3075 North Highway 97, Bend, OR 97701, United States
#25 of 71 hotels in Bend
Guests' ChoiceBased on 1090 hotel reviews
7.9Cleanliness
8.4
Comfort
8.4
Location
8.8
Facilities
8.2
Staff
8.6
Value for money
7.4
Free WiFi
8.7
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End of dialog contentReviewed: 26 May 2024
Kristin
United StatesThe room shower could have been a bit cleaner, there was some mildew.
The staff were very friendly and helpful. Beautiful setting and very quiet at night.
Stayed in May 2024
Reviewed: 25 May 2024
Lynette
United StatesLots of construction. Yet when it’s done it will be outstanding!!!
Beautiful on the River. Lovely Restaurant and bar area with cozy seating. Very clean and comfortable
Stayed in May 2024
Reviewed: 6 May 2024
Jessica
United StatesBeautiful , clean perfect space for my children and I ..beautiful location ..price was decent ..staff friendly and helpful
Stayed in April 2024
Reviewed: 28 April 2024
Thomas
United StatesRestaurant was all booked so had to go elsewhere.
Nice view of the river.
Stayed in April 2024
Reviewed: 28 April 2024
David
United StatesThe gym had no water in the water cooler so unable to drink anything during an intense workout if you didn’t bring your own water. Didn’t like the fact there’s not an elevator. Makes it difficult for people who have difficulties climbing flights of stairs. Didn’t like the fact that we didn’t get a king bed even though we reserved a king room ahead of time. Also, microwave in rooms would be more convenient rather than having to go use communal microwave down by ice machine.
Beautiful location on the river. Bed was comfortable and shower water pressure was perfect. Gym had great equipment and close to the river.
Stayed in April 2024
Reviewed: 13 April 2024
Al
United StatesThe desk staff and specifically the woman that checked me in was not responsive, caring or put any effort into validating my concerns. Further I am a senior and she said oh you have the best rate and the senior discount or AAA membership would not apply. Extremely frustrating as the rate was not in line with what I had been offered previously. In addition I just experienced a vehicle breakdown and tow so was really in a bind or I would have booked elsewhere due to he lack of effort and either inexperience or lack of knowledge in addressing my concerns.
Stayed there many times, love the view, size or the rooms, conveniences of the restaurant and location to other services.
Stayed in April 2024
Reviewed: 11 April 2024
Jennifer
United StatesNeither of the TV remotes worked in the 2 rooms we had.
The style and size of the rooms and the amenities.
Stayed in January 2024
Reviewed: 10 April 2024
Joelle
United StatesNothing.
Room has recently been redecorated and is attractive. Very comfortable bed.
Stayed in April 2024
Reviewed: 9 April 2024
Eugene
United StatesNothing really
Everything
Stayed in April 2024
Reviewed: 9 April 2024
Beachbrenda
United StatesRestaurant staff were rude to my husband and one of their co-workers
Clean, quiet, comfy; perfect location; safe; restaurant is convenient
Stayed in April 2024
Reviewed: 8 April 2024
Carol
United StatesThe restaurant is high priced and trying to be too different. Would have paid the price for a normal decent steak and potatoes but didn't need the weird concoctions.
Beautiful place on the river. Great to have a balcony! Comfy bed.
Stayed in April 2024
Reviewed: 6 April 2024
Melissa
United StatesWe went to the restaurant for dinner, but changed our minds when we saw the prices. It was very expensive for the meals offered ($36 for meatloaf and the hostess was wearing a flannel and cargo pants). But there are many great restaurants/breweries nearby!
The room was really large and comfortable. We paid for a King Bed room, but when we checked in, the staff pointedly said we paid for a "non river facing king." I'm sure it was just to make sure we weren't disappointed not to have a view, but it did feel a little like being called poor, lol. We really liked the room and felt very fancy with all the space regardless of the lack of view.
Stayed in April 2024
Reviewed: 24 March 2024
Dena
United StatesThe mattress was not comfortable. Would prefer supportive but soft and plush feeling. Blankets and wool blanket were nice.
Loved the natural soap, spacious room and beds for all 5 of us. Love the setting on the river and super friendly and professional Staff.
Stayed in March 2024
Reviewed: 17 March 2024
Lee
United StatesI got my room keys, went to my room & the keys didn't work. I walked back to the desk, they gave me new keys and asked an employee to meet me there to make sure I got in. I walked back to the room & the keys still did not work. I went back a 3rd time & asked for a different (upgraded) room & they gave it to me. It worked out fine but it wasted 45 minutes.
The room was clean and comfortable. Being on the river is nice.
Stayed in March 2024
Reviewed: 10 March 2024
Kathleen
United StatesThe entryway looked a bit tired but it was clear that parts of the property were being updated so it is likely on the list to be redone.
The room was spacious and had been recently updated. We also enjoyed the pool and hot tub.
Stayed in March 2024
Reviewed: 29 February 2024
Ia
United StatesHot tub was down :(
Pretty river view, the restaurant food and staff were amazing
Stayed in December 2023
Reviewed: 6 February 2024
Tanja
United StatesRoom was too warm for sleeping. Thermostat on wall did not work. Turned on air conditioner to cool the room in the middle of a snowstorm.
Ease of reservation. Room was spacious and bed was very comfortable.
Stayed in February 2024
Reviewed: 2 February 2024
Cash
United StatesLpoud construction noise
I enjoyed the river view
Stayed in January 2024
Reviewed: 29 January 2024
Lucas
United StatesThe room had a view of the river and a fire place. It was the perfect break from a long drive
Stayed in January 2024
Reviewed: 27 January 2024
Pam
United StatesLocation
Stayed in November 2023
Reviewed: 19 January 2024
Pam
United StatesBeautiful location!
Stayed in January 2024
Reviewed: 16 January 2024
Skip
United StatesNoisy heat pump. Doors close loudly which is annoying when the hotel is crowded.
spacious room.
Stayed in January 2024
Reviewed: 15 January 2024
Arnold
United Statesnice view
Stayed in January 2024
Reviewed: 5 January 2024
Js
United StatesIt was difficult to get the temp right in the shower, took several adjustments to set it just right between lukewarm and too hot. The floor tiles in the room felt a little bit dirty/gritty. The hot tub had too much chlorine, but the front desk staff responded right away when we reported this issue. All of the staff were very friendly and helpful.
Beds were very comfortable and we loved that our family of 5 could all sleep in our own beds (and not a pull out couch) in the same room! Shower water pressure was good. Indoor pool and hot tub facilities were very nice, and a good sized space. The room was nicely remodeled, it appears to be a recent updating.
Stayed in December 2023
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