooms on arrival. Garbage truck came at 01:00 hours to empty large garbage dumpsters outside our rooms.
Friendly check-in. Free parking. Good location within walking distance to town centre.
Stayed in April 2024
Reviewed: 30 April 2024
William
United StatesOur go to place in Gatlinburg. An older motel, clean, nice rooms and pretty to sit out front. Bathroom area is small, but doesn't bother us. Large TV. Great value
Stayed in April 2024
Reviewed: 30 April 2024
Michele
United StatesThe carpet! Has that carpet smell.
Great location Great price Friendly staff Updated bathroom
Stayed in April 2024
Reviewed: 30 April 2024
Judy
United StatesEverything was fine for a clean place to stay. No complaints.
Great location. Rooms very clean and comfortable. Bathroom a little small but not that bad. Good price.
Stayed in April 2024
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