3455 Parkway, Pigeon Forge, TN 37863, United States
#46 of 454 hotels in Pigeon Forge
Guests' ChoiceBased on 2912 hotel reviews
8.8Cleanliness
9.0
Comfort
8.9
Location
9.5
Facilities
8.8
Staff
9.3
Value for money
9.0
Free WiFi
8.9
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End of dialog contentReviewed: 13 May 2024
Duane
United StatesThe hospitality room on the 2nd floor should have been on the same floor or adjacent to the outside patio on the 3rd floor.
The breakfast buffet across the street was great. The food was great and the staff was friendly. The hotel was wonderful - The staff was friendly and helpful. With plenty of space and a balcony, the room was fantastic and had a nice view. And clean... the entire facility was remarkably clean inside and out.
Stayed in May 2024
Reviewed: 13 May 2024
Steve
United StatesNothing
The rooms are very spacious, very clean loved the dividing door between the bed rooms gave lots of privacy and the balcony was awesome no complaints had a great time staying here!😊
Stayed in May 2024
Reviewed: 13 May 2024
Lopez
United StatesThe price was not great especially for the lack of amenities. There should've been a heater in both of the rooms and not just one. The rooms definitely need upgrades like the TV's should be wifi capable more kid friendly. It's a great hotel for couples or a group of friends but not so much for families with younger kids. Also the breakfast option was not ideal either.
The staff was courteous and the room got cleaned while we left for the day.
Stayed in May 2024
Reviewed: 11 May 2024
Tammy
United StatesThis hotel was located in an ideal serene area. I enjoyed spending time on the balcony overlooking the river and the close proximity to so many attractions. The front desk and housekeeping staff were friendly and professional. I highly recommend this hotel.
Stayed in May 2024
Reviewed: 10 May 2024
Greg
United StatesNo breakfast on site. "Free" pancakes across the street were disappointing. Upcharge for milk. Only went 1 morning while there. May as well pay for the buffet.
Water was hot. Room clean. Staff friendly. Only downfall is no breakfast on site. The free original pancakes across the street do not include free milk. Value was good. Would stay again.
Stayed in March 2024
Reviewed: 6 May 2024
Travis
United StatesBed wasn’t comfortable. Pillows were flat. Balcony was shared with another room.
Location was great. Close to attractions. Free breakfast at Regan’s pancake house was great. Spa tub was relaxing.
Stayed in May 2024
Reviewed: 6 May 2024
Crawford
United StatesThe area was quiet the room was clean the size of the room was amazing location was spot on
Absolutely love the price
Stayed in May 2024
Reviewed: 6 May 2024
Melissa
United StatesThis is always our go to place to stay when we go to Pigeon Forge!!! Nicely renovated.
Stayed in May 2024
Reviewed: 6 May 2024
Erica
United StatesThe property was clean, pool temp was perfect, staff was super friendly, and location was prime. Definitely would stay there again
Stayed in May 2024
Reviewed: 3 May 2024
Jessica
United StatesThe pillows were all like concrete sandbags. Bed wasn't the greatest either. Jets in tub not the strongest
Nice to get the breakfast coupon. Parking options were wonderful. Tub in room is nice option.
Stayed in April 2024
Reviewed: 3 May 2024
Rebeccs
United StatesNothing
The convenience of location and the friendly staff
Stayed in April 2024
Reviewed: 2 May 2024
Mccrarey
United StatesThe beds were a little too firm
Location was great Price was good Breakfast coupon was excellent The balcony view was great Very enjoyable stay
Stayed in April 2024
Reviewed: 30 April 2024
Denise
United StatesNothing really to complain about.
Bed very comfortable! Nice view from balcony! Close to everything.
Stayed in April 2024
Reviewed: 29 April 2024
Eddie
United StatesEveryone was friendly
Everything
Stayed in April 2024
Reviewed: 27 April 2024
Sharron
United StatesWe like that it is across from Old Mill Restaurant, and we can sit on the balcony and watch the ducks.
Stayed in February 2024
Reviewed: 27 April 2024
Rebekah
United StatesCould use more air conditioning in the double suites.
Always a great stay here. Clean and easy to get in and out of.
Stayed in March 2024
Reviewed: 27 April 2024
Kimberly
United StatesIt was cool and the fire place wouldn’t work because the gas had been turned off😞
The spa bath
Stayed in April 2024
Reviewed: 26 April 2024
Oscar
Costa RicaTHE LOCATION OF THE HOTEL IS REALLY GREAT. Nice View of the Pigeon River at the back. Sunrises are amazing. Breakfast is relly good, just across the street.
Stayed in April 2024
Reviewed: 24 April 2024
Liz
United StatesWe liked everything
Very clean and quiet staff was super nice
Stayed in April 2024
Reviewed: 23 April 2024
Penny
United StatesOnly breakfast offered was a pancake house across the street, we don't even like pancakes
Love that the beds are separated by the bathroom! We have a 17yr old so she felt like she had some privacy!
Stayed in March 2024
Reviewed: 19 April 2024
Mary
United StatesBreakfast is always good. Good location across the street. Very Friendly
Stayed in March 2024
Reviewed: 18 April 2024
Tammy
United StatesI can’t think of anything I didn’t like.
Close to Old Mill, little Pigeon River, Dollywood and stampede.
Stayed in March 2024
Reviewed: 17 April 2024
Cindy
United StatesThe location
Stayed in April 2024
Reviewed: 17 April 2024
Skyler
United StatesIt was all good
Clean and staff was friendly and took pride in there job
Stayed in April 2024
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